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Compare Experience.com and Infobip 
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At a Glance
Market Segments
Mid-Market (44.5% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Experience.com
Star Rating
(344)4.7 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Experience.comInfobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipExperience.com vs Infobip
When assessing the two solutions, reviewers found Experience.com easier to use, set up, and administer. Reviewers also preferred doing business with Experience.com overall.
- Reviewers felt that Experience.com meets the needs of their business better than Infobip.
- When comparing quality of ongoing product support, reviewers felt that Experience.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Experience.com over Infobip.
Pricing
Entry-Level Pricing
Experience.com
No pricing availableInfobip
No pricing availableFree Trial
Experience.com
Free Trial is available
Infobip
No trial information availableRatings
Meets Requirements
9.4
292
9.1
38
Ease of Use
9.3
313
9.0
39
Ease of Setup
9.2
259
8.8
23
Ease of Admin
9.1
38
8.9
22
Quality of Support
9.2
264
8.5
42
Has the product been a good partner in doing business?
9.2
39
8.6
23
Product Direction (% positive)
9.4
299
8.5
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.2
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
Content Discovery
9.2
19
Not enough data
9.1
19
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
19
Not enough data
Generative AI
9.2
13
Not enough data
9.2
13
Not enough data
Segmentation
Feature Not Available
Not enough data
9.0
12
Not enough data
Targeting
8.5
12
Not enough data
8.8
13
Not enough data
Triggered Content
8.7
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Not enough data
Personalized Content
8.8
11
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
9.4
20
Not enough data
9.5
17
Not enough data
9.4
17
Not enough data
9.1
16
Not enough data
Performance
9.7
17
Not enough data
9.4
18
Not enough data
Local Search Optimization
9.0
50
Not enough data
8.9
47
Not enough data
9.1
48
Not enough data
9.3
51
Not enough data
9.2
49
Not enough data
9.4
49
Not enough data
Platform Basics
9.1
36
Not enough data
8.9
38
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
9.1
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Platform Content
8.6
35
Not enough data
Platform Reporting
8.8
36
Not enough data
9.0
36
Not enough data
Functionality
Not enough data
9.3
22
Not enough data
9.2
24
Not enough data
9.3
27
Support
Not enough data
9.1
30
Not enough data
8.7
21
Not enough data
8.6
30
Analytics
9.2
126
Not enough data
9.2
127
Not enough data
9.1
124
Not enough data
8.6
118
Not enough data
Customization
8.5
117
Not enough data
8.3
112
Not enough data
8.8
113
Not enough data
8.7
109
Not enough data
Generative AI
9.0
103
Not enough data
8.8
107
Not enough data
Agentic AI - Experience Management
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collection
8.8
80
Not enough data
8.9
78
Not enough data
8.8
83
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
Agentic AI - Review Management
9.4
8
Not enough data
9.4
8
Not enough data
Moderation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Use Cases
8.4
72
Not enough data
8.4
74
Not enough data
8.8
78
Not enough data
Administration
8.1
72
Not enough data
8.4
73
Not enough data
8.7
71
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Display Options
9.0
73
Not enough data
8.9
79
Not enough data
8.6
70
Not enough data
8.8
70
Not enough data
Generative AI
9.0
64
Not enough data
Survey Management
9.1
58
Not enough data
9.0
56
Not enough data
9.0
54
Not enough data
9.1
57
Not enough data
Survey Customization
8.9
52
Not enough data
9.1
55
Not enough data
8.9
54
Not enough data
8.5
48
Not enough data
Survey Insights
9.0
57
Not enough data
9.0
50
Not enough data
8.9
51
Not enough data
9.1
52
Not enough data
Agentic AI - Survey
9.3
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
9.3
132
Not enough data
9.1
125
Not enough data
9.2
130
Not enough data
Reporting
8.1
112
Not enough data
8.8
120
Not enough data
9.3
127
Not enough data
Media Monitoring
8.9
119
Not enough data
8.9
122
Not enough data
Feature Not Available
Not enough data
In-House Management
8.9
113
Not enough data
8.6
108
Not enough data
Generative AI
9.1
82
Not enough data
Agentic AI - Online Reputation Management
9.5
24
Not enough data
9.4
24
Not enough data
9.5
24
Not enough data
9.5
24
Not enough data
9.4
24
Not enough data
9.4
24
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Experience.com and Infobip share no categories
Unique Categories
Experience.com is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Personalization Engines, Local Listing Management, Local SEO, Online Reputation Management, Review Management, Survey, and Insight Engines
Infobip is categorized as Chatbots, WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
Reviews
Reviewers' Company Size
Experience.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.3%
Real Estate
25.6%
Banking
18.4%
Insurance
1.5%
Marketing and Advertising
0.9%
Other
3.3%
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Discussions
What is Experience.com used for?
1 Comment
Official Response from Experience.com
Experience Management SoftwareRead more
Experience.com has no more discussions with answers
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
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