# Growave, Reviews.io vs Trustpilot Comparison | | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 3.4 out of 5 | | **Total Reviews** | 21 | 644 | 258 | | **Largest Market Segment** | Small-Business (84.2% of reviews) | Small-Business (84.9% of reviews) | Small-Business (61.4% of reviews) | | **Entry Level Price** | Free Per Month | $29.00 300 Review Invites Per Month | Starting at $299.00 | --- ## Top Pros & Cons ### Growave Pros: - Ease of Use (3 reviews) - Easy Setup (3 reviews) Cons: - Lack of Customization (2 reviews) - Limited Customization (2 reviews) ### Reviews.io Pros: - Customer Support (82 reviews) - Helpful (47 reviews) Cons: - Expensive (9 reviews) - Difficult Setup (6 reviews) ### Trustpilot Pros: - Ease of Use (10 reviews) - Reputation Management (4 reviews) Cons: - Poor Customer Support (10 reviews) - Review Issues (10 reviews) --- ## Ratings Comparison | Rating | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Meets Requirements** | 9.5 (14 reviews) | 9.2 (535 reviews) | 7.5 (220 reviews) | | **Ease of Use** | 9.2 (14 reviews) | 8.9 (541 reviews) | 8.1 (224 reviews) | | **Ease of Setup** | 9.0 (12 reviews) | 8.6 (409 reviews) | 7.8 (130 reviews) | | **Ease of Admin** | 9.4 (8 reviews) | 9.0 (315 reviews) | 7.8 (107 reviews) | | **Quality of Support** | 9.4 (14 reviews) | 9.6 (539 reviews) | 6.9 (206 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (8 reviews) | 9.4 (315 reviews) | 6.8 (105 reviews) | | **Product Direction (% positive)** | 9.0 (12 reviews) | 9.3 (485 reviews) | 6.1 (215 reviews) | --- ## Pricing ### Growave #### Entry-Level Pricing Plan: Free Price: Free Per Month Key Features: - Unlock all features [Learn more about Growave](https://www.g2.com/products/growave/reviews) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes ### Trustpilot #### Entry-Level Pricing Plan: Plus plan Price: Starting at $299.00 Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools. Key Features: - 8 widgets - 3 User logins - 200 monthly invitations [Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### E-Commerce Personalization | Product | Score | Reviews | |---|---|---| | **Growave** | 8.4/10 | 11 | | **Reviews.io** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Visitor Behavior | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Monitoring** | 9.7 (5 reviews) | Not enough data | Not enough data | | **Targeting** | 8.3 (6 reviews) | Not enough data | Not enough data | | **Guided Selling** | 7.3 (5 reviews) | Not enough data | Not enough data | #### Templates | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Library** | 7.7 (5 reviews) | Not enough data | Not enough data | | **Customization** | 9.0 (7 reviews) | Not enough data | Not enough data | | **Optimization** | Not enough data | Not enough data | Not enough data | #### Personalization | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Recommendation** | Not enough data | Not enough data | Not enough data | | **Content** | Not enough data | Not enough data | Not enough data | | **Cart Abandonment** | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | | **Personalization Engine** | Not enough data | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | Not enough data | | **Personalized Messaging** | 8.3 (6 reviews) | Not enough data | Not enough data | #### Multichannel | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Web** | 8.9 (6 reviews) | Not enough data | Not enough data | | **Email** | 7.7 (8 reviews) | Not enough data | Not enough data | | **Mobile** | 9.3 (7 reviews) | Not enough data | Not enough data | #### Administration | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Marketing Campaigns** | 7.7 (5 reviews) | Not enough data | Not enough data | | **Reports & Analytics** | 8.9 (9 reviews) | Not enough data | Not enough data | | **User Data** | 7.9 (8 reviews) | Not enough data | Not enough data | | **Integrations** | 8.8 (11 reviews) | Not enough data | Not enough data | #### Agentic AI - E-Commerce Personalization | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | 8.5/10 | 248 | | **Trustpilot** | 6.1/10 | 54 | #### Collection | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Authentification** | Not enough data | 8.3 (126 reviews) | 6.1 (38 reviews) ✓ Verified | | **Review Forms** | Not enough data | 8.8 (225 reviews) ✓ Verified | 6.5 (39 reviews) ✓ Verified | | **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | 5.8 (34 reviews) ✓ Verified | | **Engagement** | Not enough data | 8.6 (212 reviews) ✓ Verified | 6.7 (33 reviews) ✓ Verified | | **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | Feature Not Available | #### Agentic AI - Review Management | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 5.7 (10 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 5.7 (10 reviews) | #### Moderation | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | 6.0 (33 reviews) ✓ Verified | | **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | 5.7 (35 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | 6.0 (27 reviews) ✓ Verified | #### Use Cases | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **E-commerce** | Not enough data | 9.0 (198 reviews) ✓ Verified | 6.6 (30 reviews) ✓ Verified | | **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | 6.3 (28 reviews) ✓ Verified | | **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | 6.0 (32 reviews) ✓ Verified | #### Administration | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | Feature Not Available | | **Syndication** | Not enough data | 8.0 (102 reviews) | 6.7 (27 reviews) ✓ Verified | | **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | 6.8 (29 reviews) ✓ Verified | | **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | 6.3 (28 reviews) ✓ Verified | | **Sampling** | Not enough data | Feature Not Available | Feature Not Available | #### Display Options | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | 6.4 (29 reviews) ✓ Verified | | **Widgets** | Not enough data | 8.9 (198 reviews) ✓ Verified | 5.9 (30 reviews) ✓ Verified | | **Integration & APIs** | Not enough data | 8.8 (193 reviews) ✓ Verified | 5.8 (29 reviews) ✓ Verified | | **Marketing** | Not enough data | 8.5 (174 reviews) ✓ Verified | 5.9 (30 reviews) ✓ Verified | #### Generative AI | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | 5.6 (16 reviews) | ### Loyalty Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Loyalty Experience | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Loyalty Engine** | Not enough data | Not enough data | Not enough data | | **Rewards** | Not enough data | Not enough data | Not enough data | | **Membership** | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | Not enough data | | **Loyalty Cards** | Not enough data | Not enough data | Not enough data | #### Loyalty Platform | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Communication Tools** | Not enough data | Not enough data | Not enough data | | **Customer Relationship Management (CRM)** | Not enough data | Not enough data | Not enough data | | **Loyalty Analytics** | Not enough data | Not enough data | Not enough data | | **Localization** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Loyalty Management | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Content | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Types** | Not enough data | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | Not enough data | #### Engagement | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Live Streaming** | Feature Not Available | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | Not enough data | #### Social Shopping | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Promotions** | Not enough data | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | Not enough data | | **AR/VR** | Feature Not Available | Not enough data | Not enough data | | **Social Store** | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Product Insights** | Not enough data | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | Not enough data | ### Customer Advocacy | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Agentic AI - Customer Advocacy | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | 8.3/10 | 265 | | **Trustpilot** | 6.9/10 | 102 | #### Consumer Intelligence | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Customer Feedback** | Not enough data | 9.4 (222 reviews) ✓ Verified | 7.7 (91 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.8 (170 reviews) ✓ Verified | 6.8 (66 reviews) | | **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | 7.0 (63 reviews) ✓ Verified | #### Reporting | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | Feature Not Available | | **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | 6.8 (56 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (206 reviews) ✓ Verified | 7.7 (83 reviews) ✓ Verified | #### Media Monitoring | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | 6.6 (52 reviews) ✓ Verified | | **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | 6.6 (53 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | Feature Not Available | #### In-House Management | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | Feature Not Available | #### Generative AI | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **AI Text Generation** | Not enough data | 7.9 (76 reviews) | 6.4 (14 reviews) | #### Agentic AI - Online Reputation Management | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.5 (33 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | Not enough data | | **Decision Making** | Not enough data | 8.3 (25 reviews) | Not enough data | ### Brand Advocacy | Product | Score | Reviews | |---|---|---| | **Growave** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Trustpilot** | N/A | N/A | #### Discovery | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Referral Program** | Not enough data | Not enough data | Not enough data | | **Incentives** | Not enough data | Not enough data | Not enough data | | **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | #### Insight | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Monitoring** | Not enough data | Not enough data | Not enough data | | **Adoption Insight** | Not enough data | Not enough data | Not enough data | | **Engagement Analysis** | Not enough data | Not enough data | Not enough data | #### Mobile | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Mobile Optimization** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | | **Forum** | Not enough data | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | Not enough data | | **Content Distribution** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to Growave (4):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Unique to Trustpilot (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | Growave | Reviews.io | Trustpilot | |---|---|---|---| | **Small-Business** | 84.2% | 84.9% | 61.4% | | **Mid-Market** | 15.8% | 14.3% | 33.3% | | **Enterprise** | 0% | 0.8% | 5.3% | ### By Industry #### Growave - **Retail:** 31.6% - **Apparel & Fashion:** 26.3% - **Health, Wellness and Fitness:** 15.8% - **Cosmetics:** 10.5% - **Furniture:** 5.3% - **Food & Beverages:** 5.3% - **Consumer Electronics:** 5.3% #### Reviews.io - **Retail:** 25.7% - **Apparel & Fashion:** 8.6% - **Consumer Goods:** 5.7% - **Health, Wellness and Fitness:** 5.6% - **Marketing and Advertising:** 3.8% - **Food & Beverages:** 3.0% - **Cosmetics:** 2.9% - **Automotive:** 2.5% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.1% - **Other:** 37.9% #### Trustpilot - **Financial Services:** 14.3% - **Retail:** 7.3% - **Marketing and Advertising:** 6.5% - **Computer Software:** 4.5% - **Consumer Goods:** 4.1% - **Apparel & Fashion:** 3.7% - **Information Technology and Services:** 3.3% - **Internet:** 2.9% - **Consumer Electronics:** 2.9% - **Consumer Services:** 2.9% - **Other:** 47.8% --- ## Alternatives ### Alternatives to Growave - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (368 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (440 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1354 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (625 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews) ### Alternatives to Reviews.io - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (368 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Loox](https://www.g2.com/products/loox/reviews) — 4.9/5 stars (30 reviews) ### Alternatives to Trustpilot - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) — 4.4/5 stars (82 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) - [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) --- ## Top Discussions ### Growave No discussions available for this product. ### Reviews.io No discussions available for this product. ### Trustpilot - Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote > **Top comment:** "https://ltddeals.in/topicmojo/" - Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote > **Top comment:** "The contract is bullshit" - Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote > **Top comment:** "Not just flagged Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers. How is it Trustpilot..." - Title: [Anyone else found fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..." - Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment > **Top comment:** "They are actually located in Denmark. They are global review service. But seriously, stay away from them . Is widely stated that the overcharge, the lock..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/growave-vs-reviews-io-vs-trustpilot)