G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how Gusto simplifies payroll processing and HR management, stating, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
According to verified reviews, Gusto's implementation process is notably quick and straightforward. Recent users highlight the organized pathway for onboarding and offboarding employees, making it a preferred choice for small businesses looking for efficiency.
Users say that Rise shines in its training capabilities, with an intuitive course builder that allows for easy creation of mobile-friendly training materials. One user noted, "The course builder is incredibly intuitive, allowing us to create professional training in minutes without needing complicated setups."
Reviewers mention that while Gusto offers a comprehensive suite of features, Rise provides strong value in its pricing model, starting at $8 per person. Users find this appealing, especially for smaller teams looking for cost-effective solutions.
G2 reviewers highlight Gusto's superior support quality, with a score of 9.0, compared to Rise's 8.8. Users appreciate the responsive customer service, stating that Gusto is "always fast with updates/emails," which enhances their overall experience.
According to recent feedback, while Gusto is recognized for its robust payroll and HR functionalities, some users feel that Rise's all-in-one convenience is beneficial for smaller organizations. One user remarked, "All in one convenience for everyone from top to bottom!" indicating that Rise meets diverse needs effectively.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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