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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Mid-Market (35.2% of reviews)
Entry-Level Pricing
$6.00 Per Month
$6.00 1 User Per Month
Google Workspace
Star Rating
(47,259)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansMicrosoft 365
Star Rating
(5,659)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in real-time collaboration, with users highlighting how seamlessly tools like Google Sheets integrate into their daily workflows for tasks such as data analysis and KPI tracking. This integration allows for efficient communication and scheduling through Gmail and Calendar, making it a favorite among small businesses.
- Users say that Microsoft 365 offers a comprehensive suite of applications, with many praising the ease of navigation and the ability to access both web and desktop versions. Recent feedback mentions the convenience of features like Microsoft Copilot, which enhances productivity by streamlining email and chat functionalities.
- According to verified reviews, Google Workspace is often seen as a cost-effective solution for businesses, providing a free alternative to traditional office software while still offering robust cloud-based file storage. This affordability, combined with its collaborative features, makes it particularly appealing for startups and small teams.
- Reviewers mention that while Microsoft 365 has a strong presence in mid-market segments, it sometimes faces challenges in customization to meet specific user needs. Users have noted configuration difficulties, which can hinder the overall experience for some organizations.
- G2 reviewers highlight that Google Workspace's user-friendly interface and ease of setup are significant advantages, with many users appreciating how quickly they can get started without extensive training. This is particularly beneficial for teams looking to adopt new tools rapidly.
- Users report that Microsoft 365 shines in file sharing capabilities, with many praising its robust features that allow for easy collaboration on documents. The ability to share files securely and manage permissions effectively is a key strength that users find valuable in their day-to-day operations.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Google Workspace
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
9.1
37,470
9.3
4,683
Ease of Use
9.3
37,687
9.0
4,733
Ease of Setup
9.2
9,621
8.9
1,293
Ease of Admin
9.1
8,188
8.7
962
Quality of Support
8.6
29,858
8.5
3,952
Has the product been a good partner in doing business?
9.0
7,513
8.8
935
Product Direction (% positive)
8.7
36,197
8.8
4,619
Features by Category
File Management
9.2
7985
9.3
181
9.1
8041
9.3
179
9.0
8128
9.4
178
8.9
8172
9.0
172
9.0
7767
8.9
173
Agentic AI - Cloud Content Collaboration
7.5
120
8.7
77
7.8
120
8.7
76
7.9
118
8.9
77
Collaboration
9.0
7557
9.2
177
9.4
8349
9.5
177
9.2
7867
9.1
177
8.8
6841
8.8
173
Administration
9.1
6018
9.2
171
8.9
5846
9.2
171
9.1
5804
9.1
168
8.4
6287
8.9
169
8.7
5288
8.8
164
9.1
6404
9.4
173
Platform
9.3
2133
9.3
185
8.8
1735
8.9
179
8.8
1659
9.0
180
8.8
1500
8.8
181
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2099
9.5
180
8.8
2229
9.2
182
8.7
2047
8.8
178
Business Instant Messaging
9.0
2189
9.1
180
9.0
2226
9.2
179
Business Instant Messaging
9.0
2270
9.1
179
9.1
2340
9.2
182
8.7
1889
9.0
176
Generative AI - Business Instant Messaging
8.3
258
8.7
133
AI - Business Instant Messaging
8.2
252
8.6
132
8.3
251
8.6
133
8.2
250
8.5
133
8.3
249
8.7
136
Agentic AI - Business Instant Messaging
8.3
139
8.6
85
8.3
138
8.5
85
Presenter Tools
8.9
2810
8.9
125
8.4
2416
8.5
126
8.3
2298
8.2
123
8.7
2710
8.6
123
Conferencing Options
9.0
3070
8.9
129
9.0
3131
9.0
127
9.1
3230
9.0
131
Application Tools
8.7
2476
8.9
121
8.5
2555
8.6
123
9.1
2851
8.8
123
Agentic AI - Screen Sharing
8.3
204
8.1
38
Platform Basics
8.7
1813
8.7
163
8.8
1808
8.8
163
9.5
1838
9.1
163
Platform Content
8.6
1701
8.8
164
8.1
1703
8.3
163
8.3
1636
8.6
156
9.4
1805
9.1
160
Platform Additional Functionality
8.7
1600
8.9
157
9.2
1702
8.9
157
9.4
1741
9.1
164
Generative AI
8.5
543
8.2
109
8.1
533
7.9
107
7.6
529
7.4
106
8.4
536
8.0
108
7.3
521
7.2
105
8.1
528
7.9
106
7.8
525
7.6
104
Inbox Tools
Not enough data
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Coordination Tools
Not enough data
9.2
212
Not enough data
9.0
208
Not enough data
8.7
206
Software Options
Not enough data
9.3
212
Not enough data
8.8
212
Email Client - Agentic AI
Not enough data
8.3
78
Not enough data
8.2
78
Calculating
8.9
1854
9.2
182
8.9
1748
9.1
181
Insights
8.7
1726
8.7
180
8.9
1788
9.1
178
Editing
8.5
1730
8.8
179
9.4
1875
8.8
177
8.9
1785
8.9
176
Functionality
8.7
1587
8.5
176
9.2
1798
8.9
178
9.1
1811
9.0
174
9.5
1902
9.1
177
Applications
9.3
1359
9.3
1288
9.1
1280
9.1
1217
8.4
1221
8.8
1201
Collaboration
9.3
1343
9.0
1191
8.9
1200
8.8
1097
9.3
1316
8.7
1157
Management
9.2
1297
8.8
1178
9.1
1249
9.1
1232
9.5
1303
9.2
1263
Agentic AI - Office Suites
7.9
379
8.1
126
8.1
380
8.1
128
Collaboration Tools
9.0
5936
9.1
194
9.1
4189
9.1
192
8.3
3651
8.6
188
9.0
4236
9.2
190
8.9
3970
9.2
190
Meeting Coordination
9.1
5797
9.2
196
8.5
5175
9.0
191
8.8
5467
9.1
191
9.2
4176
9.1
186
Software Type
9.1
5755
9.0
194
9.2
4245
9.1
191
8.9
3819
9.2
192
Agentic AI - Video Conferencing
8.1
373
8.5
77
7.9
376
8.4
76
8.2
372
8.3
76
Survey Management
9.0
1015
8.8
46
9.0
1038
9.0
44
8.4
994
8.7
45
8.9
1012
8.9
46
Survey Customization
8.5
865
8.6
46
8.4
915
8.8
47
8.6
912
8.7
44
8.4
756
8.8
45
Survey Insights
8.8
995
8.9
45
8.4
762
9.0
44
9.0
971
9.0
44
9.0
967
8.9
45
Agentic AI - Survey
8.2
80
9.2
12
8.0
79
8.6
12
8.2
79
8.8
12
Calendar View
9.2
1448
9.0
203
9.1
1416
8.9
206
Shared Calendar
9.3
1461
9.0
204
9.1
1421
8.9
204
Accessibility
8.8
1237
8.8
196
8.6
1291
8.7
197
Integration
9.0
1355
8.9
198
8.9
1334
8.8
201
8.9
1345
8.9
199
Notifications
9.0
1383
9.0
201
8.7
1239
8.6
198
Generative AI
7.8
753
7.8
140
8.1
757
8.0
136
8.0
753
7.9
135
Agentic AI - Calendar
8.1
301
7.7
73
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Personalization
Not enough data
8.6
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
8.7
1400
8.8
234
8.5
1410
8.9
236
8.5
1403
8.7
233
Collaboration
9.4
1506
9.2
236
9.3
1483
9.2
236
File Types
9.2
1496
9.4
241
9.0
1467
9.1
239
8.7
1225
8.6
231
Edit & Revise
9.1
1477
8.9
240
8.9
1429
8.8
235
9.2
1499
9.2
239
Integrate & Embed
9.3
1442
8.8
233
8.9
1297
8.6
232
9.1
1372
8.9
235
Operating System
9.1
1343
9.4
237
9.0
1322
8.5
230
8.2
1079
7.9
222
Generative AI
8.4
747
8.1
176
8.5
733
8.2
176
7.8
727
7.8
172
8.2
728
8.0
175
8.1
722
7.9
170
Agentic AI - Document Creation
7.8
295
8.4
92
Sorting & Filtering
Not enough data
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Integrations
Not enough data
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Time Management
Not enough data
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Generative AI
Not enough data
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Generative AI
8.4
827
Not enough data
8.4
822
Not enough data
8.1
818
Not enough data
8.0
320
Not enough data
8.4
319
Not enough data
7.8
314
Not enough data
Agentic AI - Note-Taking Software
8.0
75
Not enough data
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
335
Not enough data
8.5
361
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
388
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Microsoft 365 are categorized as Business Instant Messaging, Screen Sharing, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Unique Categories
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Alternatives
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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