Top 10 Drag Alternatives & Competitors

Top 10 Alternatives to Drag Recently Reviewed By G2 Community

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Gmelius
By Gmelius SA
4.4/5
(776)
Product Description
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
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Reviewers say compared to Drag, Gmelius is:
Slower to reach roi
More expensive
Categories in common with Drag:
Email Management
Shared Inbox
Workflow Management
Google Workspace Communication Tools
Help Desk

Hiver
By Hiver
4.6/5
(1,283)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Drag, Hiver is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with Drag:
Email Management
Shared Inbox
Google Workspace Communication Tools
Help Desk

Front
By Front App
4.7/5
(2,459)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Drag, Front is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with Drag:
Email Management
Email Client
Shared Inbox
Help Desk

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Missive
By Missive
4.7/5
(813)
Product Description
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
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Reviewers say compared to Drag, Missive is:
More expensive
Easier to do business with
Better at meeting requirements
Categories in common with Drag:
Email Management
Email Client
Shared Inbox

Zendesk for Customer Service
By Zendesk
4.3/5
(6,825)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Drag, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with Drag:
Shared Inbox
Help Desk

Streak
By Streak
4.5/5
(264)
Product Description
Streak lets you keep track of all your deals right from your inbox.
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Reviewers say compared to Drag, Streak is:
Slower to reach roi
Easier to set up
More expensive
Categories in common with Drag:
Google Workspace for Sales

Help Scout
By Help Scout
4.4/5
(427)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to Drag, Help Scout is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with Drag:
Email Management
Shared Inbox
Help Desk

ClickUp
By ClickUp
4.7/5
(12,155)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to Drag, ClickUp is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with Drag:
Workflow Management

HubSpot Service Hub
By HubSpot
4.4/5
(2,909)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Drag, HubSpot Service Hub is:
Slower to reach roi
More expensive
Categories in common with Drag:
Shared Inbox
Help Desk