Infobip is not the only option for Communication Platform as a Service (cPaaS) Platforms. Explore other competing options and alternatives. Communication Platform as a Service (cPaaS) Platforms is a widely used technology, and many people are seeking simple, productive software solutions with community support. Other important factors to consider when researching alternatives to Infobip include price and communication. The best overall Infobip alternative is Plivo. Other similar apps like Infobip are Twilio, Vonage Communications APIs, Bird, and Wati. Infobip alternatives can be found in Communication Platform as a Service (cPaaS) Platforms but may also be in AI Agents For Business Operations or Help Desk Software.
Global SMS & Voice calls for businesses of all sizes
Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.
Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.
Sinch is a cloud communications provider that helps businesses engage customers through SMS, WhatsApp, Email, Voice, and Verification. With powerful APIs and AI-driven tools, Sinch delivers secure, reliable, and scalable customer interactions on every channel.
Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs for voice, SMS, and more, and tools to manage your communications stack intelligently. We are open where you need it most, with optionality and control. When combined with our global network, which is directly connected where it matters most, you get unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.
Telnyx delivers voice, messaging and IP services for applications and next-generation communications companies.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.