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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
Free
$7.95 Per Month
Fathom
Star Rating
(6,330)5.0 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansFathom vs SmartDraw
When assessing the two solutions, reviewers found Fathom easier to use, set up, and administer. Reviewers also preferred doing business with Fathom overall.
- Reviewers felt that Fathom meets the needs of their business better than SmartDraw.
- When comparing quality of ongoing product support, reviewers felt that Fathom is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Fathom over SmartDraw.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Fathom
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
9.6
5,879
8.8
254
Ease of Use
9.7
6,006
8.7
259
Ease of Setup
9.6
4,663
9.4
129
Ease of Admin
9.6
1,835
9.4
92
Quality of Support
9.7
4,459
9.1
216
Has the product been a good partner in doing business?
9.7
1,770
9.5
87
Product Direction (% positive)
9.8
5,909
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
669
Not enough data
8.9
662
Not enough data
Performance Analysis
8.5
191
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
121
Not enough data
9.5
627
Not enough data
Agentic AI - AI Sales Assistant
9.0
57
Not enough data
Feature Not Available
Not enough data
9.0
55
Not enough data
Feature Not Available
Not enough data
9.2
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Call Analytics
9.7
2000
Not enough data
9.1
1766
Not enough data
9.3
1836
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1881
Not enough data
9.3
1871
Not enough data
Generative AI
9.5
1560
Not enough data
Agentic AI - Conversation Intelligence
9.0
486
Not enough data
9.0
483
Not enough data
8.9
482
Not enough data
9.1
474
Not enough data
9.1
483
Not enough data
8.9
468
Not enough data
8.8
460
Not enough data
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2527
Not enough data
9.0
2739
Not enough data
Transcription
9.1
2709
Not enough data
9.4
2563
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2379
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2232
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2469
Not enough data
Agentic AI - Transcription
9.1
319
Not enough data
9.1
312
Not enough data
9.0
308
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3180
Not enough data
9.3
3149
Not enough data
9.4
3148
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3154
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
274
Not enough data
8.8
272
Not enough data
9.0
272
Not enough data
8.8
272
Not enough data
Agentic AI - Sales Coaching
8.9
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
9.0
50
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
347
Not enough data
Feedback
9.4
335
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
313
Not enough data
Agentic AI - Note-Taking Software
9.2
322
Not enough data
Action Item Detection - AI Note-taking Software
9.5
516
Not enough data
9.6
522
Not enough data
Automatic Transcription - AI Note-taking Software
9.5
513
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
489
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
476
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
481
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
464
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
478
Not enough data
Speaker Identification - AI Note-taking Software
9.3
492
Not enough data
Categories
Categories
Shared Categories
Fathom and SmartDraw share no categories
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.4%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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