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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansWorkspace ONE Intelligence
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Click Tracking with a score of 9.4, allowing for detailed insights into user interactions, while Workspace ONE Intelligence has a lower score of 8.3 in Engagement, indicating less robust tracking capabilities.
- Reviewers mention that Heap's Standard Event Tracking feature, rated at 9.0, provides a seamless way to monitor user actions, whereas Workspace ONE's Exit Tracking feature, rated at 7.9, may not capture as comprehensive data on user drop-off points.
- G2 users highlight Heap's superior Custom Event Tracking with a score of 8.8, which allows for tailored analytics, while Workspace ONE's Survey Management features, although strong, do not match the customization level offered by Heap.
- Users on G2 report that Heap's Dynamic Segmentation feature, rated at 9.2, enables real-time user grouping for targeted marketing, while Workspace ONE's segmentation capabilities, although rated at 8.6, lack the same level of immediacy and flexibility.
- Reviewers say that Heap's Real-Time Reporting feature, with a score of 8.6, provides instant insights that are crucial for timely decision-making, whereas Workspace ONE's reporting features, while functional, do not offer the same immediacy, scoring lower at 8.2.
- Users report that Heap's Journey Optimization feature, rated at 9.2, significantly enhances user experience by mapping out user paths effectively, while Workspace ONE's Journey Reporting at 9.0, while strong, does not provide the same level of actionable insights.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Workspace ONE Intelligence
Basic
Free
Included in the plan:
- Basic Crash Reporting & Diagnostics
- Basic Performance Summary
- Live Stats
Free Trial
Heap
Free Trial is available
Workspace ONE Intelligence
No trial information availableRatings
Meets Requirements
8.6
857
8.2
16
Ease of Use
8.1
866
7.4
16
Ease of Setup
8.5
314
8.0
5
Ease of Admin
8.6
317
7.7
5
Quality of Support
8.7
680
8.1
16
Has the product been a good partner in doing business?
8.8
299
Not enough data
Product Direction (% positive)
8.7
795
9.3
16
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
7.8
6
Feature Not Available
8.0
5
8.7
45
6.7
6
8.6
45
8.1
6
8.3
43
7.5
6
8.2
29
7.8
6
Reporting
8.4
64
8.6
6
8.2
65
8.1
7
Personalization
Feature Not Available
8.6
6
Feature Not Available
7.2
6
8.3
38
Not enough data
Administration
8.1
52
7.8
10
7.8
15
8.3
11
8.5
62
7.5
12
8.9
63
7.8
12
Categories
Categories
Shared Categories
Heap and Workspace ONE Intelligence are categorized as Mobile App Analytics and Mobile App Optimization
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
Workspace ONE Intelligence is categorized as Mobile Crash Reporting
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workspace ONE Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Information Technology and Services
18.8%
Computer Software
12.5%
Writing and Editing
6.3%
Telecommunications
6.3%
Retail
6.3%
Other
50.0%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Workspace ONE Intelligence has no discussions with answers
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