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Compare EchoInk and Guru 
Featured Products
At a Glance
Market Segments
Enterprise (78.0% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $25.00 1 Seat Per Month
EchoInk
Star Rating
(63)4.4 out of 5
Market Segments
Enterprise (78.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EchoInkGuru
Star Rating
(2,364)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in user satisfaction, boasting a high overall rating of 4.7. Users appreciate its chat feature and the responsive nature of the system, which provides precise answers to customer inquiries, enhancing their support capabilities.
- Users say that Guru's implementation process is straightforward and efficient, with many highlighting the intuitive onboarding wizard that allows for quick setup. This ease of use is a significant advantage for teams looking to get started without extensive training.
- Reviewers mention that while EchoInk has a solid rating of 4.4, it faces challenges in user engagement, as evidenced by its lower number of recent reviews. However, users do appreciate its clean formats and user-friendly design tools, which make content creation accessible even for those with limited design experience.
- According to verified reviews, Guru's integration capabilities are a standout feature, with users noting that it operates seamlessly within their browser as an extension, creating a native ecosystem that enhances daily usability.
- Users highlight that while EchoInk offers a robust set of design features, it may not match the overall support experience provided by Guru, which has received praise for its quality customer support and proactive assistance in resolving issues.
- G2 reviewers indicate that Guru's strong market presence and extensive user base contribute to its reliability, with over 2,200 reviews compared to EchoInk's 59. This larger pool of feedback provides a more comprehensive view of user experiences and satisfaction levels.
Pricing
Entry-Level Pricing
EchoInk
No pricing availableGuru
Team
Starting at $25.00
1 Seat Per Month
Predictable, seat-based pricing for teams getting started with Guru’s AI Source of Truth.
- AI-powered enterprise search
- Verified knowledge base
- AI chat & research
Free Trial
EchoInk
No trial information availableGuru
Free Trial is available
Ratings
Meets Requirements
8.7
47
9.2
1,940
Ease of Use
8.6
47
9.3
1,962
Ease of Setup
8.4
38
9.3
978
Ease of Admin
8.0
36
9.0
475
Quality of Support
9.1
44
9.3
1,538
Has the product been a good partner in doing business?
8.9
35
9.4
428
Product Direction (% positive)
8.5
46
9.2
1,837
Features by Category
Content Management
Not enough data
9.4
119
Not enough data
9.3
117
Not enough data
9.4
117
Content Discovery
Not enough data
9.4
122
Not enough data
9.3
119
Not enough data
9.3
117
Not enough data
9.0
109
Not enough data
9.4
109
Not enough data
9.2
108
Generative AI
Not enough data
9.4
77
Not enough data
9.3
79
Administration
Not enough data
9.2
683
Not enough data
9.2
676
Not enough data
9.1
673
Knowledge Management
Not enough data
9.6
804
Not enough data
9.3
741
Not enough data
9.2
702
Compliance
Not enough data
9.2
697
Not enough data
9.2
665
Not enough data
9.2
654
Not enough data
9.1
633
Customer Support
Not enough data
9.2
773
Not enough data
9.2
730
Not enough data
9.0
649
Data Security
Not enough data
9.2
637
Not enough data
9.2
631
Not enough data
9.3
658
Not enough data
9.1
637
Administration
Not enough data
9.2
683
Not enough data
9.3
709
Not enough data
9.4
778
Generative AI
Not enough data
9.1
493
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
9.0
694
Not enough data
9.1
644
Not enough data
9.1
694
Not enough data
8.8
589
Not enough data
8.9
557
Not enough data
9.1
566
Knowledge Dissemination
Not enough data
8.9
671
Not enough data
9.1
673
Not enough data
9.5
755
Not enough data
9.1
722
Not enough data
9.1
594
Not enough data
9.2
591
Not enough data
9.3
590
Not enough data
9.0
560
Not enough data
9.2
575
Agentic AI - Knowledge Base
Not enough data
8.7
105
Not enough data
9.1
109
Not enough data
8.9
106
Compatibility
Not enough data
9.3
107
Not enough data
8.9
103
Not enough data
9.0
101
Agentic AI - Enterprise Search Software
Not enough data
8.9
58
Not enough data
8.9
51
Not enough data
9.0
56
Not enough data
8.9
50
Not enough data
9.0
58
Not enough data
8.7
51
Search Queries
Not enough data
9.2
101
Not enough data
9.4
105
Not enough data
9.2
99
Not enough data
9.2
95
Not enough data
9.3
110
AI powered search - Enterprise Search Software
Not enough data
8.6
49
Not enough data
8.8
40
Not enough data
9.4
46
Functionality
Not enough data
9.0
106
Not enough data
9.4
106
Not enough data
9.1
107
Compatibility - Enterprise Search Software
Not enough data
8.9
38
Not enough data
9.5
39
Not enough data
8.7
38
Functionality - Enterprise Search Software
Not enough data
9.0
39
Not enough data
9.5
40
Not enough data
9.2
41
Search Queries - Enterprise Search Software
Not enough data
9.1
39
Not enough data
9.2
40
Not enough data
8.8
40
Not enough data
9.5
38
Responses
Not enough data
8.7
65
Not enough data
8.8
73
Not enough data
9.1
78
Automation - AI Agents
Not enough data
8.8
62
Not enough data
8.4
71
Not enough data
8.5
74
Not enough data
8.9
65
Not enough data
9.0
62
Platform
Not enough data
8.8
67
Not enough data
9.0
72
Not enough data
8.7
72
Autonomy - AI Agents
Not enough data
9.0
68
Not enough data
9.0
71
Not enough data
8.9
74
Not enough data
9.1
65
Generative AI
Not enough data
9.1
76
Not enough data
9.0
73
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Learning Content - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ethics - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Certifications - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
10.0
8
Not enough data
9.5
7
Not enough data
9.2
6
Functionality - AI Agent Builders
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
10.0
5
Not enough data
9.0
8
Data and Analytics - AI Agent Builders
Not enough data
9.3
5
Not enough data
10.0
8
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
9.0
7
Not enough data
10.0
5
Not enough data
9.5
7
Not enough data
9.0
7
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EchoInk and Guru are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
EchoInk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.9%
Restaurants
16.9%
Insurance
10.2%
Hospital & Health Care
6.8%
Food & Beverages
6.8%
Other
42.4%
Computer Software
14.6%
Information Technology and Services
11.5%
Consumer Services
8.6%
Internet
6.3%
Financial Services
6.0%
Other
52.9%
Discussions
Is inkling an LMS?
1 Comment
Official Response from EchoInk
Inkling plugs seamlessly into your learning and operational tech stack and is the perfect Plus One system for your LMS, LXP, operational, and communications...Read more
EchoInk has no more discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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