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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Enterprise (69.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
No pricing available
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansLeena AI Autonomous Agent
Star Rating
(150)4.6 out of 5
Market Segments
Enterprise (69.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Leena AI Autonomous AgentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its live chat functionality, with a score of 9.1, making it a preferred choice for real-time customer interactions. In contrast, Leena AI Autonomous Agent, while strong in automation, received a lower score in this area, indicating that users may find its live chat capabilities less effective.
- Reviewers mention that Leena AI Autonomous Agent shines in ease of use, scoring 9.4 compared to Drift's 8.7. This suggests that users find Leena's interface more intuitive and user-friendly, which can significantly enhance the user experience.
- G2 users highlight the superior quality of support provided by Leena AI Autonomous Agent, scoring 9.4, while Drift scored 8.8. This difference indicates that users may feel more supported and valued when using Leena's services, which can be crucial for businesses relying on timely assistance.
- Users on G2 report that Drift's customization options, with a score of 8.9, allow for a more tailored experience, particularly in lead facilitation. However, Leena AI Autonomous Agent's HR integrations scored higher at 9.1, suggesting it may be better suited for organizations looking for seamless integration with HR processes.
- Reviewers mention that Leena AI Autonomous Agent's generative AI capabilities, particularly in AI text generation and summarization, scored impressively at 9.8 and 9.6 respectively. In comparison, Drift's generative AI features scored lower, indicating that Leena may provide more advanced AI functionalities for content creation and processing.
- Users say that Drift's performance in meeting scheduling is rated at 8.7, which is beneficial for sales teams. However, Leena AI Autonomous Agent's overall automation capabilities, particularly in customer interaction automation, are rated higher, suggesting it may offer a more comprehensive solution for automating various business processes.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Leena AI Autonomous Agent
No pricing availableFree Trial
Drift
Free Trial is available
Leena AI Autonomous Agent
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
8.8
98
Ease of Use
8.7
1,030
9.3
106
Ease of Setup
8.4
507
9.1
94
Ease of Admin
8.5
473
8.9
61
Quality of Support
8.8
938
9.4
98
Has the product been a good partner in doing business?
8.9
472
8.9
61
Product Direction (% positive)
8.9
995
9.6
92
Features by Category
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.9
49
Not enough data
9.1
47
HR Content
Not enough data
8.9
47
Not enough data
9.1
50
Not enough data
8.4
44
Logistics
Not enough data
9.0
45
Not enough data
9.0
45
Not enough data
8.6
47
Management
Not enough data
9.0
50
Not enough data
9.2
48
Not enough data
9.1
40
Not enough data
9.0
45
Not enough data
8.8
45
Generative AI
Not enough data
9.6
14
Not enough data
9.5
13
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Offboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.2
31
Not enough data
8.8
28
Not enough data
9.1
28
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
23
Not enough data
9.1
25
Not enough data
8.8
23
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.7
5
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Platform Data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Platform
Not enough data
8.9
53
Not enough data
8.7
50
Not enough data
8.7
44
Not enough data
8.8
53
Not enough data
8.9
52
Not enough data
9.0
49
Not enough data
8.7
52
Not enough data
8.9
54
Recruiting and Onboarding
Not enough data
Not enough data
Not enough data
9.0
5
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
36
Not enough data
8.8
35
Not enough data
9.1
33
Platform Content
Not enough data
8.9
33
Not enough data
9.1
34
Not enough data
9.2
28
Not enough data
8.8
31
Platform Additional Functionality
Not enough data
9.4
26
Not enough data
9.2
28
Not enough data
9.4
28
Not enough data
9.3
26
Platform
Not enough data
8.9
53
Not enough data
8.7
50
Not enough data
8.7
44
Not enough data
8.8
53
Not enough data
8.9
52
Not enough data
9.0
49
Not enough data
8.7
52
Not enough data
8.9
54
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Leena AI Autonomous Agent are categorized as Bot Platforms
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Conversational Marketing, Chatbots, Live Chat, Customer Self-Service, and Customer Service Automation
Leena AI Autonomous Agent is categorized as AI Agents For Business Operations, SAP Store, HR Service Delivery, Onboarding, Offboarding, Employee Engagement, AI Agents for HR, and AI IT Agents
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Leena AI Autonomous Agent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Information Technology and Services
11.0%
Financial Services
7.6%
Computer Software
6.2%
Primary/Secondary Education
4.8%
Human Resources
4.8%
Other
65.5%
Alternatives
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
In what ways can Leena AI Bot are used and what are the benefits reap by other organization
1 Comment
CA
Hi Stacy,
Leena AI is an autonomous conversational AI platform that helps enterprises better HR Service Delivery.
With Leena AI, companies can eliminate...Read more
Is there a place to know / share best practices between different companies?
1 Comment
HB
Hi Monica,
Thanks for your comment. We appreciate your suggestion and will work to implement same.
Read more
Leena AI Autonomous Agent has no more discussions with answers
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