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At a Glance
Market Segments
Small-Business (81.1% of reviews)
Small-Business (87.5% of reviews)
Entry-Level Pricing
Free 500 Contacts
Starting at $249.00 1500 Contacts Per Month
GetResponse
Star Rating
(819)4.3 out of 5
Market Segments
Small-Business (81.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansKeap
Star Rating
(9)4.0 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Learn more about KeapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keap's Sales Force Automation features, particularly Contact & Account Management, score an impressive 8.4, making it a strong choice for small businesses looking to streamline their sales processes. In contrast, GetResponse's similar features are less emphasized, with users noting that while they are functional, they do not stand out as much.
- Reviewers mention that GetResponse excels in Email Marketing, particularly in Building and Personalizing Emails and Sending Outbound Emails, where it scores 8.8 and 8.9 respectively. Users on G2 appreciate the intuitive design and ease of use, which contrasts with Keap's lower scores in these areas, indicating a steeper learning curve.
- G2 users highlight that GetResponse offers a Free Entry Level Price, making it accessible for startups and small businesses. In comparison, Keap's starting price of $249.00 is seen as a barrier for many potential users, leading to mixed reviews about its affordability.
- Users say that GetResponse's Marketing Automation capabilities, especially in Campaign Management and Lead Management, are robust, scoring 8.8 and 8.5 respectively. Reviewers mention that these features are user-friendly and effective, while Keap's similar offerings do not receive the same level of praise, indicating a gap in user satisfaction.
- Reviewers mention that Keap's Quality of Support is rated at 8.3, which is commendable, but GetResponse edges ahead with a score of 8.8. Users report that GetResponse's support team is more responsive and helpful, which can be crucial for businesses relying on timely assistance.
- Users on G2 report that GetResponse's Analytics features, particularly in Open Rates and Link Activity, score higher than Keap's, indicating that GetResponse provides better insights into campaign performance. This is a significant factor for marketers who rely on data to drive their strategies.
Pricing
Entry-Level Pricing
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Keap
Keap
Starting at $249.00
1500 Contacts Per Month
Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.
- 1,500 Contacts
- 2 Users
- 5 Proven Automations
Free Trial
GetResponse
Free Trial is available
Keap
Free Trial is available
Ratings
Meets Requirements
8.5
714
9.2
8
Ease of Use
8.5
722
7.7
8
Ease of Setup
8.4
398
8.3
8
Ease of Admin
8.6
318
Not enough data
Quality of Support
8.8
680
8.8
7
Has the product been a good partner in doing business?
8.6
316
Not enough data
Product Direction (% positive)
8.6
701
5.6
8
Features by Category
Sales Force Automation
Not enough data
8.9
6
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
6
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
9.3
5
|
Verified
Marketing Automation
Not enough data
8.9
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.3
5
|
Verified
Customer Support
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Reporting & Analytics
Not enough data
8.7
5
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
7.3
5
Mobile & Social
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
8.6
423
Not enough data
8.3
428
Not enough data
8.7
368
Not enough data
8.6
426
Not enough data
8.9
424
Not enough data
8.5
414
Not enough data
8.8
366
Not enough data
8.0
126
Not enough data
7.8
129
Not enough data
Reporting & Analytics
8.1
288
|
Verified
Not enough data
8.3
398
Not enough data
Generative AI
7.3
81
Not enough data
7.2
79
Not enough data
Agentic AI - Email Marketing
6.9
17
Not enough data
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Not enough data
Integration
8.3
234
Not enough data
8.3
215
Not enough data
8.1
192
Not enough data
8.2
124
Not enough data
8.1
120
Not enough data
8.3
122
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Not enough data
Platform
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Not enough data
Templates
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Not enough data
Personalization
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Not enough data
Multichannel
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
Administration
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
Attendee Tools
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
Post-Event Tools
8.2
12
Not enough data
8.9
12
Not enough data
Integrations
8.8
14
Not enough data
8.6
15
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.7
136
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
111
|
Verified
Not enough data
8.6
108
Not enough data
Edit
8.5
116
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
Logistics
8.6
130
|
Verified
Not enough data
8.0
116
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
40
Not enough data
7.9
39
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
SMS Platform
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Not enough data
Page Optimization
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Integrations
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
Generative AI
7.4
39
Not enough data
Agentic AI - Landing Page Builders
8.0
5
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
Communication
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
Internal Use
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.2
30
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.7
29
Not enough data
Growth
8.6
29
Not enough data
8.8
29
Not enough data
9.3
28
Not enough data
8.7
29
Not enough data
8.7
27
Not enough data
Content
9.1
29
Not enough data
8.9
30
Not enough data
8.9
27
Not enough data
8.7
29
Not enough data
Support
9.7
28
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GetResponse and Keap are categorized as SMS Marketing, Email Template Builder, and Landing Page Builders
Unique Categories
GetResponse is categorized as Email Marketing, E-Commerce Personalization, Webinar, Website Builder, Transactional Email, Live Chat, and Course Authoring
Keap is categorized as Quote-to-Cash, Invoice Management, Sales Analytics, Lead Scoring, Lead Capture, Email Tracking, CRM, Marketing Automation, and Insurance CRM
Reviews
Reviewers' Company Size
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
56.0%
Consulting
25.0%
Marketing and Advertising
25.0%
Professional Training & Coaching
12.5%
Leisure, Travel & Tourism
12.5%
Health, Wellness and Fitness
12.5%
Other
12.5%
Alternatives
Discussions
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
Keap has no discussions with answers
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