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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Enterprise (60.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareOpenText Documentum Content Management
Star Rating
(57)3.7 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Documentum Content ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Documentum excels in file type support with a score of 9.3, allowing for a wide variety of document formats, while DocuWare, although strong, scores slightly lower at 9.1. Reviewers mention that this flexibility is crucial for organizations dealing with diverse document types.
- Reviewers mention that DocuWare's ease of use is a standout feature, scoring 8.8 compared to OpenText Documentum's 6.9. Users on G2 appreciate the intuitive interface and streamlined workflows that make document management more accessible for non-technical staff.
- Users say that OpenText Documentum's search functionality is highly rated at 9.6, making it easier to locate documents quickly. In contrast, DocuWare's search feature, while effective, scores 8.8, leading some users to feel that they spend more time searching for files.
- Reviewers mention that DocuWare shines in mobile app functionality, scoring 8.8, which allows users to manage documents on-the-go. OpenText Documentum, however, has a lower score of 5.6, leading users to express frustration with its mobile capabilities.
- G2 users report that DocuWare's collaboration tools are superior, with a score of 8.8, enabling simultaneous editing and effective commenting on documents. OpenText Documentum, with a score of 6.7, is seen as lacking in this area, making teamwork more challenging.
- Users on G2 highlight that OpenText Documentum's version control feature is robust, scoring 9.2, which is essential for organizations needing to track document changes meticulously. DocuWare's versioning, while still effective at 8.9, does not offer the same level of detail, leading some users to prefer Documentum for compliance-heavy environments.
Pricing
Entry-Level Pricing
OpenText Documentum Content Management
No pricing availableFree Trial
DocuWare
Free Trial is available
OpenText Documentum Content Management
No trial information availableRatings
Meets Requirements
9.0
214
8.1
48
Ease of Use
8.8
216
6.8
49
Ease of Setup
7.8
80
5.5
35
Ease of Admin
8.2
64
6.6
32
Quality of Support
8.9
206
7.2
47
Has the product been a good partner in doing business?
9.0
64
6.8
33
Product Direction (% positive)
9.5
213
4.4
48
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
8.5
25
8.8
140
8.6
24
8.9
141
8.5
14
8.9
139
9.2
23
8.8
138
6.7
22
8.6
137
7.6
16
9.0
129
7.1
15
8.6
132
6.9
19
8.7
125
7.0
15
8.8
148
8.1
24
8.8
142
7.1
23
8.8
124
5.6
8
Workflow
9.0
138
7.2
23
8.9
133
7.3
23
8.7
135
7.8
22
8.8
144
7.6
21
8.8
131
7.4
16
Platform
9.0
127
8.5
14
8.8
148
7.4
24
8.6
136
6.4
23
8.9
138
7.2
18
8.7
128
7.3
20
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and OpenText Documentum Content Management are categorized as Cloud Content Collaboration, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, and Intelligent Document Processing (IDP)
OpenText Documentum Content Management has no unique categories
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Documentum Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
15.8%
Oil & Energy
8.8%
Financial Services
8.8%
Banking
5.3%
Utilities
3.5%
Other
57.9%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
OpenText Documentum Content Management has no more discussions with answers
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