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At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Mid-Market (61.0% of reviews)
Entry-Level Pricing
$15.00 1 Organizer Month
No pricing available
Dialpad Support
Star Rating
(546)4.4 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Organizer Month
Browse all 6 pricing plansRevenue.io
Star Rating
(557)4.7 out of 5
Market Segments
Mid-Market (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Revenue.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Revenue.io excels in Call Recording with a score of 9.9, highlighting its seamless integration and high-quality audio, while Dialpad Support, with a score of 9.0, is noted for its decent recording capabilities but lacks some advanced features.
- Reviewers mention that Revenue.io's Quality of Support is outstanding, scoring 9.5, with many praising the responsiveness and helpfulness of the support team, whereas Dialpad Support, scoring 8.6, has received feedback about slower response times during peak hours.
- G2 users highlight Revenue.io's superior Call Analysis features, scoring 9.6, which provide in-depth insights and actionable data, while Dialpad Support, with a score of 8.5, offers basic analytics that some users find insufficient for their needs.
- Users on G2 report that Revenue.io's Machine Learning capabilities, scoring 9.3, significantly enhance lead qualification and customer interactions, whereas Dialpad Support, scoring 8.3, is seen as lacking in this area, with fewer automated insights.
- Reviewers mention that Revenue.io's Ease of Use is a standout feature, scoring 9.3, with many users appreciating its intuitive interface, while Dialpad Support, scoring 9.0, is user-friendly but has been noted for a steeper learning curve for some advanced features.
- Users say that Revenue.io's Performance Evaluation tools, scoring 9.7, are highly effective for coaching and improving team performance, while Dialpad Support, with a score of 8.7, offers basic evaluation tools that some users find less comprehensive.
Pricing
Entry-Level Pricing
Dialpad Support
Business
$15.00
1 Organizer Month
NA
- $20 USD if billed monthly Zero pins plus larger meeting sizes. 5 hour conference durations 100 participants max Custom Hold Music Auto-dial out to participants
Revenue.io
No pricing availableFree Trial
Dialpad Support
Free Trial is available
Revenue.io
No trial information availableRatings
Meets Requirements
8.9
442
9.3
394
Ease of Use
9.1
451
9.3
399
Ease of Setup
9.0
239
9.0
158
Ease of Admin
8.8
197
9.1
152
Quality of Support
8.9
413
9.5
385
Has the product been a good partner in doing business?
9.1
194
9.6
150
Product Direction (% positive)
9.0
417
9.0
365
Features by Category
Lead Facilitation
7.2
18
Not enough data
7.8
34
Not enough data
7.7
37
Not enough data
8.1
18
Not enough data
Organization
7.7
17
Not enough data
8.0
43
Not enough data
7.9
42
Not enough data
Performance Analysis
8.4
45
Not enough data
8.7
46
Not enough data
Sales Analysis
7.4
16
Not enough data
7.2
16
Not enough data
Generative AI
7.6
16
Not enough data
7.8
16
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.3
92
Not enough data
9.5
88
Not enough data
9.5
102
Not enough data
9.4
83
Not enough data
9.6
95
Not enough data
9.2
80
Not enough data
9.5
79
Repeatability and Reportability
Not enough data
9.5
81
Not enough data
9.5
84
Not enough data
9.4
84
Not enough data
9.4
78
Not enough data
8.9
73
AI and Automation
Not enough data
9.1
71
Not enough data
9.2
71
Not enough data
9.3
70
Not enough data
9.2
67
Not enough data
9.1
69
Generative AI
Not enough data
7.6
9
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.8
30
Not enough data
8.7
28
Not enough data
Not enough data
Not enough data
Agent Tools
8.9
24
Not enough data
7.7
8
Not enough data
9.1
31
Not enough data
Automation
7.2
9
Not enough data
8.5
25
Not enough data
6.2
7
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.2
99
9.7
110
|
Verified
8.3
93
9.3
99
|
Verified
8.5
97
9.6
104
|
Verified
8.2
48
9.1
90
|
Verified
Agent Performance Management
8.6
81
9.3
87
|
Verified
8.2
92
9.2
96
|
Verified
8.4
93
9.3
99
|
Verified
Generative AI
8.8
34
8.8
8
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
150
Not enough data
8.3
114
Not enough data
Feature Not Available
Not enough data
8.4
130
Not enough data
Feature Not Available
Not enough data
Generative AI
8.3
36
Not enough data
Functions
8.9
127
Not enough data
8.6
133
Not enough data
8.4
129
Not enough data
8.1
139
Not enough data
8.5
108
Not enough data
8.6
120
Not enough data
8.5
128
Not enough data
8.6
122
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.5
134
Not enough data
8.7
122
Not enough data
8.5
135
Not enough data
8.7
140
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.4
64
Not enough data
8.9
65
Not enough data
9.0
68
Not enough data
Platform Content
8.5
67
Not enough data
7.6
60
Not enough data
7.9
61
Not enough data
Platform Additional Functionality
8.6
65
Not enough data
8.5
60
Not enough data
8.7
63
Not enough data
8.8
64
Not enough data
8.9
62
Not enough data
Revenue Sourcing and Forecasting
Not enough data
9.7
31
Not enough data
9.6
31
Not enough data
9.7
31
Not enough data
9.8
30
Not enough data
9.8
31
Not enough data
9.4
6
Not enough data
9.4
6
CRM Data Enrichment
Not enough data
9.8
31
Not enough data
9.8
32
Not enough data
9.9
31
Not enough data
9.8
31
Not enough data
8.9
6
Account Management
Not enough data
9.8
32
Not enough data
9.6
31
Not enough data
9.6
31
Not enough data
9.9
32
Not enough data
9.2
6
Not enough data
9.3
5
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.0
40
8.9
15
8.8
47
8.2
17
8.6
53
9.4
21
8.7
59
9.0
19
8.9
57
9.4
23
8.5
42
9.6
16
8.7
51
9.2
17
Generative AI
8.5
19
7.6
7
Workforce Management
8.9
61
9.8
21
8.7
57
9.7
21
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.0
64
9.9
23
8.4
60
9.1
22
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.5
65
Not enough data
8.7
62
Not enough data
8.5
62
|
Verified
Not enough data
9.0
74
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
9.1
92
|
Verified
Not enough data
9.3
97
|
Verified
Not enough data
9.1
80
|
Verified
Administrative
Not enough data
9.6
96
|
Verified
Not enough data
9.5
88
|
Verified
Not enough data
9.5
89
Agentic AI - Outbound Call Tracking
Not enough data
9.3
5
Not enough data
9.3
5
Calling
9.4
90
9.5
228
8.7
73
9.4
194
9.0
83
9.5
217
8.9
86
9.6
243
Not enough data
Not enough data
Contacts
8.6
81
9.2
205
8.6
79
9.2
189
8.4
72
9.3
184
Insights
8.3
80
9.4
226
8.7
85
9.4
187
8.5
78
9.3
217
7.0
31
9.4
155
6.9
31
9.2
156
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.8
47
9.0
95
|
Verified
8.9
46
9.2
90
|
Verified
8.7
19
8.9
66
8.6
40
8.9
76
|
Verified
Feedback
8.7
44
9.5
92
|
Verified
8.6
18
9.2
81
|
Verified
8.7
44
9.4
81
|
Verified
8.7
47
9.2
79
|
Verified
8.8
48
9.4
89
|
Verified
9.0
49
9.4
87
|
Verified
8.0
17
Feature Not Available
Generative AI
8.8
13
8.3
6
Phone Number Management
Not enough data
9.6
179
Not enough data
9.3
134
Not enough data
9.4
140
Tracking
Not enough data
9.3
130
Not enough data
9.4
126
Not enough data
9.2
118
Analytics
Not enough data
9.3
182
Not enough data
9.7
187
Not enough data
9.3
157
Not enough data
9.4
124
Call Routing
Not enough data
9.4
131
Not enough data
9.3
125
Not enough data
9.4
116
Administration
Not enough data
9.4
109
Not enough data
9.6
125
Not enough data
9.4
147
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
53
Not enough data
8.7
52
Not enough data
9.0
50
Not enough data
9.0
52
Not enough data
9.0
53
Not enough data
8.7
52
Not enough data
8.7
50
Not enough data
8.9
48
Not enough data
Workforce Management Platform Features
8.8
52
Not enough data
9.4
54
Not enough data
8.8
51
Not enough data
8.1
52
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.7
50
Not enough data
8.9
50
Not enough data
8.3
46
Not enough data
9.0
49
Not enough data
Categories
Categories
Shared Categories
Dialpad Support and Revenue.io are categorized as Call Center Infrastructure (CCI), Conversation Intelligence, Outbound Call Tracking, and Sales Coaching
Unique Categories
Dialpad Support is categorized as Contact Center, Auto Dialer, AI Sales Assistant, Employee Scheduling, and Workforce Management
Revenue.io is categorized as Sales Engagement, Inbound Call Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Dialpad Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Revenue.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.1%
Consumer Services
8.2%
Computer Software
6.8%
Information Technology and Services
4.7%
Construction
4.4%
Other
66.8%
Computer Software
13.2%
Financial Services
9.1%
Information Technology and Services
8.0%
Higher Education
6.9%
Hospital & Health Care
5.8%
Other
56.9%
Alternatives
Discussions
Who is Dialpads leading competition?
2 Comments
BU
NatterboxRead more
Minute Rates
1 Comment
Official Response from Dialpad Support
Every call center package comes with unlimited local inbound calls and 3,000 outbound minutes per Agent per call center ($0.01/min additional). Additionally,...Read more
Integrations
1 Comment
Official Response from Dialpad Support
Currently, we support native integrations with Salesforce, Zendesk, and ServiceNow in addition to integrations with G Suite, Office 365, and LinkedIn.Read more
Revenue.io has no discussions with answers
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