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At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (94.5% of reviews)
Entry-Level Pricing
$10.00
Starting at $29.00 1 Seat Per Month
Gorgias
Star Rating
(539)4.6 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00
Free Trial is available
Browse all 5 pricing plansSimplified
Star Rating
(4,996)4.6 out of 5
Market Segments
Small-Business (94.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 Seat Per Month
Browse all 3 pricing plansGorgias vs Simplified
When assessing the two solutions, reviewers found Gorgias easier to use, set up, and administer. Reviewers also preferred doing business with Gorgias overall.
- Reviewers felt that Simplified meets the needs of their business better than Gorgias.
- When comparing quality of ongoing product support, reviewers felt that Gorgias is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Simplified over Gorgias.
Pricing
Entry-Level Pricing
Gorgias
Starter
$10.00
Includes 50 tickets/mo, +$0.40 for each extra ticket
- Unlimited users
- Facebook & Instagram integrations
- Live chat & chat campaigns
Simplified
Simplified One
Starting at $29.00
1 Seat Per Month
Best for freelancers, solo creators
- 7 Social Media Accounts, 1 User
- 1 Brand Style & Voice
- 100K AI words
Free Trial
Gorgias
Free Trial is available
Simplified
Free Trial is available
Ratings
Meets Requirements
8.9
402
9.0
723
Ease of Use
9.2
407
8.9
1,145
Ease of Setup
8.8
217
8.7
587
Ease of Admin
9.2
205
9.1
210
Quality of Support
9.2
388
8.9
555
Has the product been a good partner in doing business?
9.4
200
9.1
200
Product Direction (% positive)
8.9
361
9.0
665
Features by Category
Ticket and Case Management
9.0
181
Not enough data
9.1
183
Not enough data
8.9
181
Not enough data
8.5
170
Not enough data
8.3
132
Not enough data
8.7
168
Not enough data
9.0
171
Not enough data
8.8
168
Not enough data
Generative AI
7.4
7
Not enough data
7.4
7
Not enough data
Agentic AI - Help Desk
7.5
6
Not enough data
6.9
6
Not enough data
7.5
6
Not enough data
Communication Channels
8.9
147
Not enough data
9.1
159
Not enough data
8.8
150
Not enough data
8.6
158
Not enough data
8.2
91
Not enough data
Platform
7.3
100
Not enough data
8.5
130
Not enough data
8.9
141
Not enough data
8.7
140
Not enough data
8.2
133
Not enough data
8.3
137
Not enough data
Social Analytics
Not enough data
8.7(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
5
Not enough data
8.3(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
8.7(won by default)
5
Not enough data
8.7(won by default)
5
Reports & Dashboards
Not enough data
9.0(won by default)
5
Not enough data
8.7(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Template Creation
Not enough data
9.0
116
Not enough data
8.7
110
Not enough data
8.9
117
Not enough data
8.8
108
Design & Editing
Not enough data
8.8
107
Not enough data
8.6
108
Not enough data
8.7
100
Ad Management
Not enough data
8.7
96
Not enough data
8.8
104
Not enough data
8.8
85
Analytics
Not enough data
8.7
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
8.9
366
Not enough data
8.8
356
Not enough data
9.0
391
Formatting
Not enough data
8.9
286
Not enough data
8.9
318
Not enough data
8.6
248
Content
Not enough data
9.0
337
Not enough data
9.1
393
Not enough data
8.9
277
Product Type
Not enough data
9.0
275
Not enough data
8.7
211
Generative AI
Not enough data
8.2
29
Not enough data
8.5
29
Platform Basics
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Platform Content
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Platform Additional Functionality
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.7
6
Generative AI
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Content & Collaboration
Not enough data
8.8
137
Not enough data
8.7
157
Not enough data
8.2
57
Not enough data
8.7
113
Not enough data
8.7
119
Not enough data
9.0
185
Social Management
Not enough data
8.7
127
Not enough data
9.0
155
Not enough data
Feature Not Available
Not enough data
8.7
141
Not enough data
8.7
135
Not enough data
8.8
121
Not enough data
8.2
14
Agentic AI - Social Media Management
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
8.6
49
Not enough data
9.1
49
Not enough data
9.1
55
Not enough data
9.1
50
Not enough data
9.0
50
Not enough data
8.8
52
Not enough data
9.1
55
Platform
Not enough data
9.0
51
Not enough data
8.9
50
Not enough data
9.0
50
Generative AI
Not enough data
7.5
8
Not enough data
7.7
8
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
8.3
6
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
Automation
9.0
7
Not enough data
9.0
7
Not enough data
8.9
6
Not enough data
Artificial Intelligence
9.0
7
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
Image Generation
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
8.1
12
Advanced Functionality
Not enough data
7.7
11
Not enough data
6.7
11
Not enough data
7.1
11
Not enough data
8.0
11
Model
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.9
11
Commercial Rights & Licensing - AI Image Generators
Not enough data
Not enough data
License Type Transparency - AI Image Generators
Not enough data
Not enough data
Planning
Not enough data
8.5
14
Publishing
Not enough data
8.3
14
Social Media
Not enough data
8.2
14
Planning
Not enough data
7.9
15
Generative AI
Not enough data
8.3
15
Not enough data
8.3
15
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
7.6
14
Agentic AI - Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
14
Not enough data
8.6
14
Not enough data
7.6
14
Not enough data
Communication
8.9
169
Not enough data
8.6
182
Not enough data
8.5
124
Not enough data
8.6
122
Not enough data
8.6
96
Not enough data
Internal Use
8.5
130
Not enough data
8.9
152
Not enough data
8.7
113
Not enough data
8.7
135
Not enough data
8.8
143
Not enough data
8.7
165
Not enough data
Generative AI
8.3
5
Not enough data
Self-Service Experience
8.6
161
Not enough data
8.4
153
Not enough data
8.3
118
Not enough data
7.8
136
Not enough data
8.3
152
Not enough data
Self-Service Platform
8.5
148
Not enough data
8.4
171
Not enough data
7.9
141
Not enough data
8.8
173
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
13
Not enough data
7.8
13
Not enough data
Process
8.7
148
Not enough data
9.1
177
Not enough data
9.2
175
Not enough data
Channels
9.4
176
Not enough data
8.8
167
Not enough data
9.0
149
Not enough data
8.2
91
Not enough data
8.3
94
Not enough data
Insight
8.4
112
Not enough data
8.5
144
Not enough data
8.7
115
Not enough data
9.0
141
Not enough data
Generative AI
9.0
5
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Photo Editing
Not enough data
Not enough data
Video Creation - AI Video Generation
Not enough data
7.9
12
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
8.2
11
Not enough data
6.1
12
Not enough data
6.7
11
Generative AI - AI Video Generation
Not enough data
7.5
6
Editing - AI Video Generation
Not enough data
7.9
12
Not enough data
7.9
11
Storage & Management - AI Video Generation
Not enough data
7.6
12
Not enough data
7.1
12
Not enough data
7.5
12
Not enough data
7.5
12
Video creation - Video Content Creation
Not enough data
7.7
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
7.0
10
Not enough data
7.2
10
Not enough data
7.2
10
Not enough data
7.3
10
Distribution - Video Content Creation
Not enough data
7.0
10
Not enough data
7.2
10
Not enough data
7.8
10
Analytics - Video Content Creation
Not enough data
6.5
10
Not enough data
7.5
10
Training & Support - Video Content Creation
Not enough data
7.3
10
Not enough data
6.8
10
Integrations - Video Content Creation
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.0
10
Other - Video Content Creation
Not enough data
7.0
10
Not enough data
7.0
10
Agentic AI - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
6.9
6
Not enough data
8.3
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
Platform integration - Conversational Commerce Platforms
9.3
5
Not enough data
9.0
5
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
7.2
6
Not enough data
6.4
6
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gorgias and Simplified share no categories
Unique Categories
Simplified is categorized as AI Video Generators, AI Image Generators, AI Chatbots, Transcription, AI Writing Assistant, Display Ad Design, Video Editing, Presentation, Social Media Analytics, Social Media Suites, Social Media Management, Chatbots, Content Creation, Photo Editing, and Video Content Creation
Reviews
Reviewers' Company Size
Gorgias
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simplified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.1%
Apparel & Fashion
14.9%
Consumer Goods
11.8%
Food & Beverages
10.1%
Consumer Services
7.0%
Other
35.0%
Writing and Editing
8.7%
Marketing and Advertising
7.5%
Animation
4.5%
Accounting
4.2%
Arts and Crafts
4.1%
Other
70.9%
Discussions
What does gorgias integrate with?
2 Comments
LL
My understanding is Gorgias can integrate with most apps as an HTTP connection (webhook) as long as there is an API capability. They also have a list of...Read more
How can i optimise the long writer ? and is their a video that explains the video editor better
2 Comments
KD
Here you go https://www.youtube.com/watch?v=ShtGcsuz0PY&feature=emb_logo&ab_channel=SimplifiedRead more
Can I embed your services in my website..
2 Comments
KD
You can ping online support, based on your use case we can explore the optionsRead more
Can Simplified AI writer really create readers-intent content?
2 Comments
MG
Hi Ganiyu! Yes! You can try it for yourself for free at simplified.co/aiRead more
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