1. [Home](https://www.g2.com/) 2. ... 3. [Digital Analytics Software](https://www.g2.com/categories/digital-analytics) 4. [Hitsteps Web Analytics Discussions](https://www.g2.com/products/hitsteps-web-analytics/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c14ee52b5a899a62e39a58948da15198/hitsteps-web-analytics.png "Product Avatar Image") ](/products/hitsteps-web-analytics/reviews) [ Hitsteps Web Analytics ](/products/hitsteps-web-analytics/reviews) (45)4.4/5 Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more! Advantages over Google analytics includes but not limited to Detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorized reports, real-time analytics on all reports and much more... Visitor aliasing enables you to detect if same (registered user) login back to your website again using another device (another pc, mobile or tablet). What if a user click on your ads on pc and register to your website but don't make any purchase, however this same user login back to your website from another device and complete purchase? Most web analytics would tell you he is a new user! Hitsteps detect if same user login again, and merge new browsing session with previous session making a unique timeline. We also identify user in hitsteps with same nickname they used to register in your website to make it easier for you to identify it. New generation heatmap, Page Analysis: It allows you to view exactly which item in your page, menu, sub menu, carousels or slideshows is attracting and getting how many clicks. View some screenshots in screenshot tab of this plugin. Show More * * * ### 56.0 Nps Score Already have Hitsteps Web Analytics? ### All Hitsteps Web Analytics Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Hitsteps Web Analytics used for? ](/discussions/what-is-hitsteps-web-analytics-used-for) What is Hitsteps Web Analytics used for? [ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.&title=Hitsteps+Web+Analytics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Hitsteps+Web+Analytics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Hitsteps+Web+Analytics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss%0aAsk+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Hitsteps+Web+Analytics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss%0aAsk+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Raul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul B.") RB Loading... [Raul B.](https://www.g2.com/users/34e2bf60-6680-4076-920d-23e59d998079 "Raul B.") • over 7 years ago Maestría en Administración de Negocios en Universidad Latinoamericana, S.C. Maestría en Administración de Negocios en Universidad Latinoamericana, S.C. More Options - [ # Integrate a better startup intuitive response ](/discussions/12718-integrate-a-better-startup-intuitive-response) Could you do integrate a intuitive startup stats for beginners users? When i try for the first time this service, we have not idea about indicators for measure our site. [ Heat Maps Software ](https://www.g2.com/tags/heat-maps-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.&title=Hitsteps+Web+Analytics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Hitsteps+Web+Analytics+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Hitsteps+Web+Analytics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss%0aAsk+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Hitsteps+Web+Analytics+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss%0aAsk+Hitsteps+Web+Analytics+questions+and+get+answers+from+expert+users+in+our+Hitsteps+Web+Analytics+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/hitsteps-web-analytics/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1487566798/hitsteps-web-analytics.svg "Product Avatar Image") ### Have you used Hitsteps Web Analytics before? Answer a few questions to help the Hitsteps Web Analytics community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitsteps-web-analytics%2Fdiscuss%3Fsmall_ask%3Dhitsteps-web-analytics) No ## Top Contributors in Hitsteps Web Analytics 1 ![Frank K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank K.") FK Loading... ### [Frank K.](https://www.g2.com/users/d9828500-c4e0-455e-890f-524b2f027e32 "Frank K.") Technical Sales 1 pt