Compare Front and Superhuman Mail 
At a Glance
Market Segments
Small-Business (49.3% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
$25.00 1 user/month
$30.00 1 seat Per Month
Front
Star Rating
(2,432)4.7 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSuperhuman Mail
Star Rating
(1,189)4.7 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 seat Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Front and Superhuman Mail excel in user satisfaction, each boasting a solid star rating of 4.7. However, Superhuman Mail edges out slightly in overall performance with a higher G2 Score, indicating a stronger market presence and user approval.
- Users say that Front's AI tools and summary options significantly enhance productivity, with many praising the new interface and analytics features. In contrast, Superhuman Mail users appreciate its minimal UI and keyboard shortcuts, which streamline the email experience, making it feel more focused and efficient.
- Reviewers mention that Front is particularly effective for teams, especially in sales environments, where it helps keep communications organized across various departments. Superhuman Mail, while also effective, is noted for its unique approach to email management, which some users found initially uncomfortable but ultimately rewarding.
- According to verified reviews, Superhuman Mail offers outstanding support, with users highlighting the fast client and responsive assistance. Front also receives positive feedback for its support, but Superhuman's dedicated service seems to resonate more with its users.
- Users report that Front has a slightly lower entry-level price compared to Superhuman Mail, making it a more accessible option for small businesses. However, Superhuman Mail's higher percentage of small-business reviews suggests it may be better tailored to that market segment.
- Reviewers highlight that both products have strong integration capabilities, but Superhuman Mail's Gmail integration is particularly praised, allowing for seamless email management. Front, on the other hand, is recognized for its desktop application, which users find highly functional and user-friendly.
Pricing
Entry-Level Pricing
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Superhuman Mail
Starter
$30.00
1 seat Per Month
for individuals and teams that want to save time and get more done
- Email Productivity
- Superhuman AI
- Team Collaboration
Free Trial
Front
Free Trial is available
Superhuman Mail
No trial information availableRatings
Meets Requirements
9.1
1,912
9.2
1,040
Ease of Use
9.1
1,928
9.2
1,069
Ease of Setup
8.8
712
9.3
565
Ease of Admin
8.9
476
9.3
151
Quality of Support
9.1
1,644
9.6
901
Has the product been a good partner in doing business?
9.2
462
9.4
150
Product Direction (% positive)
9.3
1,799
9.7
1,058
Features by Category
Ticket and Case Management
8.8
267
|
Verified
Not enough data
8.9
266
|
Verified
Not enough data
8.9
289
|
Verified
Not enough data
8.8
283
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
308
Not enough data
9.2
287
|
Verified
Not enough data
8.7
260
|
Verified
Not enough data
Generative AI
7.8
63
Not enough data
8.2
63
Not enough data
Agentic AI - Help Desk
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Not enough data
Communication Channels
8.7
233
|
Verified
Not enough data
9.2
280
|
Verified
Not enough data
8.7
234
|
Verified
Not enough data
8.3
210
|
Verified
Not enough data
7.8
131
Not enough data
Platform
8.3
217
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
8.3
236
|
Verified
Not enough data
Grammar
Not enough data
8.8
74
Not enough data
8.2
75
Not enough data
8.5
75
Formatting
Not enough data
5.7
66
Not enough data
6.8
68
Not enough data
5.4
64
Content
Not enough data
6.3
68
Not enough data
8.1
69
Not enough data
5.9
66
Product Type
Not enough data
8.8
72
Not enough data
5.5
64
Generative AI
Not enough data
9.1
70
Not enough data
9.1
69
Channels
8.9
630
Not enough data
8.6
528
Not enough data
7.9
476
Not enough data
Design
8.8
651
Not enough data
8.2
533
Not enough data
8.8
748
Not enough data
8.8
711
Not enough data
8.7
564
Not enough data
Generative AI
7.8
191
Not enough data
8.0
191
Not enough data
Usability
8.8
66
Not enough data
8.8
64
Not enough data
8.9
67
Not enough data
Reporting
8.2
63
Not enough data
7.6
59
Not enough data
8.1
63
Not enough data
Generative AI
7.7
37
Not enough data
7.8
38
Not enough data
Inbox Tools
9.3
812
Feature Not Available
8.9
817
8.7
564
9.1
795
9.5
576
9.0
836
9.0
563
Coordination Tools
8.5
730
7.4
566
8.7
709
7.2
534
8.7
648
Feature Not Available
Software Options
9.3
795
9.4
565
8.6
726
8.4
561
Email Client - Agentic AI
6.7
25
6.5
44
7.3
25
6.5
41
Conversational Platform
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Not enough data
Support Automation
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Not enough data
Generative AI
8.1
108
Not enough data
8.2
108
Not enough data
Sorting & Filtering
8.3
235
8.5
670
9.1
238
8.1
655
7.6
224
8.3
652
8.4
230
8.4
644
Integrations
8.0
220
7.4
489
8.5
230
9.4
682
7.4
208
7.3
502
Time Management
9.0
231
Feature Not Available
8.7
224
8.7
627
9.3
240
9.4
684
Generative AI
7.7
138
8.1
470
7.2
129
6.8
391
7.9
136
8.1
448
Agentic AI - Email Management
6.6
34
6.3
83
7.2
34
6.3
83
Generative AI
Not enough data
8.0
518
Not enough data
8.2
503
Not enough data
6.6
441
Not enough data
6.2
47
Not enough data
6.9
47
Not enough data
7.0
46
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Not enough data
Communication
8.7
218
|
Verified
Not enough data
9.0
267
|
Verified
Not enough data
8.9
208
Not enough data
8.9
231
|
Verified
Not enough data
8.8
150
Not enough data
Internal Use
8.4
287
|
Verified
Not enough data
9.2
283
|
Verified
Not enough data
8.8
194
Not enough data
8.8
220
Not enough data
9.5
288
|
Verified
Not enough data
8.8
221
|
Verified
Not enough data
Generative AI
7.7
30
Not enough data
Self-Service Experience
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Not enough data
Self-Service Platform
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Not enough data
Agentic AI - Customer Self-Service
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Generative AI
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Not enough data
Process
9.1(won by default)
196
Not enough data
8.8(won by default)
160
Not enough data
8.8(won by default)
172
Not enough data
Channels
9.5(won by default)
241
Not enough data
9.1(won by default)
192
Not enough data
8.8(won by default)
183
Not enough data
8.4(won by default)
133
Not enough data
9.1(won by default)
158
Not enough data
Insight
8.9(won by default)
140
Not enough data
8.7(won by default)
160
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
155
Not enough data
Generative AI
7.5
29
Not enough data
7.6
30
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Front and Superhuman Mail are categorized as Email Client and Email Management
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Superhuman Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.3%
Computer Software
19.0%
Information Technology and Services
11.0%
Marketing and Advertising
7.6%
Consulting
6.0%
Financial Services
4.3%
Other
52.0%
Discussions
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
Any tips to protect my privacy when using Superhuman?
2 Comments
CN
Hey, Sarit!
Fortunately, Superhuman leverages Gmail's or Outlook's powerful privacy protection for your accounts 🙌
I'm curious to learn more if there...Read more
How is superhuman better than Gmail?
2 Comments
AG
At first, you won't see why it's worth the bother to learn SuperHuman. Once you learn it, you will not want to go back. In short, it's faster and easier to...Read more
Do you use Superhuman for your entire organization?
1 Comment
CN
Hey, Taro!
We have tons of folks using Superhuman for their entire company. If you have any questions about getting started, our Sales team would love to...Read more
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