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At a Glance
Market Segments
Small-Business (85.9% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
$29.00 1 per user/month (billed annually)
Drag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansMixmax
Star Rating
(1,435)4.6 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mixmax excels in email tracking and automation, with a score of 9.5, while Drag's email tracking features are rated slightly lower at 8.9. Reviewers mention that Mixmax's ability to automate follow-ups and track email engagement significantly enhances productivity.
- Reviewers mention that Drag shines in its ticket and case management capabilities, achieving a perfect score of 10.0 for both ticket creation and response user experience. In contrast, Mixmax does not have dedicated ticket management features, which may limit its utility for teams focused on customer support.
- G2 users highlight that Mixmax offers superior integrations, particularly with email platforms, scoring 9.1, while Drag's integration with Microsoft Outlook is rated lower at 7.3. Users say that Mixmax's seamless integration with various email services enhances workflow efficiency.
- Users on G2 report that Drag's quality of support is rated highly at 9.3, which is better than Mixmax's score of 9.0. Reviewers mention that Drag's responsive customer service team is a significant advantage for users needing assistance.
- Reviewers mention that Mixmax's ease of use is rated at 9.0, making it user-friendly for small businesses, while Drag's ease of use is slightly lower at 8.8. Users say that Mixmax's intuitive interface allows for quick onboarding and minimal training.
- Users report that Drag's productivity tools, particularly its task management features, are rated at 8.4, which is lower than Mixmax's score of 9.0. Reviewers mention that Mixmax's robust task management capabilities help teams stay organized and focused on their priorities.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Mixmax
Inbox Copilot
$29.00
1 per user/month (billed annually)
Inbox Copilot turns your inbox from chaos into control. It automatically organizes your messages and prioritizes the most important, so you never miss what matters.
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering
Free Trial
Drag
Free Trial is available
Mixmax
Free Trial is available
Ratings
Meets Requirements
8.6
165
9.1
1,119
Ease of Use
8.8
168
9.0
1,130
Ease of Setup
8.7
76
9.1
351
Ease of Admin
8.8
69
9.0
261
Quality of Support
9.3
153
9.0
875
Has the product been a good partner in doing business?
9.2
66
9.2
251
Product Direction (% positive)
8.8
168
8.4
1,011
Features by Category
Ticket and Case Management
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
5.7
5
Not enough data
9.7
6
|
Verified
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Integrated Workflows
Not enough data
8.4
296
|
Verified
Not enough data
9.5
440
|
Verified
Not enough data
7.2
181
Not enough data
8.2
237
|
Verified
Not enough data
8.6
312
|
Verified
Not enough data
8.7
253
Not enough data
Feature Not Available
Repeatability and Reportability
Not enough data
8.5
292
|
Verified
Not enough data
8.8
295
|
Verified
Not enough data
8.8
286
|
Verified
Not enough data
8.1
223
|
Verified
Not enough data
6.7
100
AI and Automation
Not enough data
Feature Not Available
Not enough data
7.2
102
Not enough data
8.8
226
Not enough data
Feature Not Available
Not enough data
6.9
98
Generative AI
Not enough data
6.8
81
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Feature Not Available
Not enough data
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.5
21
Not enough data
7.9
30
Not enough data
7.6
19
Not enough data
7.2
22
Not enough data
Integrations
Feature Not Available
Not enough data
8.8
33
Not enough data
6.7
12
Not enough data
Time Management
8.9
24
Not enough data
7.7
22
Not enough data
7.6
14
Not enough data
Generative AI
6.2
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
6.6
97
Not enough data
9.3
198
Not enough data
8.3
140
Not enough data
8.3
140
Not enough data
7.9
121
Branding & Customizatio
Not enough data
8.0
149
Not enough data
8.6
148
Not enough data
8.0
116
Automatic Rules & Configurations
Not enough data
8.8
161
Not enough data
8.8
145
Not enough data
8.5
140
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.6
77
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
81
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
8.4
104
|
Verified
Not enough data
8.8
121
|
Verified
Not enough data
8.1
53
Administrative
Not enough data
8.9
124
|
Verified
Not enough data
8.5
94
|
Verified
Not enough data
Feature Not Available
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
772
Not enough data
8.8
682
Not enough data
8.8
626
Customizations
Not enough data
9.1
724
Not enough data
9.4
787
Not enough data
9.0
721
Not enough data
8.5
561
Not enough data
9.1
750
Generative AI
Not enough data
7.0
155
Categories
Categories
Shared Categories
Drag and Mixmax are categorized as Google Workspace for Sales
Unique Categories
Drag is categorized as Email Management, Email Client, Shared Inbox, Workflow Management, Google Workspace Communication Tools, and Help Desk
Mixmax is categorized as Sales Engagement, Email Tracking, Sales Performance Management, and Business Scheduling
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Computer Software
19.2%
Information Technology and Services
11.8%
Marketing and Advertising
11.5%
Financial Services
3.4%
Staffing and Recruiting
3.1%
Other
51.0%
Discussions
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
What features am I overlooking besides reminders, scheduling and templates?
4 Comments
MM
Great question Leland. Our two most jaw-dropping features are...
1. Our Rules engine, which is like an even easier Zapier for sales. For example you can...Read more
What Mixmax feature do you find most useful for maintaining good relationships with leads?
3 Comments
MB
Being able to see if they opened the email is helpful.Read more
Can I add a user to my account that has a different email extension?
2 Comments
MM
Hi Karim, you can add members to your workspace, whether that be your personal email or a team mate, from the Members & Billing section.
Hot link =>...Read more
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