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Compare Dynamics 365 Customer Voice and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (35.3% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
No pricing available
$19.00
Dynamics 365 Customer Voice
Star Rating
(17)4.5 out of 5
Market Segments
Small-Business (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Customer VoiceSurveySparrow
Star Rating
(2,032)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansDynamics 365 Customer Voice vs SurveySparrow
When assessing the two solutions, reviewers found SurveySparrow easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Dynamics 365 Customer Voice.
- Dynamics 365 Customer Voice and SurveySparrow both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that SurveySparrow is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SurveySparrow over Dynamics 365 Customer Voice.
Pricing
Entry-Level Pricing
Dynamics 365 Customer Voice
No pricing availableSurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Dynamics 365 Customer Voice
No trial information availableSurveySparrow
Free Trial is available
Ratings
Meets Requirements
8.7
15
8.7
1,380
Ease of Use
8.8
15
9.0
1,389
Ease of Setup
9.0
10
8.9
884
Ease of Admin
8.8
10
8.9
856
Quality of Support
8.7
14
8.8
1,197
Has the product been a good partner in doing business?
8.5
9
8.9
792
Product Direction (% positive)
8.1
12
8.5
1,230
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.9
8
8.8
41
8.2
11
9.0
35
7.7
11
8.8
30
7.8
10
Feature Not Available
Customization
8.3
9
8.2
30
8.1
8
8.2
32
7.6
7
8.1
30
7.7
8
Feature Not Available
Generative AI
Not enough data
7.8
23
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
173
Not enough data
8.2
210
Not enough data
8.3
246
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
179
Feedback Sources
Not enough data
8.5
195
Not enough data
9.1
288
Not enough data
7.9
47
Not enough data
8.4
181
Generative AI
Not enough data
7.4
51
Not enough data
Feature Not Available
Survey Management
Not enough data
8.9
609
Not enough data
8.8
616
Not enough data
8.5
561
Not enough data
8.7
566
Survey Customization
Not enough data
8.6
525
Not enough data
8.4
514
Not enough data
8.4
407
Not enough data
8.2
344
Survey Insights
Not enough data
8.4
545
Not enough data
8.2
318
Not enough data
8.6
477
Not enough data
8.5
402
Agentic AI - Survey
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
7.8
6
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
Not enough data
8.5
344
Not enough data
8.4
216
Not enough data
8.3
222
Not enough data
8.5
309
Not enough data
8.9
335
Not enough data
8.7
291
Not enough data
8.4
315
Not enough data
8.5
332
Categories
Categories
Shared Categories
Dynamics 365 Customer Voice and SurveySparrow are categorized as Experience Management
Unique Categories
Dynamics 365 Customer Voice has no unique categories
SurveySparrow is categorized as Feedback Analytics, Exit Interview Management, Online Form Builder, Employee Engagement, Survey, and Online Reputation Management
Reviews
Reviewers' Company Size
Dynamics 365 Customer Voice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Financial Services
11.8%
Computer Software
11.8%
Wholesale
5.9%
Warehousing
5.9%
Other
47.1%
Information Technology and Services
8.7%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
Dynamics 365 Customer Voice has no discussions with answers
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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