The flexibility of the configuration, I can easily route calls exactly as I want them to go. Easy to setup call recording with an external cloud storage service which is much better than many internal offerings. Inexpensive! Many of the features offered with OnSip cost much more with other companies, and aren't have as reliable or easy to configure.
What do you dislike?
Would be nice if it included texting, would make it a full-featured cell phone replacement. Very little to dislike about this phone system however, I have actually had zero problems that couldn't be resolved with a simple phone call or chat.
Recommendations to others considering the product
Try it! It's free for 30-day and the quality of service and support is excellent.
What business problems are you solving with the product? What benefits have you realized?
Meets compliance needs by recording all incoming and outgoing calls. Helped reduce cost by allowing an external SIP bridge to bring in the toll-free calls, along with having a per-user/line cost that is 1/3 the cost of most companies out there. Has Odoo integration, which will allow us to integrate the phone with the CRM.
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