# Growave vs Reviews.io Comparison --- ## AI Generated Summary - **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective issue resolution from the support team. One user noted, "Always great customer service. Fast responses and really solving issues," which underscores the platform's reliability in assisting users. - **Users say** that Growave offers a seamless integration of various features, such as reviews, wishlists, and loyalty programs, into a single ecosystem. This holistic approach enhances the customer experience on websites, as one reviewer mentioned, "I really appreciate Growave for enhancing our website's customer experience." - **Reviewers mention** that Reviews.io provides a user-friendly interface, making it easy to add reviews to specific pages on Shopify. A user praised the platform for its "simple process to have inappropriate reviews removed," indicating a strong focus on usability and flexibility. - **According to verified reviews** , Growave stands out for its ease of use, with many users appreciating the intuitive design. One user remarked on the platform's quick response to bugs, stating, "They are very quick to help with any bugs that may occur," which reflects a commitment to maintaining a smooth user experience. - **G2 reviewers highlight** that Reviews.io has a larger volume of recent reviews, which suggests a more established presence in the market. With 25 recent reviews compared to Growave's 3, users may find more diverse feedback and insights when considering Reviews.io for their needs. - **Users indicate** that while both platforms have strong support, Reviews.io received slightly higher ratings for the quality of support. Reviewers noted the effectiveness of technical support, with one stating, "Great flexibility and more importantly, technical support has been very responsive," showcasing the platform's commitment to user satisfaction. | | Growave | Reviews.io | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | | **Total Reviews** | 21 | 641 | | **Largest Market Segment** | Small-Business (84.2% of reviews) | Small-Business (84.8% of reviews) | | **Entry Level Price** | Free Per Month | $29.00 300 Review Invites Per Month | --- ## Top Pros & Cons ### Growave Pros: - Ease of Use (3 reviews) - Easy Setup (3 reviews) Cons: - Lack of Customization (2 reviews) - Limited Customization (2 reviews) ### Reviews.io Pros: - Customer Support (91 reviews) - Helpful (53 reviews) Cons: - Expensive (11 reviews) - Poor Customer Support (8 reviews) --- ## Ratings Comparison | Rating | Growave | Reviews.io | |---|---|---| | **Meets Requirements** | 9.5 (14 reviews) | 9.2 (532 reviews) | | **Ease of Use** | 9.2 (14 reviews) | 8.9 (538 reviews) | | **Ease of Setup** | 9.0 (12 reviews) | 8.6 (406 reviews) | | **Ease of Admin** | 9.4 (8 reviews) | 9.0 (315 reviews) | | **Quality of Support** | 9.4 (14 reviews) | 9.6 (536 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (8 reviews) | 9.4 (315 reviews) | | **Product Direction (% positive)** | 9.0 (12 reviews) | 9.3 (483 reviews) | --- ## Pricing ### Growave #### Entry-Level Pricing Plan: Free Price: Free Per Month Key Features: - Unlock all features [Learn more about Growave](https://www.g2.com/products/growave/reviews) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### E-Commerce Personalization | Product | Score | Reviews | |---|---|---| | **Growave** | 8.4/10 | 11 | | **Reviews.io** | N/A | N/A | #### Visitor Behavior | Feature | Growave | Reviews.io | |---|---|---| | **Monitoring** | 9.7 (5 reviews) | Not enough data | | **Targeting** | 8.3 (6 reviews) | Not enough data | | **Guided Selling** | 7.3 (5 reviews) | Not enough data | #### Templates | Feature | Growave | Reviews.io | |---|---|---| | **Library** | 7.7 (5 reviews) | Not enough data | | **Customization** | 9.0 (7 reviews) | Not enough data | | **Optimization** | Not enough data | Not enough data | #### Personalization | Feature | Growave | Reviews.io | |---|---|---| | **Recommendation** | Not enough data | Not enough data | | **Content** | Not enough data | Not enough data | | **Cart Abandonment** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Personalization Engine** | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Personalized Messaging** | 8.3 (6 reviews) | Not enough data | #### Multichannel | Feature | Growave | Reviews.io | |---|---|---| | **Web** | 8.9 (6 reviews) | Not enough data | | **Email** | 7.7 (8 reviews) | Not enough data | | **Mobile** | 9.3 (7 reviews) | Not enough data | #### Administration | Feature | Growave | Reviews.io | |---|---|---| | **Marketing Campaigns** | 7.7 (5 reviews) | Not enough data | | **Reports & Analytics** | 8.9 (9 reviews) | Not enough data | | **User Data** | 7.9 (8 reviews) | Not enough data | | **Integrations** | 8.8 (11 reviews) | Not enough data | #### Agentic AI - E-Commerce Personalization | Feature | Growave | Reviews.io | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | 8.5/10 | 248 | #### Collection | Feature | Growave | Reviews.io | |---|---|---| | **Authentification** | Not enough data | 8.3 (126 reviews) | | **Review Forms** | Not enough data | 8.8 (225 reviews) ✓ Verified | | **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | | **Engagement** | Not enough data | 8.6 (212 reviews) ✓ Verified | | **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | Growave | Reviews.io | |---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | #### Moderation | Feature | Growave | Reviews.io | |---|---|---| | **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | | **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | #### Use Cases | Feature | Growave | Reviews.io | |---|---|---| | **E-commerce** | Not enough data | 9.0 (198 reviews) ✓ Verified | | **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | | **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | #### Administration | Feature | Growave | Reviews.io | |---|---|---| | **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | | **Syndication** | Not enough data | 8.0 (102 reviews) | | **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | | **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | | **Sampling** | Not enough data | Feature Not Available | #### Display Options | Feature | Growave | Reviews.io | |---|---|---| | **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | | **Widgets** | Not enough data | 8.9 (198 reviews) ✓ Verified | | **Integration & APIs** | Not enough data | 8.8 (193 reviews) ✓ Verified | | **Marketing** | Not enough data | 8.5 (174 reviews) ✓ Verified | #### Generative AI | Feature | Growave | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | ### Loyalty Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Loyalty Experience | Feature | Growave | Reviews.io | |---|---|---| | **Loyalty Engine** | Not enough data | Not enough data | | **Rewards** | Not enough data | Not enough data | | **Membership** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Loyalty Cards** | Not enough data | Not enough data | #### Loyalty Platform | Feature | Growave | Reviews.io | |---|---|---| | **Communication Tools** | Not enough data | Not enough data | | **Customer Relationship Management (CRM)** | Not enough data | Not enough data | | **Loyalty Analytics** | Not enough data | Not enough data | | **Localization** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Agentic AI - Loyalty Management | Feature | Growave | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Content | Feature | Growave | Reviews.io | |---|---|---| | **Types** | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | #### Engagement | Feature | Growave | Reviews.io | |---|---|---| | **Live Streaming** | Feature Not Available | Not enough data | | **Omnichannel** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | #### Social Shopping | Feature | Growave | Reviews.io | |---|---|---| | **Promotions** | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | | **AR/VR** | Feature Not Available | Not enough data | | **Social Store** | Not enough data | Not enough data | #### Analytics | Feature | Growave | Reviews.io | |---|---|---| | **Product Insights** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | ### Customer Advocacy | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Agentic AI - Customer Advocacy | Feature | Growave | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | 8.3/10 | 262 | #### Consumer Intelligence | Feature | Growave | Reviews.io | |---|---|---| | **Customer Feedback** | Not enough data | 9.4 (220 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.8 (170 reviews) ✓ Verified | | **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | #### Reporting | Feature | Growave | Reviews.io | |---|---|---| | **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | | **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (205 reviews) ✓ Verified | #### Media Monitoring | Feature | Growave | Reviews.io | |---|---|---| | **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | | **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | #### In-House Management | Feature | Growave | Reviews.io | |---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | #### Generative AI | Feature | Growave | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 7.9 (76 reviews) | #### Agentic AI - Online Reputation Management | Feature | Growave | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (33 reviews) | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | | **Decision Making** | Not enough data | 8.3 (25 reviews) | ### Brand Advocacy | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Discovery | Feature | Growave | Reviews.io | |---|---|---| | **Referral Program** | Not enough data | Not enough data | | **Incentives** | Not enough data | Not enough data | | **3rd-Party Trends** | Not enough data | Not enough data | #### Insight | Feature | Growave | Reviews.io | |---|---|---| | **Monitoring** | Not enough data | Not enough data | | **Adoption Insight** | Not enough data | Not enough data | | **Engagement Analysis** | Not enough data | Not enough data | #### Mobile | Feature | Growave | Reviews.io | |---|---|---| | **Mobile Optimization** | Not enough data | Not enough data | #### Platform | Feature | Growave | Reviews.io | |---|---|---| | **Multichannel Sharing** | Not enough data | Not enough data | | **Forum** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Content Distribution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to Growave (4):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | Growave | Reviews.io | |---|---|---| | **Small-Business** | 84.2% | 84.8% | | **Mid-Market** | 15.8% | 14.4% | | **Enterprise** | 0% | 0.8% | ### By Industry #### Growave - **Retail:** 31.6% - **Apparel & Fashion:** 26.3% - **Health, Wellness and Fitness:** 15.8% - **Cosmetics:** 10.5% - **Furniture:** 5.3% - **Food & Beverages:** 5.3% - **Consumer Electronics:** 5.3% #### Reviews.io - **Retail:** 25.8% - **Apparel & Fashion:** 8.5% - **Consumer Goods:** 5.7% - **Health, Wellness and Fitness:** 5.6% - **Marketing and Advertising:** 3.8% - **Food & Beverages:** 3.0% - **Cosmetics:** 2.9% - **Automotive:** 2.6% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.1% - **Other:** 37.8% --- ## Alternatives ### Alternatives to Growave - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (359 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (435 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (585 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (618 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews) ### Alternatives to Reviews.io - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (257 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (359 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) --- ## Top Discussions ### Growave No discussions available for this product. ### Reviews.io No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/growave-vs-reviews-io)