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Compare Docusign CLM and Hyland OnBase 
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At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(423)4.3 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMHyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in ease of use with a score of 8.6, making it user-friendly for teams, while OnBase, with a score of 8.3, is noted to have a steeper learning curve, particularly for new users.
- Reviewers mention that Docusign CLM's ease of setup is rated at 8.0, which is higher than OnBase's 7.7, indicating that Docusign CLM may be quicker to implement for organizations looking to get started without extensive IT involvement.
- G2 users highlight that OnBase shines in process automation with a score of 9.1, significantly outperforming Docusign CLM's 7.9, suggesting that OnBase may offer more robust automation features for complex workflows.
- Reviewers say that OnBase provides superior metadata management with a score of 8.8 compared to Docusign CLM's 8.2, indicating that OnBase may be better suited for organizations that require detailed document categorization and tracking.
- Users on G2 report that Docusign CLM has a strong document assembly feature with a score of 8.2, but OnBase's 8.4 indicates a more comprehensive solution for creating complex documents from templates.
- Reviewers mention that both products have similar scores for meeting requirements (8.7), but OnBase's higher scores in areas like case management (8.7) and conditions (8.7) suggest it may be more effective for organizations needing detailed case handling capabilities.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Hyland OnBase
No pricing availableFree Trial
Docusign CLM
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.7
369
8.8
166
Ease of Use
8.6
374
8.3
288
Ease of Setup
8.0
251
7.6
200
Ease of Admin
8.2
177
8.1
90
Quality of Support
8.5
325
8.3
148
Has the product been a good partner in doing business?
8.6
177
8.9
88
Product Direction (% positive)
8.6
370
8.0
160
Features by Category
Contract Management Platform Features
8.7
145
|
Verified
Not enough data
8.5
145
|
Verified
Not enough data
8.6
146
|
Verified
Not enough data
8.6
145
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.6
143
|
Verified
Not enough data
8.6
149
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
8.0
143
|
Verified
Not enough data
7.8
145
|
Verified
Not enough data
Generative AI
8.2
48
Not enough data
8.1
48
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
84
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.5
76
Not enough data
8.3
74
Not enough data
8.7
72
Not enough data
8.6
71
Not enough data
Collaboration
8.7
71
Not enough data
8.9
73
Not enough data
Other Platform Features
8.7
69
Not enough data
8.6
67
Not enough data
8.6
67
Not enough data
8.4
67
Not enough data
9.3
73
Not enough data
Contract Data
8.5
66
Not enough data
8.4
62
Not enough data
Generative AI
8.4
35
Not enough data
8.3
35
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
8.6
89
8.2
33
8.8
73
8.1
24
8.5
68
8.7
33
8.8
68
8.1
30
8.2
72
8.2
22
8.4
67
7.8
26
8.4
70
7.9
19
8.0
62
7.8
20
8.2
58
8.1
35
8.6
91
8.3
30
8.3
74
6.9
21
7.0
41
Workflow
7.9
29
9.1
83
8.0
30
8.7
74
8.1
26
8.6
68
Feature Not Available
9.0
79
8.0
19
8.7
58
Platform
Feature Not Available
8.5
42
8.1
34
8.6
86
8.1
29
8.5
72
8.4
27
8.7
74
8.2
24
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Management, Contract Analytics, Document Generation, and Salesforce CRM Document Generation
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
9.0%
Pharmaceuticals
6.1%
Financial Services
5.3%
Legal Services
4.4%
Other
59.5%
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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