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Compare GoTo Connect and OnSIP 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$18.95 user/month
GoTo Connect
Star Rating
(1,383)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansOnSIP
Star Rating
(28)4.1 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$18.95 user/month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its overall ease of use, scoring 9.0 compared to OnSIP's 8.5. Reviewers mention that the intuitive interface and straightforward setup process make it a preferred choice for small businesses looking for a seamless communication solution.
- Reviewers mention that OnSIP shines in quality of support, with a score of 9.4, significantly higher than GoTo Connect's 8.9. Users on G2 appreciate the responsive customer service and helpful resources provided by OnSIP, making it easier to resolve issues quickly.
- G2 users highlight GoTo Connect's superior phone call quality, scoring 9.1, while OnSIP follows closely with 9.2. Users say that both platforms provide reliable call experiences, but GoTo Connect's additional features like call recording and advanced call routing are particularly praised.
- Users report that OnSIP offers better automated attendants, scoring 9.2 compared to GoTo Connect's 9.0. Reviewers mention that OnSIP's customizable options for automated responses enhance user experience and streamline communication for businesses.
- Reviewers mention that GoTo Connect provides a more comprehensive video conferencing experience, scoring 9.0, while OnSIP's score is slightly lower at 8.0. Users say that GoTo Connect's features like screen sharing and meeting recording are particularly beneficial for remote teams.
- Users on G2 highlight that GoTo Connect's document editing and storage features score 8.9 and 8.3 respectively, which are more robust compared to OnSIP's offerings. Reviewers mention that these features facilitate better collaboration among team members, making it a strong contender for businesses that prioritize document management.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
OnSIP
Unlimited
$18.95
user/month
Your all-in-one business phone system – phones included!
Free Trial
GoTo Connect
No trial information availableOnSIP
Free Trial is available
Ratings
Meets Requirements
9.0
1,121
8.9
16
Ease of Use
9.0
1,134
8.5
16
Ease of Setup
8.7
795
8.5
8
Ease of Admin
8.9
778
8.8
10
Quality of Support
8.8
1,096
9.4
13
Has the product been a good partner in doing business?
9.1
771
9.2
8
Product Direction (% positive)
8.4
1,086
6.4
13
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.5
47
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
901
|
Verified
9.2
12
8.0
392
|
Verified
Not enough data
7.8
444
|
Verified
Not enough data
7.9
381
|
Verified
Not enough data
8.7
647
|
Verified
Not enough data
9.1
734
|
Verified
9.0
10
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
475
|
Verified
Not enough data
8.2
501
Not enough data
8.4
504
|
Verified
9.1
9
Advanced Features
8.6
728
|
Verified
8.6
7
9.0
687
|
Verified
9.2
8
9.1
776
|
Verified
9.3
9
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and OnSIP are categorized as VoIP Providers
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
OnSIP has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Non-Profit Organization Management
16.0%
Hospital & Health Care
12.0%
Computer Software
12.0%
Medical Devices
8.0%
Marketing and Advertising
8.0%
Other
44.0%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
OnSIP has no more discussions with answers
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