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Compare Fathom and Microsoft Teams 
Featured Products
At a Glance
Market Segments
Small-Business (78.5% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
Free
$4.80 1 User Per Month
Fathom
Star Rating
(6,368)5.0 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansMicrosoft Teams
Star Rating
(17,557)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive communication platform, integrating chat, video calls, and file sharing all in one place. Users appreciate the ease of connecting with team members, stating, "It brings all communication and collaboration together in a single platform."
- Users say Fathom stands out for its seamless meeting management, automatically recording and transcribing meetings without requiring extra effort. One user highlighted, "It automatically records, saves everything to the cloud, and provides a full transcript," making it a great choice for those who prioritize effortless meeting documentation.
- Reviewers mention that while Microsoft Teams has a solid overall G2 Score, it faces challenges in user satisfaction compared to Fathom, which boasts a perfect star rating. This suggests that users find Fathom's features more aligned with their needs, particularly in terms of ease of use and support.
- According to verified reviews, Fathom's user experience is enhanced by its ability to generate summaries and action points post-meeting, with one user stating, "It gives me amazing summary and action points post meeting!" This feature is particularly beneficial for users looking to streamline their follow-up processes.
- G2 reviewers highlight that Microsoft Teams is well-suited for larger enterprises, with a significant portion of its user base coming from this segment. However, smaller businesses may find Fathom's free entry-level pricing and tailored features more appealing, as noted by users who appreciate its accessibility.
- Users report that both platforms offer strong support, but Fathom receives higher marks for quality of support, with reviewers noting its responsiveness and helpfulness. This can be a crucial factor for teams that require reliable assistance during implementation and daily use.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Fathom
Free Trial is available
Microsoft Teams
No trial information availableRatings
Meets Requirements
9.6
5,916
8.9
13,055
Ease of Use
9.7
6,043
8.8
13,228
Ease of Setup
9.6
4,699
9.0
3,676
Ease of Admin
9.6
1,844
8.6
2,029
Quality of Support
9.7
4,491
8.6
10,504
Has the product been a good partner in doing business?
9.7
1,779
8.8
2,003
Product Direction (% positive)
9.8
5,946
8.6
12,485
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
670
Not enough data
8.9
664
Not enough data
Performance Analysis
8.4
192
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
122
Not enough data
9.5
629
Not enough data
Agentic AI - AI Sales Assistant
9.0
58
Not enough data
Feature Not Available
Not enough data
9.0
56
Not enough data
Feature Not Available
Not enough data
9.2
57
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
Not enough data
8.9
8731
Not enough data
8.7
8990
Not enough data
8.4
8365
Business Instant Messaging
Not enough data
9.0
8283
Not enough data
8.9
8220
Business Instant Messaging
Not enough data
8.8
8029
Not enough data
8.8
8255
Not enough data
8.7
7238
Generative AI - Business Instant Messaging
Not enough data
8.2
982
AI - Business Instant Messaging
Not enough data
8.0
963
Not enough data
8.3
962
Not enough data
8.0
952
Not enough data
8.0
950
Agentic AI - Business Instant Messaging
Not enough data
7.9
555
Not enough data
8.0
550
Call Analytics
9.7
2018
Not enough data
9.1
1771
Not enough data
9.3
1842
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1893
Not enough data
9.3
1877
Not enough data
Generative AI
9.5
1579
Not enough data
Agentic AI - Conversation Intelligence
9.0
491
Not enough data
9.0
488
Not enough data
8.9
487
Not enough data
9.1
479
Not enough data
9.1
488
Not enough data
8.9
472
Not enough data
8.8
464
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2531
Not enough data
9.0
2749
Not enough data
Transcription
9.1
2714
Not enough data
9.4
2566
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2382
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2236
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2473
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
314
Not enough data
9.0
310
Not enough data
Collaboration Tools
Not enough data
9.0
7809
|
Verified
Not enough data
9.1
5575
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5756
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7361
|
Verified
Not enough data
8.9
6827
|
Verified
Not enough data
8.8
7074
|
Verified
Not enough data
8.9
5540
|
Verified
Software Type
Not enough data
8.8
7136
|
Verified
Not enough data
8.7
5230
|
Verified
Not enough data
9.1
5776
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3189
Not enough data
9.3
3152
Not enough data
9.4
3154
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3156
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
276
Not enough data
8.8
275
Not enough data
9.0
274
Not enough data
8.9
274
Not enough data
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
348
Not enough data
Feedback
9.4
336
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
313
Not enough data
Agentic AI - Note-Taking Software
9.2
324
Not enough data
Action Item Detection - AI Note-taking Software
9.6
527
8.5
107
9.6
539
8.7
110
Automatic Transcription - AI Note-taking Software
9.6
531
8.6
109
Collaboration & Sharing - AI Note-taking Software
9.4
492
8.6
107
Language & Accent Support - AI Note-taking Software
9.0
480
8.1
105
Multi-Platform Integration - AI Note-taking Software
9.2
487
8.2
107
Privacy & Security Controls - AI Note-taking Software
9.2
466
8.7
104
Searchable Note Archives - AI Note-taking Software
9.4
482
8.2
100
Speaker Identification - AI Note-taking Software
9.3
497
8.5
106
Categories
Categories
Shared Categories
Fathom and Microsoft Teams are categorized as AI Note-Taking Software
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, Transcription, and AI Meeting Assistants
Microsoft Teams is categorized as Business Instant Messaging and Video Conferencing
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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