Introducing G2.ai, the future of software buying.Try now
Compare Front and Superhuman Mail 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ElevenLabs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Typewise
Visit Website
At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$25.00 1 user/month
$30.00 1 seat Per Month
Front
Star Rating
(2,392)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSuperhuman Mail
Star Rating
(1,128)4.8 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 seat Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Front and Superhuman have a strong star rating of 4.7, indicating overall satisfaction, but Front has a larger number of reviews (2294) compared to Superhuman (1057), suggesting a more established user base.
- Reviewers mention that Superhuman excels in the small-business segment, with 79.1% of its reviews coming from this market, compared to Front's 49.3%, highlighting Superhuman's tailored features for smaller enterprises.
- Users say that Superhuman offers a slightly higher ease of setup score (9.3) compared to Front (8.8), making it more appealing for users who prioritize quick onboarding and minimal configuration.
- Reviewers mention that Superhuman shines in quality of support, scoring 9.6 against Front's 9.1, with many users praising the responsiveness and helpfulness of Superhuman's customer service team.
- G2 users report that Superhuman's reminders feature (9.5) is more effective than Front's (9.1), with users appreciating the intuitive way Superhuman helps them keep track of important tasks and deadlines.
- Users on G2 highlight that while both products offer email automation (8.7), Superhuman's Gmail integration (9.4) is particularly praised for its seamless functionality, making it easier for users to manage their emails efficiently.
Pricing
Entry-Level Pricing
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Superhuman Mail
Starter
$30.00
1 seat Per Month
for individuals and teams that want to save time and get more done
- Email Productivity
- Superhuman AI
- Team Collaboration
Free Trial
Front
Free Trial is available
Superhuman Mail
No trial information availableRatings
Meets Requirements
9.1
1,891
9.2
1,017
Ease of Use
9.2
1,907
9.2
1,046
Ease of Setup
8.8
690
9.3
542
Ease of Admin
8.9
471
9.3
142
Quality of Support
9.1
1,627
9.6
885
Has the product been a good partner in doing business?
9.2
457
9.4
141
Product Direction (% positive)
9.3
1,779
9.7
1,035
Features by Category
Ticket and Case Management
8.8
264
|
Verified
Not enough data
8.9
261
|
Verified
Not enough data
8.9
283
|
Verified
Not enough data
8.8
280
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
306
Not enough data
9.2
283
|
Verified
Not enough data
8.7
258
|
Verified
Not enough data
Generative AI
7.8
63
Not enough data
8.3
64
Not enough data
Agentic AI - Help Desk
7.2
29
Not enough data
7.2
29
Not enough data
7.3
29
Not enough data
Communication Channels
8.7
233
|
Verified
Not enough data
9.2
274
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.3
209
|
Verified
Not enough data
7.8
132
Not enough data
Platform
8.3
217
|
Verified
Not enough data
8.4
288
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
231
|
Verified
Not enough data
8.3
237
|
Verified
Not enough data
Grammar
Not enough data
8.7
72
Not enough data
8.2
73
Not enough data
8.4
72
Formatting
Not enough data
5.7
66
Not enough data
6.8
68
Not enough data
5.4
64
Content
Not enough data
6.3
68
Not enough data
8.1
69
Not enough data
5.9
66
Product Type
Not enough data
8.7
71
Not enough data
5.5
64
Generative AI
Not enough data
9.1
68
Not enough data
9.1
67
Channels
8.9
626
Not enough data
8.6
527
Not enough data
7.9
476
Not enough data
Design
8.8
650
Not enough data
8.2
532
Not enough data
8.8
745
Not enough data
8.8
707
Not enough data
8.7
563
Not enough data
Generative AI
7.8
189
Not enough data
8.0
189
Not enough data
Usability
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Not enough data
Reporting
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Not enough data
Generative AI
7.7
37
Not enough data
7.8
38
Not enough data
Inbox Tools
9.3
807
Feature Not Available
8.9
814
8.7
559
9.1
792
9.5
569
9.0
832
9.0
560
Coordination Tools
8.5
727
7.4
558
8.7
707
7.2
531
8.7
646
Feature Not Available
Software Options
9.3
792
9.4
557
8.6
724
8.4
553
Email Client - Agentic AI
6.7
25
6.5
43
7.3
25
6.5
40
Conversational Platform
8.8
491
Not enough data
8.8
385
Not enough data
8.7
385
Not enough data
8.8
343
Not enough data
Support Automation
8.7
412
Not enough data
8.9
415
Not enough data
8.7
377
Not enough data
8.6
327
Not enough data
Generative AI
8.1
109
Not enough data
8.3
109
Not enough data
Sorting & Filtering
8.3
235
8.5
665
9.1
236
8.1
649
7.6
225
8.3
645
8.4
227
8.4
642
Integrations
8.0
217
7.4
484
8.4
226
9.4
671
7.4
207
7.3
501
Time Management
9.0
227
Feature Not Available
8.7
223
8.7
623
9.3
233
9.4
673
Generative AI
7.7
136
8.1
464
7.2
129
6.8
390
7.8
134
8.1
442
Agentic AI - Email Management
6.6
34
6.2
81
7.2
34
6.3
81
Generative AI
Not enough data
8.0
514
Not enough data
8.1
499
Not enough data
6.6
440
Not enough data
6.2
46
Not enough data
6.9
46
Not enough data
6.9
45
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Not enough data
Communication
8.7
217
|
Verified
Not enough data
8.9
264
|
Verified
Not enough data
8.9
206
Not enough data
8.9
229
|
Verified
Not enough data
8.8
150
Not enough data
Internal Use
8.4
288
|
Verified
Not enough data
9.2
281
|
Verified
Not enough data
8.9
193
Not enough data
8.8
219
Not enough data
9.5
285
|
Verified
Not enough data
8.8
219
|
Verified
Not enough data
Generative AI
7.7
31
Not enough data
Self-Service Experience
8.3
56
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.2
52
Not enough data
8.4
51
Not enough data
Self-Service Platform
8.1
51
Not enough data
8.4
51
Not enough data
8.1
51
Not enough data
8.2
49
Not enough data
Agentic AI - Customer Self-Service
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Not enough data
Process
9.1(won by default)
195
Not enough data
8.8(won by default)
158
Not enough data
8.8(won by default)
171
Not enough data
Channels
9.5(won by default)
239
Not enough data
9.1(won by default)
191
Not enough data
8.8(won by default)
181
Not enough data
8.4(won by default)
131
Not enough data
9.1(won by default)
157
Not enough data
Insight
8.9(won by default)
140
Not enough data
8.7(won by default)
158
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
153
Not enough data
Generative AI
7.5
29
Not enough data
7.6
30
Not enough data
Categories
Categories
Shared Categories
Front and Superhuman Mail are categorized as Email Client and Email Management
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Superhuman Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.1%
Computer Software
19.2%
Information Technology and Services
10.9%
Marketing and Advertising
7.6%
Consulting
6.0%
Financial Services
4.3%
Other
51.9%
Discussions
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
Any tips to protect my privacy when using Superhuman?
2 Comments
CN
Hey, Sarit!
Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌
I'm curious to learn more if there...Read more
How is superhuman better than Gmail?
2 Comments
AG
At first, you won't see why it's worth the bother to learn SuperHuman. Once you learn it, you will not want to go back. In short, it's faster and easier to...Read more
Do you use Superhuman for your entire organization?
1 Comment
CN
Hey, Taro!
We have tons of folks using Superhuman for their entire company. If you have any questions about getting started, our Sales team would love to...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
