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At a Glance
Funnel
Funnel
Star Rating
(163)4.5 out of 5
Market Segments
Small-Business (50.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $120.00
Free Trial is available
Browse all 3 pricing plans
SAP Emarsys
SAP Emarsys
Star Rating
(544)4.3 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that SAP Emarsys excels in personalized marketing, with users appreciating its ability to unify customer data and facilitate engagement across multiple channels. This feature helps create more relevant campaigns and better results, making it a strong choice for businesses focused on tailored marketing strategies.
  • Users say that Funnel stands out for its user-friendly interface and stability, with long-term users highlighting its capability to easily pull data from various platforms. This makes it an excellent option for teams looking for a straightforward solution to centralize their data.
  • According to verified reviews, SAP Emarsys has a higher overall satisfaction score, reflecting its robust features like flexible journeys and rich segmentation. However, some users have noted challenges with setup, indicating that while the platform is powerful, it may require a steeper learning curve initially.
  • Reviewers mention that Funnel offers outstanding customer support across various platforms, which is a significant advantage for users who may need assistance. This level of support contributes to a positive user experience, especially for small businesses that may not have extensive technical resources.
  • G2 reviewers highlight that while SAP Emarsys provides strong automation programs and personalization features, it faces competition from Funnel in terms of ease of setup and administration. Users of Funnel appreciate its straightforward setup process, which allows for quicker onboarding and less friction in daily operations.
  • Users report that Funnel's reporting capabilities, including custom reports and dashboards, are highly rated, making it a preferred choice for those who prioritize data visualization and insights. In contrast, while SAP Emarsys offers solid reporting features, some users feel it could improve in this area to match Funnel's offerings.
Pricing
Entry-Level Pricing
Funnel
Starter
Starting at $120.00
Browse all 3 pricing plans
SAP Emarsys
ESSENTIAL
$
Browse all 3 pricing plans
Free Trial
Funnel
Free Trial is available
SAP Emarsys
No trial information available
Ratings
Meets Requirements
8.8
140
8.3
402
Ease of Use
8.5
143
8.2
407
Ease of Setup
8.8
102
7.1
214
Ease of Admin
8.9
95
8.2
172
Quality of Support
9.1
137
8.4
397
Has the product been a good partner in doing business?
9.1
94
8.5
173
Product Direction (% positive)
8.7
141
8.9
375
Features by Category
Not enough data
7.7
291
Email Marketing
Not enough data
8.7
263
|
Verified
Not enough data
8.7
247
|
Verified
Not enough data
8.5
258
|
Verified
Not enough data
8.3
232
|
Verified
Online Marketing
Not enough data
7.0
158
|
Verified
Not enough data
8.0
191
|
Verified
Not enough data
8.1
218
|
Verified
Not enough data
8.0
215
|
Verified
Not enough data
7.8
158
Lead Management
Not enough data
7.9
174
|
Verified
Not enough data
7.8
192
|
Verified
Not enough data
8.5
240
|
Verified
Not enough data
7.8
161
|
Verified
Not enough data
8.0
158
|
Verified
Not enough data
8.2
183
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
8.2
144
|
Verified
Campaign Management
Not enough data
8.2
181
|
Verified
Not enough data
7.8
122
Not enough data
7.6
113
|
Verified
Not enough data
7.0
84
Social
Not enough data
7.3
93
Not enough data
7.5
103
|
Verified
Not enough data
7.4
101
|
Verified
Not enough data
7.4
93
|
Verified
Not enough data
7.5
104
|
Verified
Reporting & Analytics
Not enough data
8.0
236
|
Verified
Not enough data
7.8
176
|
Verified
Not enough data
7.6
165
|
Verified
Not enough data
7.4
173
|
Verified
Not enough data
7.4
109
Platform
Not enough data
7.5
153
|
Verified
Not enough data
8.1
135
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
7.9
106
|
Verified
Not enough data
6.8
107
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
7.6
103
|
Verified
Agentic AI - Marketing Automation
Not enough data
6.5
29
Not enough data
6.1
28
Not enough data
6.4
30
Not enough data
6.4
29
Not enough data
6.6
29
Not enough data
6.7
29
Integration
Not enough data
7.8
158
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
7.4
117
|
Verified
8.8
84
7.9
48
Metrics
9.0
70
7.8
35
8.9
68
8.1
38
8.4
46
8.0
30
8.9
45
8.0
34
8.6
44
8.1
33
8.5
56
8.3
35
8.8
56
7.8
33
9.1
71
8.3
36
9.0
43
8.0
33
Reporting
8.6
48
8.0
40
8.8
43
8.1
37
8.7
62
7.8
35
8.7
52
8.6
39
8.2
40
8.1
37
8.1
55
7.9
32
9.2
69
7.8
36
Other
Feature Not Available
8.2
35
Feature Not Available
8.0
32
Feature Not Available
8.0
29
8.9
73
8.4
36
8.9
59
8.2
31
Feature Not Available
8.4
31
Feature Not Available
7.7
34
Agentic AI - Digital Analytics
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Administration
8.9
71
7.1
38
Feature Not Available
7.5
36
9.1
75
8.3
40
8.9
74
8.5
40
Not enough data
8.0
100
Administration
Not enough data
8.2
82
Not enough data
7.9
75
Not enough data
7.8
75
Not enough data
8.6
85
Not enough data
7.1
58
Not enough data
7.8
65
Integrations
Not enough data
7.8
48
Not enough data
7.8
58
Not enough data
8.0
58
Not enough data
7.7
58
Platform
Not enough data
8.1
55
Not enough data
7.9
54
Not enough data
8.3
49
Not enough data
7.8
64
Not enough data
8.2
59
Not enough data
8.4
73
Not enough data
8.0
55
Not enough data
8.4
70
Not enough data
7.4
106
Diagnosis
Not enough data
6.9
61
Not enough data
7.3
66
Not enough data
7.8
72
Not enough data
7.4
65
Tracking
Not enough data
7.3
70
Not enough data
7.1
61
Not enough data
8.2
86
Not enough data
8.0
80
Not enough data
7.3
59
Reporting
Not enough data
8.2
93
Not enough data
7.6
80
Not enough data
7.6
72
Not enough data
7.6
77
Agentic AI - Email Deliverability
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
7.2
18
Not enough data
6.3
18
Not enough data
7.2
18
Digital Experience Platforms (DXP)Hide 17 FeaturesShow 17 Features
Not enough data
8.8
12
Analytics
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
9.1
9
Content Management
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Feature Not Available
Design & Development
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.2
10
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Location-Based MarketingHide 11 FeaturesShow 11 Features
Not enough data
7.3
16
Administration
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
7.5
10
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
7.7
11
Not enough data
8.0
10
Not enough data
8.2
11
Not enough data
7.6
11
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
Not enough data
8.2
142
Visitor Behavior
Not enough data
8.5
94
|
Verified
Not enough data
8.8
101
|
Verified
Not enough data
8.2
79
|
Verified
Templates
Not enough data
8.0
96
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.5
95
|
Verified
Personalization
Not enough data
8.6
104
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.4
69
|
Verified
Not enough data
8.7
86
|
Verified
Not enough data
8.6
100
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.7
92
|
Verified
Multichannel
Not enough data
8.3
86
|
Verified
Not enough data
8.9
117
|
Verified
Not enough data
8.4
89
|
Verified
Administration
Not enough data
8.7
105
|
Verified
Not enough data
8.5
111
|
Verified
Not enough data
8.5
102
|
Verified
Not enough data
8.2
90
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
5.2
8
Not enough data
5.4
8
Not enough data
7.5
33
Campaigns
Not enough data
7.7
24
Not enough data
8.3
26
Not enough data
7.9
24
Not enough data
8.3
27
Not enough data
8.0
24
Analytics
Not enough data
7.6
24
Not enough data
7.3
24
Optimization
Not enough data
7.6
24
Not enough data
8.2
25
Not enough data
7.0
22
Not enough data
7.4
23
Agentic AI - Push Notification
Not enough data
6.5
13
Not enough data
6.4
13
Not enough data
6.4
13
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
8.4
26
Segmentation
Not enough data
8.8
20
Not enough data
8.9
19
Targeting
Not enough data
8.7
18
Not enough data
8.3
17
Triggered Content
Not enough data
8.1
15
Not enough data
8.9
20
Not enough data
8.9
19
Personalized Content
Not enough data
8.3
19
Not enough data
9.0
15
Not enough data
8.6
17
Agentic AI - Personalization Engines
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.1
31
Text Messaging
Not enough data
8.3
23
Not enough data
7.4
18
Not enough data
8.5
24
Not enough data
7.7
17
Not enough data
8.0
20
Not enough data
7.1
18
Not enough data
8.3
23
Not enough data
7.9
19
SMS Platform
Not enough data
7.8
23
Not enough data
8.6
23
Not enough data
7.4
17
Not enough data
6.9
15
Not enough data
7.1
16
Not enough data
8.2
19
Agentic AI - SMS Marketing
Not enough data
5.4
9
Not enough data
5.4
9
Not enough data
6.1
9
Not enough data
5.6
9
Not enough data
5.2
9
Not enough data
5.6
9
8.4
24
Not enough data
Management
8.3
20
Not enough data
7.0
18
Not enough data
Functionality
8.8
19
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.6
20
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.2
59
Platform Basics
Not enough data
8.6
50
Not enough data
8.6
48
Platform Data
Not enough data
8.1
45
Not enough data
8.0
47
Not enough data
8.4
51
Not enough data
7.9
44
Platform Additional Functionality
Not enough data
7.8
44
Not enough data
8.1
42
Not enough data
7.9
40
Agentic AI - Customer Journey Analytics
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.3
9
Not enough data
8.0
28
Loyalty Experience
Not enough data
8.4
15
Not enough data
8.6
15
Not enough data
8.4
17
Not enough data
8.5
22
Not enough data
7.4
12
Not enough data
7.8
13
Loyalty Platform
Not enough data
8.7
15
Not enough data
8.7
18
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
8.8
18
Agentic AI - Loyalty Management
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.9
6
Not enough data
7.6
90
Analysis
Not enough data
8.0
43
Not enough data
8.3
68
|
Verified
Not enough data
7.7
38
Not enough data
8.1
54
Campaigns
Not enough data
7.9
42
|
Verified
Not enough data
8.4
46
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
7.8
32
Not enough data
9.1
64
Not enough data
8.8
62
Engagement
Not enough data
8.1
52
Platform
Not enough data
8.4
59
Not enough data
8.1
28
|
Verified
Not enough data
8.3
43
Agentic AI - Mobile Marketing
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
5.4
9
Not enough data
6.0
8
Not enough data
6.4
7
Not enough data
7.4
7
8.0
97
8.1
112
Marketing Operations
8.3
76
|
Verified
8.0
70
|
Verified
8.9
85
|
Verified
8.5
83
|
Verified
7.7
43
8.3
80
|
Verified
8.4
74
|
Verified
8.8
81
|
Verified
8.0
46
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Campaign Activity
8.4
80
|
Verified
8.3
94
|
Verified
8.7
83
|
Verified
8.4
101
|
Verified
8.2
68
|
Verified
8.1
74
|
Verified
8.9
83
|
Verified
8.0
75
|
Verified
7.8
41
8.4
72
|
Verified
7.6
41
|
Verified
8.1
73
Agentic AI - Marketing Analytics
7.5
6
7.2
16
6.9
6
7.5
16
6.7
6
7.3
16
Reviews
Reviewers' Company Size
Funnel
Funnel
Small-Business(50 or fewer emp.)
50.3%
Mid-Market(51-1000 emp.)
44.0%
Enterprise(> 1000 emp.)
5.7%
SAP Emarsys
SAP Emarsys
Small-Business(50 or fewer emp.)
22.5%
Mid-Market(51-1000 emp.)
54.5%
Enterprise(> 1000 emp.)
22.9%
Reviewers' Industry
Funnel
Funnel
Marketing and Advertising
42.5%
Retail
6.3%
Information Technology and Services
6.3%
Internet
4.4%
Consumer Goods
3.1%
Other
37.5%
SAP Emarsys
SAP Emarsys
Retail
28.2%
Apparel & Fashion
10.5%
Consumer Goods
5.4%
Marketing and Advertising
4.7%
Sporting Goods
3.9%
Other
47.2%
Alternatives
Funnel
Funnel Alternatives
Supermetrics
Supermetrics
Add Supermetrics
Adverity
Adverity
Add Adverity
Improvado
Improvado
Add Improvado
TapClicks
TapClicks
Add TapClicks
SAP Emarsys
SAP Emarsys Alternatives
MoEngage
MoEngage
Add MoEngage
Dotdigital
Dotdigital
Add Dotdigital
Bloomreach
Bloomreach
Add Bloomreach
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Add Salesforce Marketing Cloud
Discussions
Funnel
Funnel Discussions
Which advertising platforms does Funnel support?
1 Comment
Juuso L.
JL
Hi there and thank you for your question. As stated in the title, Funnel supports all, and I mean all, advertising platforms. So no matter what ad platform...Read more
Can I see data retroactively in Funnel?
1 Comment
Gregory J.
GJ
Yes. Data is backfilled (depending on the source) once you connect up a data source. For example, Google Ads data goes back to up to 2 years in the past when...Read more
What is a funnel builder?
1 Comment
Xan B.
XB
Haven't heard of itRead more
SAP Emarsys
SAP Emarsys Discussions
Can I add other templates if I don't want to use html?
2 Comments
Will Y.
WY
Hola Pamela! Gracias por tu pregunta. Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a...Read more
Why don't they have support for training in Spanish?
1 Comment
Official Response from SAP Emarsys
Hello Mateo! We appreciate your question. Although we indeed do not have the same availability of documentation in Spanish as for other languages, this is...Read more
how much turnvoer my company need before emarsys is worth.
1 Comment
PD
Hi Timo, Thank you for your question. It is usually its 50-500m + annual turnover.Read more