Gorgias Discussions

Gorgias

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Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.

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# Is gorgias worth? Is gorgias worth? ##### Post Metadata

- Posted at: almost 3 years ago - Author title: Pinned by G2 as a common question

# What does gorgias integrate with? What does gorgias integrate with? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# Is gorgias a CRM tool? Is gorgias a CRM tool? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# What is gorgias software? What is gorgias software? ##### Post Metadata

- Posted at: almost 4 years ago - Author title: Pinned by G2 as a common question

# What is the next big feature that we can expect from this great platform? About Gorgias' development and improvements. ##### Post Metadata

- Posted at: over 3 years ago - Author title: Virtual Assistant

- Net upvotes: 1

# How do I hide the email reply chain, so it's easier to read/reply to each ticket? When emailing customers, the whole chain of previous responses is visible. ##### Post Metadata

- Posted at: almost 4 years ago - Author title: Operations manager

- Net upvotes: 1

# What would be the best way to take fully advantage of all Gorgias features? ##### Post Metadata

- Posted at: almost 4 years ago - Author title: Customer Success Manager

- Net upvotes: 1

# How can I allow Gorgias to track my stock in Shopify It appears that when I order out of the app, the stock is not being subtracted from my store. Likewise, if I have no stock, the app will allow orders to go through, causing yet another CS issue that we're already trying to resolve. Is it possible I've missed a setting somewhere? Or is that just the way the app works? Thank you ##### Post Metadata

- Posted at: almost 4 years ago - Author title: M

- Net upvotes: 1

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