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Compare Drift and LinkedIn Sales Navigator 
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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (48.9% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Contact Us
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansLinkedIn Sales Navigator
Star Rating
(2,102)4.3 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LinkedIn Sales Navigator excels in Contact Data Availability with a score of 8.3, while Drift's score is slightly lower at 8.1. Reviewers mention that the extensive database of LinkedIn allows for more accurate and comprehensive contact information.
- Reviewers mention that Drift shines in Live Chat functionality, scoring 9.1 compared to LinkedIn Sales Navigator's lower score. Users appreciate Drift's seamless integration of live chat features, which enhances real-time customer engagement.
- Users on G2 highlight that LinkedIn Sales Navigator offers superior Account Data Availability with a score of 8.7, while Drift scores 8.2. Reviewers say that the detailed insights into accounts provided by LinkedIn are invaluable for sales strategies.
- G2 users report that Drift's Customer-facing Chatbot feature scores an impressive 8.9, indicating a strong performance in lead qualification and follow-up, whereas LinkedIn Sales Navigator does not have a comparable feature, which some users find limiting.
- Reviewers mention that LinkedIn Sales Navigator's Quality of Support is rated at 8.1, which is lower than Drift's 8.8. Users express that Drift's support team is more responsive and helpful, enhancing the overall user experience.
- Users say that Drift's Customization Interface scores 8.5, allowing for more tailored user experiences, while LinkedIn Sales Navigator's customization options are perceived as less flexible, leading to some frustration among users looking for personalized solutions.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
LinkedIn Sales Navigator
Core
Contact Us
- Advanced lead & company search
- Alerts on your saved leads and accounts
- Create Custom Lists
Free Trial
Drift
Free Trial is available
LinkedIn Sales Navigator
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
8.7
1,733
Ease of Use
8.7
1,030
8.6
1,754
Ease of Setup
8.4
507
9.0
454
Ease of Admin
8.5
473
8.7
275
Quality of Support
8.8
938
8.1
1,407
Has the product been a good partner in doing business?
8.9
472
8.2
272
Product Direction (% positive)
8.9
995
7.8
1,689
Features by Category
Data Availability
Not enough data
7.9
1368
Not enough data
8.5
1376
Not enough data
8.2
1318
|
Verified
Not enough data
7.7
156
Data Accuracy
Not enough data
8.1
1362
Not enough data
8.4
1366
Not enough data
7.8
154
Agentic AI - Sales Intelligence
Not enough data
7.8
61
Not enough data
7.9
61
Not enough data
8.1
60
Not enough data
8.3
60
Not enough data
7.9
60
Not enough data
8.1
61
Platform
Not enough data
8.5
402
Not enough data
8.5
428
|
Verified
Not enough data
8.7
460
Not enough data
7.8
425
|
Verified
Not enough data
8.1
407
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.5
1294
Not enough data
7.7
1075
Not enough data
7.9
446
Not enough data
8.2
1235
|
Verified
Not enough data
8.7
1384
|
Verified
Not enough data
8.5
1312
|
Verified
Not enough data
8.9
1358
|
Verified
Not enough data
7.7
1067
|
Verified
Not enough data
8.2
1334
|
Verified
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
8.3
123
Not enough data
8.7
123
Not enough data
7.3
113
Platform Additional Functionality
Not enough data
8.5
124
Not enough data
8.2
119
Not enough data
8.2
111
Not enough data
8.6
119
Not enough data
8.4
119
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and LinkedIn Sales Navigator share no categories
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
LinkedIn Sales Navigator is categorized as Sales Intelligence and Buyer Intent Data Providers
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LinkedIn Sales Navigator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Computer Software
26.6%
Information Technology and Services
20.0%
Marketing and Advertising
7.9%
Internet
6.0%
Financial Services
3.4%
Other
36.1%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
What is LinkedIn Sales Navigator used for?
5 Comments
MR
To target the right set of accounts and generate leadsRead more
Can you explain how to utilize LinkedIn Sales Navigator's lead recommendation feature for targeted sales outreach?
4 Comments
AS
Specify the industries, job titles, company sizes, and locations that match your target audience.
By saving specific accounts and leads, Sales Navigator can...Read more
InMail Usage
3 Comments
DL
My understanding is that InMail is a way to reach out to someone who is 2 or 3 removed from you, that you cannot message directly. I've been contacted on...Read more
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