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All Dialpad Support Discussions
G2
Pinned by G2 as a common question
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What is Dialpad Contact Center used for?
What is Dialpad Contact Center used for?
G2
Verified User
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Can I use this as a personal phone?
I wonder if this application could be used as a personal telephone, to be able to make video calls with the whole family each from their homes because during the time of the pandemic this was very important and the applications that had these tools were the most They were sold, my recommendation... Read more
Will there be updates like adding a 3-way call?
Like 2 or more people can be in a call for convenience
JUST ASKING WHEN MAKING OUTBOUND CALLS HOW CAN WE LISTEN TO THOSE CALLS ONCE WE HANG UP.
JUST ASKING WHEN MAKING OUTBOUND CALLS HOW CAN WE LISTEN TO THOSE CALLS ONCE WE HANG UP.
MAKING OUTBOUND CALLS, HOW CAN I SAVE THERE3CORDING OR GO BACK AND LISTEN TO THOSE CALLS.
IT IS A GREAT FEATURE TO USE, BERYU EASY TO HANDLE AND MANAGE. I LOVE THIS FEATURE FOR OUR TEAM AND ITS WELL PUTTED. I RECOMMEND ANY OTHER COMAPNY TO USE THIS FEATURE IF THEY HAVENT DONE SO. LOVE THE RECORDINGS AND ABLE TO GO BACK AND LISTEN TO CALLS AND SHOWS YOU ALL MISSED CALLS AND... Read more
G2
Verified User
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NA
Who is Dialpads leading competition?
I am not the authorized party who would suggest a change. Just might be interested to find one of their customers and see what is being said. Product knowledge inquiry.
What kind of improvements can I see regarding management of accounts?
If I need to access a chat to speak to a representative, will I have access to that feature on Dialpad?
Would I be able to see any time period longer than 365 years for the call history on the Analytics screen?
I enjoy tracking my stats, so it would be great to be able to see my stats from when I started working at Rushmore in January 2019.
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