Compare Docusign CLM and Hyland OnBase 
Featured Products
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(488)4.3 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign CLM excels in ease of use, with many users appreciating its intuitive interface for signing documents and managing contracts. One user highlighted that the platform's ability to centralize and automate the contract process significantly reduces compliance headaches.
- Users say that Hyland OnBase stands out for its document organization capabilities, making it easy to access and manage content. Reviewers noted its flexibility in integrating with tools like Outlook and ERPs, which enhances workflow efficiency and reduces manual steps.
- According to verified reviews, Docusign CLM has a quicker implementation process, with users praising the intuitive onboarding wizard that helps them get started without hassle. This is particularly beneficial for mid-market companies looking for a straightforward setup.
- Reviewers mention that Hyland OnBase offers robust workflow automation features, allowing users to configure processes without coding. This capability was highlighted as a major advantage, enabling teams to streamline operations and improve productivity.
- G2 reviewers report that while Docusign CLM has a higher score in ease of setup, Hyland OnBase provides a more comprehensive solution for enterprise-level needs, making it a preferred choice for larger organizations that require extensive document management capabilities.
- Users say that both products have strong support quality, but Docusign CLM received slightly higher ratings in this area. Users appreciated the responsive customer service, which helps resolve issues quickly, ensuring a smoother experience overall.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Hyland OnBase
No pricing availableFree Trial
Docusign CLM
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.8
410
8.8
167
Ease of Use
8.6
416
8.3
289
Ease of Setup
8.2
291
7.6
201
Ease of Admin
8.2
183
8.1
91
Quality of Support
8.5
356
8.3
149
Has the product been a good partner in doing business?
8.6
183
8.9
89
Product Direction (% positive)
8.7
411
8.0
161
Features by Category
Contract Management Platform Features
8.7
147
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.6
148
|
Verified
Not enough data
8.6
146
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.6
148
|
Verified
Not enough data
8.6
153
|
Verified
Not enough data
8.4
151
|
Verified
Not enough data
8.0
144
|
Verified
Not enough data
7.8
145
|
Verified
Not enough data
Generative AI
8.2
48
Not enough data
8.1
48
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
88
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.7
83
Not enough data
8.3
76
Not enough data
8.7
73
Not enough data
8.6
70
Not enough data
Collaboration
8.6
72
Not enough data
8.9
81
Not enough data
Other Platform Features
8.7
73
Not enough data
8.7
75
Not enough data
8.7
70
Not enough data
8.4
71
Not enough data
9.5
99
Not enough data
Contract Data
8.5
66
Not enough data
8.3
61
Not enough data
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
8.6
90
8.2
33
8.9
74
8.1
24
8.5
69
8.7
33
8.8
68
8.1
30
8.3
73
8.2
22
8.4
67
7.8
26
8.5
71
7.9
19
8.0
62
7.8
20
8.2
58
8.1
35
8.6
93
8.3
30
8.3
74
6.9
21
7.0
41
Workflow
7.9
29
9.2
85
8.0
30
8.7
74
8.1
26
8.6
68
Feature Not Available
9.0
81
8.0
19
8.7
58
Platform
Feature Not Available
8.5
42
8.1
34
8.7
87
8.1
29
8.5
73
8.4
27
8.7
76
8.2
24
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Management, Contract Analytics, Document Generation, and Salesforce CRM Document Generation
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.8%
Computer Software
9.7%
Pharmaceuticals
5.5%
Financial Services
5.3%
Legal Services
4.6%
Other
60.0%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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