G2 reviewers report that NetSuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Infor CRM. Users appreciate its robust customization options, stating, "It’s a powerful, robust platform that can be customized to fit the needs of any user or company."
Users say that NetSuite's ease of use is a standout feature, with many highlighting its intuitive interface and helpful tools like saved searches and SuiteAnalytics Workbooks. In contrast, Infor CRM users have noted some limitations in usability, with feedback indicating it can be less intuitive.
Reviewers mention that NetSuite's implementation process is generally smooth, with many users praising the intuitive onboarding wizard. On the other hand, Infor CRM has received feedback suggesting that its setup can be more challenging, which may lead to longer onboarding times.
According to verified reviews, NetSuite provides superior support quality, with users rating it highly for responsiveness and helpfulness. Infor CRM, while still offering decent support, has received lower ratings in this area, indicating room for improvement.
Users highlight that NetSuite's reporting and analytics capabilities are particularly strong, allowing for detailed insights into customer data. Infor CRM users appreciate its analytics as well, but some feel that it doesn't offer the same depth of reporting features as NetSuite.
G2 reviewers note that NetSuite's extensive feature set, including advanced task management and customer contract management, makes it a comprehensive solution for businesses. Infor CRM, while effective for basic customer relationship tasks, may not meet the needs of users looking for more advanced functionalities.
Pricing
Entry-Level Pricing
Infor Customer Relationship Management (CRM)
No pricing available
NetSuite
No pricing available
Free Trial
Infor Customer Relationship Management (CRM)
No trial information available
NetSuite
Free Trial is available
Ratings
Meets Requirements
6.6
64
8.1
3,339
Ease of Use
6.5
65
7.5
3,796
Ease of Setup
5.1
30
6.5
2,490
Ease of Admin
5.5
32
7.4
1,870
Quality of Support
6.2
53
7.0
3,105
Has the product been a good partner in doing business?
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
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