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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
$0 Forever
Free 35 Daily sessions
Hitsteps Web Analytics
Star Rating
(43)4.4 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Forever
Browse all 5 pricing plansHotjar
Star Rating
(326)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar excels in its Session Replay feature, providing detailed insights into user behavior, while Hitsteps Web Analytics offers a more robust Monitoring capability, allowing for real-time tracking of user interactions.
- Reviewers mention that Hotjar's Heat Maps are particularly effective for visualizing user engagement on web pages, whereas users on G2 highlight Hitsteps' Data Segmentation as a strong point for analyzing specific user groups.
- G2 users appreciate Hotjar's Survey Builder for its ease of use and variety of question types, while reviewers say that Hitsteps Web Analytics provides superior Real-Time Reporting, making it easier to track immediate user actions.
- Users say that Hotjar's Custom Reports and Dashboards are highly customizable, allowing for tailored insights, while reviewers mention that Hitsteps offers better API / Integrations, facilitating smoother connections with other tools.
- Reviewers mention that Hotjar's Feedback Management tools are user-friendly and effective, while users report that Hitsteps Web Analytics shines in Campaign Tracking, providing detailed insights into marketing performance.
- Users on G2 highlight that Hotjar's Engagement metrics are particularly strong, helping businesses understand user interactions, while reviewers say that Hitsteps Web Analytics offers better Performance Monitoring, ensuring that websites run smoothly and efficiently.
Pricing
Entry-Level Pricing
Hitsteps Web Analytics
Free
$0
Forever
Include Basic Analytics
To track up to 1 website up to 2k pageviews per month.
- Analytics
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Free Trial
Hitsteps Web Analytics
Free Trial is available
Hotjar
Free Trial is available
Ratings
Meets Requirements
8.6
33
8.7
254
Ease of Use
9.1
33
8.9
257
Ease of Setup
9.5
17
8.9
118
Ease of Admin
9.1
16
8.9
109
Quality of Support
9.1
28
8.5
174
Has the product been a good partner in doing business?
9.0
15
8.7
96
Product Direction (% positive)
8.5
32
8.1
250
Features by Category
Metrics
8.8
25
8.7
25
8.4
26
9.1
27
8.2
26
9.0
24
8.3
25
9.1
23
8.1
21
8.8
20
8.0
24
8.6
19
8.2
23
8.7
17
8.0
21
8.9
20
7.9
20
8.9
25
Reporting
9.0
26
Feature Not Available
8.1
20
8.9
19
8.0
22
Feature Not Available
8.1
21
8.1
20
8.2
22
8.5
19
8.2
20
8.2
17
8.5
20
8.8
21
Other
8.5
24
8.0
24
8.0
23
Feature Not Available
Feature Not Available
Feature Not Available
7.8
21
7.6
17
Feature Not Available
8.1
15
Feature Not Available
Feature Not Available
8.0
18
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
14
8.2
70
8.3
16
Feature Not Available
8.3
18
8.9
139
8.5
18
8.8
139
User Response Methods
Not enough data
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Insights
Not enough data
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Generative AI
Not enough data
7.7
5
User Behavior
Not enough data
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
50
|
Verified
A/B Testing
Not enough data
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
48
|
Verified
Not enough data
8.8
36
|
Verified
Visitor Information
Not enough data
7.6
45
|
Verified
Not enough data
8.6
40
Agentic AI - Session Replay
Not enough data
8.6
6
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Administration
Not enough data
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Generative AI
Not enough data
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
6
Not enough data
8.0
5
Survey Management
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.9
14
8.6
114
9.1
16
8.2
94
8.8
15
8.6
108
8.8
15
8.1
101
9.3
14
8.9
124
Reporting
8.9
16
9.3
151
Feature Not Available
9.1
144
9.6
16
8.7
125
8.7
14
7.8
105
Categories
Categories
Shared Categories
Hitsteps Web Analytics and Hotjar are categorized as Heatmap Tools and Digital Analytics
Unique Categories
Hitsteps Web Analytics is categorized as SEO Tools
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, Session Replay, User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hitsteps Web Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.3%
Information Technology and Services
11.9%
Consumer Goods
7.1%
Media Production
4.8%
Health, Wellness and Fitness
4.8%
Other
57.1%
Marketing and Advertising
16.2%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.4%
Discussions
Integrate a better startup intuitive response
1 Comment
FK
Once you added Tracking code or Hitsteps API Code and Hitsteps started receiving visitor data from your website, It will log and store all information. You...Read more
Hitsteps Web Analytics has no more discussions with answers
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
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