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Compare Customers.ai and Warmly 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (88.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiWarmly
Star Rating
(203)4.6 out of 5
Market Segments
Small-Business (88.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WarmlySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customers.ai excels in overall user satisfaction, boasting a higher G2 Score compared to Warmly. Users appreciate its instant messaging feature that allows for effective lead management even when they are not present, making it a standout tool for lead gathering.
- According to verified reviews, Customers.ai has a significantly larger number of total reviews, indicating a more established user base. This extensive feedback helps potential buyers feel more confident in the product's reliability and effectiveness.
- Users say that Warmly shines in its visitor identification capabilities, particularly highlighting the visitors space feature, which allows for easy export and analysis of visitor data. This functionality has been described as indispensable for understanding site traffic and visitor behavior.
- Reviewers mention that while Customers.ai has a slight edge in ease of use, Warmly is praised for its seamless integration with platforms like HubSpot, which can enhance its usability for teams already using those tools.
- According to recent user feedback, Customers.ai is recognized for its strong automation capabilities, especially on social media platforms like Instagram, which users find beneficial for streamlining their marketing efforts.
- G2 reviewers highlight that both products have their strengths, but Customers.ai tends to receive higher ratings for the quality of support, with users noting a more responsive and helpful customer service experience compared to Warmly.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableWarmly
No pricing availableFree Trial
Customers.ai
Free Trial is available
Warmly
No trial information availableRatings
Meets Requirements
9.6
339
9.0
120
Ease of Use
9.6
349
9.3
157
Ease of Setup
9.4
205
9.5
101
Ease of Admin
9.3
119
9.4
45
Quality of Support
9.7
335
9.3
110
Has the product been a good partner in doing business?
9.6
118
9.5
42
Product Direction (% positive)
9.6
306
9.8
121
Features by Category
Lead Intelligence
Not enough data
9.6
12
Not enough data
9.5
14
Not enough data
9.1
13
Lead Management
Not enough data
8.6
14
Not enough data
8.2
15
Not enough data
8.6
16
Marketing Campaigns
Not enough data
9.1
16
Not enough data
8.3
14
Not enough data
8.2
14
Not enough data
8.8
15
Not enough data
8.4
15
Campaign Execution
Not enough data
8.3
13
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.9
11
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.7
156
|
Verified
Not enough data
9.7
151
|
Verified
Not enough data
9.7
153
|
Verified
Not enough data
9.7
155
|
Verified
Not enough data
Channels
9.7
160
|
Verified
Not enough data
9.8
148
|
Verified
Not enough data
9.7
136
|
Verified
Not enough data
9.6
125
|
Verified
Not enough data
9.7
128
|
Verified
Not enough data
Customers
9.7
157
|
Verified
Not enough data
9.8
152
Not enough data
9.7
159
|
Verified
Not enough data
9.8
160
|
Verified
Not enough data
9.7
152
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
9.3
9
Not enough data
9.2
10
Not enough data
8.6
11
Not enough data
8.9
9
Organization
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
8.9
9
Performance Analysis
Not enough data
9.3
9
Not enough data
9.1
9
Sales Analysis
Not enough data
8.5
9
Not enough data
8.8
8
Generative AI
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.9
17
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.6
17
Not enough data
7.9
15
Platform Additional Functionality
Not enough data
9.2
16
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
6
Not enough data
9.3
7
Platform Reporting
Not enough data
9.0
7
Not enough data
9.3
7
Lead Intelligence
9.3
21
9.0
45
9.4
21
8.7
46
9.2
21
8.6
46
9.2
21
8.6
44
7.1
17
8.2
44
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
Not enough data
9.7
119
Not enough data
9.8
118
Not enough data
9.8
117
Not enough data
9.8
118
Not enough data
Platform
9.9
114
Not enough data
9.7
120
Not enough data
9.7
118
Not enough data
9.8
117
Not enough data
9.7
109
Not enough data
9.8
111
Not enough data
9.9
116
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Lead Monitoring
9.5
57
8.9
44
9.1
57
9.1
43
9.6
61
9.1
41
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
8.1
36
9.3
60
9.4
39
8.4
57
8.3
38
9.3
57
8.8
39
Analytics
9.2
59
8.9
41
9.3
60
9.1
41
Customization
8.8
55
7.9
33
8.7
57
8.2
34
8.6
56
7.6
31
9.4
57
9.1
34
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Mining
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Account-Based Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.7
26
Not enough data
9.0
27
Not enough data
8.9
25
Lead Management
Not enough data
8.8
24
Not enough data
8.3
25
Not enough data
9.1
26
Marketing Campaigns
Not enough data
8.2
25
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
8.5
24
Not enough data
8.1
23
Not enough data
8.5
22
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customers.ai and Warmly are categorized as Chatbots, Visitor Identification, Lead Capture, and Lead Intelligence
Unique Categories
Customers.ai is categorized as Sales Engagement, Conversational Marketing, Live Chat, and Retargeting
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Warmly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Computer Software
41.8%
Information Technology and Services
12.8%
Marketing and Advertising
11.2%
Financial Services
3.6%
Market Research
3.1%
Other
27.6%
Alternatives
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
Warmly has no discussions with answers
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