# Front vs Superhuman Mail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both Front and Superhuman Mail excel in user experience, with each receiving a solid star rating of 4.7. However, users of Superhuman Mail particularly appreciate its focus on achieving **inbox zero** , which helps them manage their emails more efficiently and without distractions.
- **According to verified reviews** , Front shines in its ability to integrate various applications into a single hub, making it convenient for teams to manage customer queries. Users highlight that this integration allows them to work seamlessly without switching between different apps.
- **Users say** that Superhuman Mail&#39;s setup process is notably easy, with many praising its intuitive design. This ease of setup is a significant advantage for those looking to get started quickly, as reflected in the positive feedback about its user-friendly interface.
- **Reviewers mention** that Front&#39;s email organization features are particularly beneficial for teams, allowing them to manage communications without the need to CC multiple coworkers. This flexibility in email management has led to increased productivity and satisfaction among users.
- **G2 reviewers highlight** that Superhuman Mail offers advanced features like AI-powered email drafting and built-in reminders, which help users stay organized and on top of their tasks. These features contribute to a smoother workflow, making it easier for users to handle their inboxes efficiently.
- **Users report** that while Front has a strong presence in the small business segment, Superhuman Mail has a higher percentage of reviews from small businesses, indicating a strong alignment with the needs of smaller teams. This focus may make Superhuman Mail a better fit for those specifically in that market.



| | Front | Superhuman Mail | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,463 | 1,242 | 
| **Largest Market Segment** | Small-Business (49.0% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | $25.00 1 user/month | $30.00 1 seat Per Month | 

---
## Top Pros & Cons

### Front

Pros:
- Ease of Use (340 reviews)
- Communication (258 reviews)

Cons:
- Missing Features (137 reviews)
- Email Issues (127 reviews)

### Superhuman Mail

Pros:
- Time-saving (244 reviews)
- Ease of Use (224 reviews)

Cons:
- Learning Curve (73 reviews)
- Expensive (60 reviews)

---
## Ratings Comparison
| Rating | Front | Superhuman Mail | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1935 reviews) | 9.2 (1063 reviews) | 
  | **Ease of Use** | 9.1 (1951 reviews) | 9.2 (1095 reviews) | 
  | **Ease of Setup** | 8.8 (734 reviews) | 9.3 (590 reviews) | 
  | **Ease of Admin** | 8.9 (478 reviews) | 9.2 (166 reviews) | 
  | **Quality of Support** | 9.1 (1663 reviews) | 9.6 (916 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (464 reviews) | 9.4 (164 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1819 reviews) | 9.7 (1084 reviews) | 

---
## Pricing

### Front

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 1 user/month

Description: Essential capabilities to get started with customer-first service


Key Features:
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics

[Browse all 3 editions](https://www.g2.com/products/front/pricing)

#### Free Trial

Yes

### Superhuman Mail

#### Entry-Level Pricing

Plan: Starter

Price: $30.00 1 seat Per Month

Description: for individuals and teams that want to save time and get more done

Key Features:
- Email Productivity
- Superhuman AI
- Team Collaboration

[Browse all 3 editions](https://www.g2.com/products/superhuman-mail/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 601 |
| **Superhuman Mail** | N/A | N/A |

#### Ticket and Case Management

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Ticket creation user experience** | 8.8 (268 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.9 (270 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.9 (300 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.9 (245 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 9.1 (310 reviews) | Not enough data | 
| **Ticket Collaboration** | 9.2 (298 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.7 (262 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.8 (64 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (64 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (28 reviews) | Not enough data | 

#### Communication Channels

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Customer Portal** | 8.7 (236 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 9.2 (289 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.7 (237 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 8.3 (211 reviews) ✓ Verified | Not enough data | 
| **Voice** | 7.8 (133 reviews) | Not enough data | 

#### Platform

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Mobile User Support** | 8.3 (219 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.8 (263 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.6 (237 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.3 (232 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (238 reviews) ✓ Verified | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Superhuman Mail** | 7.5/10 | 102 |

#### Grammar

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.7 (84 reviews) | 
| **Tone Check** | Not enough data | 8.3 (85 reviews) | 
| **Sentence Formatting** | Not enough data | 8.5 (84 reviews) | 

#### Formatting

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 6.0 (73 reviews) | 
| **Style Editor** | Not enough data | 6.9 (73 reviews) | 
| **Citation Finder** | Not enough data | 5.6 (68 reviews) | 

#### Content 

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 6.4 (70 reviews) | 
| **Content Generation** | Not enough data | 8.1 (71 reviews) | 
| **Form Generation** | Not enough data | 6.0 (67 reviews) | 

#### Product Type

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.8 (72 reviews) | 
| **Plugin** | Not enough data | 5.5 (64 reviews) | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (71 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (69 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.4/10 | 929 |
| **Superhuman Mail** | N/A | N/A |

#### Channels

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Multi-Channel Coverage** | 8.9 (630 reviews) | Not enough data | 
| **Open Listening** | 8.6 (528 reviews) | Not enough data | 
| **Physical Media** | 7.9 (476 reviews) | Not enough data | 

#### Design

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Communications Strategy Development** | 8.8 (652 reviews) | Not enough data | 
| **Create Content** | 8.2 (533 reviews) | Not enough data | 
| **Personalization** | 8.8 (750 reviews) | Not enough data | 
| **Inbound Identification** | 8.8 (713 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (564 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.8 (191 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (191 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.2/10 | 71 |
| **Superhuman Mail** | N/A | N/A |

#### Usability

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **All-Employee Access** | 8.8 (67 reviews) | Not enough data | 
| **Supporting Documents** | 8.8 (65 reviews) | Not enough data | 
| **Two-Way Communication** | 8.9 (68 reviews) | Not enough data | 

#### Reporting

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Priority Case Alerts** | 8.2 (64 reviews) | Not enough data | 
| **Trend Analysis** | 7.6 (59 reviews) | Not enough data | 
| **Performance Monitoring** | 8.1 (63 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.7 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (38 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 1048 |
| **Superhuman Mail** | N/A | N/A |

#### Productivity Tools

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Notes** | 9.2 (833 reviews) | Not enough data | 
| **Internal Discussion** | 9.4 (949 reviews) | Not enough data | 
| **Assignments and Tasks** | 9.2 (852 reviews) | Not enough data | 
| **Workflows** | 9.0 (763 reviews) | Not enough data | 
| **Templates** | 9.2 (914 reviews) | Not enough data | 
| **Integrations** | 8.7 (795 reviews) | Not enough data | 
| **Tagging System** | 9.3 (962 reviews) | Not enough data | 

#### Analytics

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Trends** | 8.3 (587 reviews) | Not enough data | 
| **Performance Tracking** | 8.6 (647 reviews) | Not enough data | 
| **Email Tracking** | 8.9 (767 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (41 reviews) | Not enough data | 
| **Decision Making** | 6.7 (41 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 920 |
| **Superhuman Mail** | 8.1/10 | 603 |

#### Inbox Tools

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | 9.3 (813 reviews) | Feature Not Available | 
| **Filters** | 8.9 (818 reviews) | 8.7 (564 reviews) | 
| **Reminders** | 9.1 (796 reviews) | 9.5 (579 reviews) | 
| **Notifications** | 9.0 (837 reviews) | 9.0 (563 reviews) | 

#### Coordination Tools

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Calendar** | 8.5 (732 reviews) | 7.4 (567 reviews) | 
| **Contacts** | 8.7 (709 reviews) | 7.2 (534 reviews) | 
| **Task Management** | 8.7 (649 reviews) | Feature Not Available | 

#### Software Options

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Desktop Application** | 9.3 (795 reviews) | 9.4 (565 reviews) | 
| **Mobile Application** | 8.6 (726 reviews) | 8.4 (561 reviews) | 

#### Email Client - Agentic AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (25 reviews) | 6.5 (44 reviews) | 
| **Cross-system Integration** | 7.3 (25 reviews) | 6.5 (41 reviews) | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 619 |
| **Superhuman Mail** | N/A | N/A |

#### Conversational Platform

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Personalization** | 8.8 (491 reviews) | Not enough data | 
| **Omnichannel** | 8.8 (384 reviews) | Not enough data | 
| **Contextual Engagement** | 8.7 (385 reviews) | Not enough data | 
| **Proactive Engagement** | 8.8 (343 reviews) | Not enough data | 

#### Support Automation

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Intelligent Routing** | 8.7 (413 reviews) | Not enough data | 
| **Seamless Escalation** | 8.9 (415 reviews) | Not enough data | 
| **Transcripts** | 8.7 (378 reviews) | Not enough data | 
| **Self-Serve Support** | 8.6 (327 reviews) | Not enough data | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 8.1 (108 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (108 reviews) | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.1/10 | 263 |
| **Superhuman Mail** | 8.0/10 | 777 |

#### Sorting &amp; Filtering

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Attachment Search** | 8.3 (235 reviews) | 8.5 (671 reviews) | 
| **Tags** | 9.1 (240 reviews) | 8.1 (655 reviews) | 
| **AI Sorting** | 7.6 (225 reviews) | 8.3 (655 reviews) | 
| **Predefined Rules** | 8.4 (230 reviews) | 8.4 (644 reviews) | 

#### Integrations

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Microsoft Outlook Integration** | 8.0 (221 reviews) | 7.4 (490 reviews) | 
| **Gmail Integration** | 8.5 (230 reviews) | 9.4 (683 reviews) | 
| **Apple Calendar Integration** | 7.4 (208 reviews) | 7.3 (503 reviews) | 

#### Time Management

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Unified Inbox** | 9.0 (232 reviews) | Feature Not Available | 
| **Email Automation** | 8.7 (225 reviews) | 8.7 (628 reviews) | 
| **Snooze** | 9.3 (241 reviews) | 9.4 (691 reviews) | 

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.7 (138 reviews) | 8.1 (484 reviews) | 
| **AI Text-to-Speech** | 7.2 (129 reviews) | 6.8 (391 reviews) | 
| **AI Text Summarization** | 7.9 (137 reviews) | 8.1 (449 reviews) | 

#### Agentic AI - Email Management

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (34 reviews) | 6.4 (85 reviews) | 
| **Cross-system Integration** | 7.2 (34 reviews) | 6.4 (84 reviews) | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Superhuman Mail** | 7.2/10 | 569 |

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (519 reviews) | 
| **AI Text Summarization** | Not enough data | 8.2 (503 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.6 (441 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.2 (47 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (46 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.7/10 | 555 |
| **Superhuman Mail** | N/A | N/A |

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 8.3 (35 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (35 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.8 (33 reviews) | Not enough data | 

#### Communication

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Pop-up Chat** | 8.7 (219 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 9.0 (269 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.9 (208 reviews) | Not enough data | 
| **In-App Messaging** | 8.9 (231 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.8 (151 reviews) | Not enough data | 

####  Internal Use

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Customization ** | 8.4 (289 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 9.2 (283 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 8.8 (194 reviews) | Not enough data | 
| **Knowledge Base** | 8.8 (220 reviews) | Not enough data | 
| **Team Inbox ** | 9.5 (290 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.8 (222 reviews) ✓ Verified | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.6/10 | 59 |
| **Superhuman Mail** | N/A | N/A |

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Summarization** | 7.7 (30 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Knowledge Base** | 8.3 (55 reviews) | Not enough data | 
| **Searchable Articles** | 8.5 (53 reviews) | Not enough data | 
| **Community Forums** | 8.0 (53 reviews) | Not enough data | 
| **Mobile Optimization** | 8.2 (51 reviews) | Not enough data | 
| **Personalization** | 8.4 (50 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Branding** | 8.0 (50 reviews) | Not enough data | 
| **Automation** | 8.4 (50 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.0 (50 reviews) | Not enough data | 
| **Integrations** | 8.1 (48 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 9.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 9.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 9.4 (6 reviews) | Not enough data | 
| **Decision Making** | 9.4 (6 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Front** | 8.8/10 | 276 |
| **Superhuman Mail** | N/A | N/A |

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (25 reviews) | Not enough data | 

#### Process

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Mentions** | 9.1 (197 reviews) | Not enough data | 
| **Tickets** | 8.8 (160 reviews) | Not enough data | 
| **Macros** | 8.8 (172 reviews) | Not enough data | 

#### Channels

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Email** | 9.5 (242 reviews) | Not enough data | 
| **Social** | 9.1 (193 reviews) | Not enough data | 
| **Live Chat** | 8.8 (185 reviews) | Not enough data | 
| **Phone** | 8.4 (135 reviews) | Not enough data | 
| **Text** | 9.1 (159 reviews) | Not enough data | 

#### Insight

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Surveys** | 8.9 (140 reviews) | Not enough data | 
| **Reporting** | 8.7 (160 reviews) | Not enough data | 
| **Visitor Activity** | 8.8 (138 reviews) | Not enough data | 
| **Help Desk** | 9.0 (156 reviews) | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Front** | 7.1/10 | 31 |
| **Superhuman Mail** | N/A | N/A |

#### Generative AI

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **AI Text Generation** | 7.5 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (30 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Superhuman Mail** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Front** | N/A | N/A |
| **Superhuman Mail** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Front | Superhuman Mail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Email Client Software](https://www.g2.com/categories/email-client), [Email Management Software](https://www.g2.com/categories/email-management)

**Unique to Front (10):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to Superhuman Mail (2):** [Email Software](https://www.g2.com/categories/email), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Front | Superhuman Mail | 
|---|---|---|
| **Small-Business** | 49.0% | 78.6% | 
| **Mid-Market** | 41.5% | 18.0% | 
| **Enterprise** | 9.5% | 3.5% | 

### By Industry

#### Front

- **Logistics and Supply Chain:** 10.1%
- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.5%
- **Transportation/Trucking/Railroad:** 5.5%
- **Financial Services:** 4.6%
- **Marketing and Advertising:** 4.5%
- **Real Estate:** 4.0%
- **Accounting:** 3.9%
- **Consumer Services:** 3.3%
- **Construction:** 2.7%
- **Other:** 45.9%

#### Superhuman Mail

- **Computer Software:** 18.8%
- **Information Technology and Services:** 10.9%
- **Marketing and Advertising:** 7.6%
- **Consulting:** 5.9%
- **Financial Services:** 4.2%
- **Venture Capital &amp; Private Equity:** 3.5%
- **Higher Education:** 2.2%
- **Real Estate:** 2.1%
- **Accounting:** 1.8%
- **Education Management:** 1.7%
- **Other:** 41.2%

---
## Alternatives

### Alternatives to Front

- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3744 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7591 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [Helpwise](https://www.g2.com/products/helpwise/reviews) — 4.6/5 stars (181 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2912 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (823 reviews)

### Alternatives to Superhuman Mail

- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3470 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (262 reviews)
- [Missive](https://www.g2.com/products/missive/reviews) — 4.7/5 stars (823 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.9/5 stars (189 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (561 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (713 reviews)
- [Thunderbird](https://www.g2.com/products/thunderbird/reviews) — 4.3/5 stars (339 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47971 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5817 reviews)

---
## Top Discussions

### Front

- Title: [What is Front used for?](https://www.g2.com/discussions/what-is-front-used-for) — 2 comments
  > **Top comment:** "Workplace emailing"
- Title: [What is Happening on the Forum?](https://www.g2.com/discussions/what-is-happening-on-the-forum) — 1 comment, 1 upvote
  > **Top comment:** "After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000.  I needed the profit..."
- Title: [Are there any &quot;Front hacks&quot; that are lesser known but extremely helpful?](https://www.g2.com/discussions/are-there-any-front-hacks-that-are-lesser-known-but-extremely-helpful) — 1 comment, 1 upvote
  > **Top comment:** "Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window..."
- Title: [Can we get a recall feature?](https://www.g2.com/discussions/can-we-get-a-recall-feature) — 1 comment, 1 upvote
  > **Top comment:** "Please everyone should be careful and stop being fooled by all these brokers and account managers, they scammed me over $230k of my investment capital, they..."
- Title: [Can you integrate front with Grammarly?](https://www.g2.com/discussions/can-you-integrate-front-with-grammarly) — 1 comment, 1 upvote
  > **Top comment:** "Yes absolutely "

### Superhuman Mail

- Title: [How is superhuman better than Gmail?](https://www.g2.com/discussions/how-is-superhuman-better-than-gmail) — 2 comments
  > **Top comment:** "At first, you won&#39;t see why it&#39;s worth the bother to learn SuperHuman.  Once you learn it, you will not want to go back.  In short, it&#39;s faster and easier to..."
- Title: [Any tips to protect my privacy when using Superhuman?](https://www.g2.com/discussions/32900-any-tips-to-protect-my-privacy-when-using-superhuman) — 2 comments, 1 upvote
  > **Top comment:** "Hey, Sarit!

Fortunately, Superhuman leverages Gmail&#39;s or Outlook&#39;s powerful privacy protection for your accounts 🙌

I&#39;m curious to learn more if there..."
- Title: [Does superhuman read my emails?](https://www.g2.com/discussions/does-superhuman-read-my-emails) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Pia from Superhuman here 👋🏻  We do not read your emails unless you explicitly give us consent when submitting feedback or sharing conversation..."
- Title: [Does superhuman work with Microsoft?](https://www.g2.com/discussions/does-superhuman-work-with-microsoft) — 1 comment
  > **Top comment:** "Hi there, Alana from Superhuman here 👋 Happy to share that we launched Superhuman for Outlook earlier this year!..."
- Title: [can we add a windows app?](https://www.g2.com/discussions/can-we-add-a-windows-app) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Mony! 

You can download our Windows app from superhuman.com/download

Does that help? 🙂"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/front-vs-superhuman-mail)

