1. [Home](https://www.g2.com/) 2. ... 3. [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms) 4. [Gorgias Discussions](https://www.g2.com/products/gorgias/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image") ![Reward for good Gorgias reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37552/medal.svg "Reward for good Gorgias reviews") ](/products/gorgias/reviews) [ Gorgias ](/products/gorgias/reviews) (582)4.6/5 Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales. Show More * * * ### 33 Discussions ### 36 Participants ### 70.0 Nps Score Already have Gorgias? ### All Gorgias Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Is gorgias worth? ](/discussions/is-gorgias-worth) Is gorgias worth? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What does gorgias integrate with? ](/discussions/what-does-gorgias-integrate-with) What does gorgias integrate with? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Is gorgias a CRM tool? ](/discussions/is-gorgias-a-crm-tool) Is gorgias a CRM tool? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is gorgias software? ](/discussions/what-is-gorgias-software) What is gorgias software? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") CC Loading... [Claude Alan C.](https://www.g2.com/users/de07a773-86b3-41bd-8877-9dee4b633835 "Claude Alan C.") • over 4 years ago Virtual Assistant Virtual Assistant More Options - [ # What is the next big feature that we can expect from this great platform? ](/discussions/what-is-the-next-big-feature-that-we-can-expect-from-this-great-platform) About Gorgias' development and improvements. [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") CJ Loading... [Carolyn J.](https://www.g2.com/users/2f196e99-7872-4e24-903d-db6a076f5c05 "Carolyn J.") • over 4 years ago Operations manager Operations manager More Options - [ # How do I hide the email reply chain, so it's easier to read/reply to each ticket? ](/discussions/how-do-i-hide-the-email-reply-chain-so-it-s-easier-to-read-reply-to-each-ticket) When emailing customers, the whole chain of previous responses is visible. [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Melody M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melody M.") MM Loading... [Melody M.](https://www.g2.com/users/melmatos "Melody M.") • over 4 years ago Customer Success Manager Customer Success Manager More Options - [ # What would be the best way to take fully advantage of all Gorgias features? ](/discussions/what-would-be-the-best-way-to-take-fully-advantage-of-all-gorgias-features) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MC Loading... [Matt C.](https://www.g2.com/users/20301c5c-053b-4779-b388-500f334b1484 "Matt C.") • over 4 years ago M M More Options - [ # How can I allow Gorgias to track my stock in Shopify ](/discussions/how-can-i-allow-gorgias-to-track-my-stock-in-shopify) It appears that when I order out of the app, the stock is not being subtracted from my store. Likewise, if I have no stock, the app will allow orders to go through, causing yet another CS issue that we're already trying to resolve. Is it possible I've missed a setting somewhere? Or is that just... [Read more](/discussions/how-can-i-allow-gorgias-to-track-my-stock-in-shopify) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.&title=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gorgias+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gorgias+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%0aAsk+Gorgias+questions+and+get+answers+from+expert+users+in+our+Gorgias+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/gorgias/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Product Avatar Image") ### Have you used Gorgias before? Answer a few questions to help the Gorgias community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgorgias%2Fdiscuss%3Fsmall_ask%3Dgorgias) No ## Top Contributors in Gorgias 1 ![Asta P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asta P.") AP Loading... ### [Asta P.](https://www.g2.com/users/57b6f819-a03b-46ea-a27a-ec63a7f80230 "Asta P.") 4 pts 2 LL Loading... ### [Laura L.](https://www.g2.com/users/394457ac-6090-41af-bdca-33e2bc85e93d "Laura L.") Customer Experience Consultant 2 pts 3 ![Molly G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly G.") MG Loading... ### [Molly G.](https://www.g2.com/users/3b73ca51-e195-4597-a5a7-c9b6d90de55a "Molly G.") Director Of Operations 1 pt 4 ![Melody M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melody M.") MM Loading... ### [Melody M.](https://www.g2.com/users/melmatos "Melody M.") Customer Success Manager 1 pt 5 MC Loading... ### [Matt C.](https://www.g2.com/users/20301c5c-053b-4779-b388-500f334b1484 "Matt C.") M 1 pt