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Compare Fireflies.ai and Riverside 
Featured Products
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (87.2% of reviews)
Entry-Level Pricing
Free
Free 1 Users Per Month
Fireflies.ai
Star Rating
(732)4.8 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansRiverside
Star Rating
(1,594)4.8 out of 5
Market Segments
Small-Business (87.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Users Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Fireflies.ai and Riverside excel in user satisfaction, each boasting a solid star rating of 4.8. However, Fireflies.ai has a slight edge in overall G2 Score, indicating a more favorable perception among users.
- Users say that Fireflies.ai is particularly effective for capturing meeting notes and action items, with features like Daily and Weekly Digests that help streamline follow-ups. This user-friendly approach is highlighted by feedback on its seamless integration with platforms like Google Meets and Zoom.
- Reviewers mention that Riverside stands out for its high-quality audio and video capabilities, making it feel like a professional studio experience. Users appreciate the clean, intuitive layout that enhances their workflow, which is crucial for those needing reliable recording solutions.
- According to verified reviews, Riverside has a stronger presence in the small business market, with 86.7% of its reviews coming from this segment. This suggests that it may be particularly well-suited for smaller teams looking for robust recording features.
- Users highlight that while Fireflies.ai offers excellent ease of use and setup, Riverside slightly outperforms it in these areas, making it a better choice for those who prioritize quick onboarding and minimal configuration challenges.
- G2 reviewers note that Riverside's customer support is highly praised, with users reporting great service when issues arise. In contrast, while Fireflies.ai has a solid support rating, it doesn't quite match the level of responsiveness that Riverside users have experienced.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Riverside
Free
Free
1 Users Per Month
- Unlimited recording & editing
- Separate tracks for the first 2 hours of recording*
- Up to 720p recording
Free Trial
Fireflies.ai
Free Trial is available
Riverside
Free Trial is available
Ratings
Meets Requirements
9.1
675
9.4
1,462
Ease of Use
9.3
691
9.4
1,507
Ease of Setup
9.4
493
9.6
985
Ease of Admin
9.0
277
9.5
284
Quality of Support
8.8
416
9.4
1,256
Has the product been a good partner in doing business?
9.1
262
9.5
272
Product Direction (% positive)
9.6
683
9.8
1,491
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
9.1
79
Not enough data
8.8
74
Not enough data
9.6
83
Attendee Tools
Not enough data
8.3
69
Not enough data
8.3
70
Not enough data
Feature Not Available
Post-Event Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
8.4
72
Not enough data
8.6
68
Agentic AI - Webinar
Not enough data
8.5
43
Not enough data
8.1
43
Not enough data
8.1
42
Not enough data
8.3
44
Not enough data
8.4
42
Call Analytics
9.2
258
Not enough data
8.5
241
Not enough data
8.7
246
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
7.7
215
Not enough data
8.9
248
Not enough data
8.6
242
Not enough data
Generative AI
8.9
153
Not enough data
Agentic AI - Conversation Intelligence
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Software Options
Not enough data
9.2
113
Not enough data
9.2
113
Not enough data
9.0
110
Not enough data
8.8
104
Audience Tools
Not enough data
Feature Not Available
Not enough data
8.9
109
Not enough data
8.8
100
Streamer Tools
Not enough data
9.5
110
Not enough data
9.3
103
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Live Stream
Not enough data
8.6
53
Not enough data
8.4
51
Platform Basics
Not enough data
9.1
574
Not enough data
9.5
690
Not enough data
Feature Not Available
Platform Content
Not enough data
8.5
466
Not enough data
Feature Not Available
Not enough data
9.2
608
Platform Additional Functionality
Not enough data
8.7
523
Not enough data
8.4
455
Agentic AI - Screen and Video Capture
Not enough data
8.5
151
Voice
8.6
462
Feature Not Available
8.6
481
9.0
304
Transcription
8.4
478
9.3
307
9.0
456
9.1
299
8.2
423
9.1
295
8.0
413
Feature Not Available
Editing
8.6
428
8.6
293
8.4
433
8.3
281
8.4
430
8.7
293
7.8
413
7.7
254
Integration
8.4
405
8.5
254
7.9
375
7.9
237
8.8
413
9.0
276
8.2
394
Feature Not Available
8.6
409
8.5
252
Agentic AI - Transcription
Not enough data
8.3
88
Not enough data
8.3
85
Not enough data
8.2
86
Platform Features
Not enough data
9.4
106
Not enough data
8.4
101
Not enough data
8.9
96
Not enough data
8.6
93
Not enough data
9.1
99
Not enough data
Feature Not Available
Organization
Not enough data
8.7
99
Not enough data
8.7
96
Not enough data
9.0
98
Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
99
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Editing
Not enough data
9.0
457
Not enough data
9.2
468
Not enough data
8.5
423
Not enough data
8.2
408
Not enough data
8.6
429
Not enough data
9.1
473
Not enough data
9.1
450
Platform
Not enough data
8.9
444
Not enough data
9.0
431
Not enough data
8.4
414
Generative AI
Not enough data
8.2
314
Not enough data
8.0
325
Agentic AI - Video Editing
Not enough data
8.6
197
Not enough data
8.2
192
Not enough data
8.5
195
Not enough data
8.6
194
Planning
Not enough data
Feature Not Available
Publishing
Not enough data
8.6
659
Social Media
Not enough data
Feature Not Available
Planning
Not enough data
Feature Not Available
Generative AI
Not enough data
8.3
512
Not enough data
8.2
487
Not enough data
8.3
485
Not enough data
7.3
459
Not enough data
7.4
459
Agentic AI - Content Creation
Not enough data
8.0
189
Not enough data
7.6
186
Not enough data
7.9
186
Not enough data
7.7
184
Not enough data
7.9
188
Not enough data
7.8
185
Not enough data
7.7
188
Meeting Prep - AI Meeting Assistants
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Not enough data
Meeting Automation - AI Meeting Assistants
9.3
455
Not enough data
8.8
444
Not enough data
8.8
438
Not enough data
Meeting Insights - AI Meeting Assistants
8.3
426
Not enough data
8.2
421
Not enough data
9.0
448
Not enough data
Accessibility - AI Meeting Assistants
7.9
406
Not enough data
8.5
421
Not enough data
8.2
396
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
59
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
8.8
55
Not enough data
Feedback
8.9
58
Not enough data
8.4
52
Not enough data
8.2
51
Not enough data
7.8
50
Not enough data
8.4
51
Not enough data
7.9
48
Not enough data
7.7
47
Not enough data
Generative AI
9.0
32
Not enough data
Action Item Detection - AI Note-taking Software
8.0
5
Not enough data
9.3
7
Not enough data
Automatic Transcription - AI Note-taking Software
9.3
7
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.1
7
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
6
Not enough data
Searchable Note Archives - AI Note-taking Software
7.8
6
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Riverside are categorized as Transcription
Unique Categories
Fireflies.ai is categorized as AI Note-Taking Software, Conversation Intelligence, Sales Coaching, and AI Meeting Assistants
Riverside is categorized as Audio Editing, Video Editing, Webinar, Screen and Video Capture, Content Creation, Live Stream, and Video Communications
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riverside
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
15.0%
Marketing and Advertising
14.0%
Computer Software
10.8%
Information Technology and Services
9.1%
Management Consulting
3.6%
Other
47.5%
Entertainment
9.1%
Media Production
8.9%
Marketing and Advertising
8.6%
Broadcast Media
6.9%
Computer Software
5.6%
Other
60.9%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
What is Riverside FM?
2 Comments
F
One of the best options if you need to do a Video Podcast.
You can invite guests, record the video and audio, edit and download the result as video(with...Read more
How does Riverside FM work?
1 Comment
JC
Think of ZOOM, but better, with better audio and video quality, its one of the best tools to not only create Podcast, Videocast, but also video SOPs.Read more
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