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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (90.3% of reviews)
Entry-Level Pricing
No pricing available
$99.00 10 Mail Accounts Per Month
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiMailshake
Star Rating
(349)4.7 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 Mail Accounts Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mailshake excels in user satisfaction, with a higher overall score compared to Customers.ai. Users appreciate features like the email warmup functionality, which enhances deliverability and simplifies the outreach process.
- According to verified reviews, Mailshake's interface is noted for its intuitive design, allowing users to make quick adjustments to campaigns without feeling overwhelmed. This flexibility is a significant advantage for teams needing to adapt their outreach strategies on the fly.
- Users say that Customers.ai shines with its instant messaging feature, which allows for effective prospect management even when users are not actively present. This capability is particularly beneficial for maintaining engagement and ensuring timely follow-ups.
- Reviewers mention that while Mailshake is strong in email tracking and automation, it faces challenges in areas like lead prioritization and task management, where Customers.ai outperforms with higher ratings, indicating a more robust feature set for managing leads.
- G2 reviewers highlight that both platforms are user-friendly, but Customers.ai has a slight edge in ease of setup and overall usability, making it a favorable choice for users who prioritize a smooth onboarding experience.
- According to recent feedback, Mailshake has transformed sales outreach for many users by consolidating lead management into a single platform, reducing the need for external tools. However, Customers.ai's automation capabilities, especially for social media, are praised for enhancing engagement strategies.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableMailshake
Sales Engagement
$99.00
10 Mail Accounts Per Month
- 10 Email Addresses
- 5 Phone Numbers
- Power Phone Dialer
Free Trial
Customers.ai
Free Trial is available
Mailshake
No trial information availableRatings
Meets Requirements
9.6
339
9.1
246
Ease of Use
9.6
349
9.1
255
Ease of Setup
9.4
205
9.1
152
Ease of Admin
9.3
119
9.4
98
Quality of Support
9.7
335
9.4
226
Has the product been a good partner in doing business?
9.6
118
9.5
91
Product Direction (% positive)
9.6
306
9.0
241
Features by Category
Data Availability
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
6.5
9
Not enough data
6.7
8
Data Accuracy
Not enough data
7.4
9
Not enough data
7.0
10
Not enough data
7.1
7
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.7
15
Not enough data
8.1
14
Not enough data
7.8
13
Features
Not enough data
7.7
10
Not enough data
6.3
9
Not enough data
8.2
10
Not enough data
6.7
10
Not enough data
7.2
10
Not enough data
6.3
10
Not enough data
6.1
9
Not enough data
7.8
9
Not enough data
8.5
8
Messenger
9.7
156
|
Verified
Not enough data
9.7
151
|
Verified
Not enough data
9.7
153
|
Verified
Not enough data
9.7
155
|
Verified
Not enough data
Channels
9.7
160
|
Verified
Not enough data
9.8
148
|
Verified
Not enough data
9.7
136
|
Verified
Not enough data
9.6
125
|
Verified
Not enough data
9.7
128
|
Verified
Not enough data
Customers
9.7
157
|
Verified
Not enough data
9.8
152
Not enough data
9.7
159
|
Verified
Not enough data
9.8
160
|
Verified
Not enough data
9.7
152
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
8.3
134
|
Verified
9.6
25
9.2
166
|
Verified
9.2
23
7.4
93
9.1
25
7.9
122
9.7
24
8.1
123
|
Verified
9.1
24
8.0
113
9.1
24
8.0
110
Repeatability and Reportability
9.1
25
8.3
124
9.6
27
8.6
133
|
Verified
9.6
27
8.7
107
9.3
25
Feature Not Available
8.6
25
7.2
102
AI and Automation
9.8
23
8.1
125
9.8
24
8.1
119
9.3
23
8.4
133
9.7
23
7.6
107
9.2
22
7.5
108
Generative AI
9.6
12
7.2
55
Agentic AI - Sales Engagement
Not enough data
6.8
22
Not enough data
7.0
22
Not enough data
7.0
22
Not enough data
6.7
22
Not enough data
6.7
22
Not enough data
6.6
21
Not enough data
6.4
22
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
9.3
21
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
7.1
17
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
Not enough data
9.7
119
Not enough data
9.8
118
Not enough data
9.8
117
Not enough data
9.8
118
Not enough data
Platform
9.9
114
Not enough data
9.7
120
Not enough data
9.7
118
Not enough data
9.8
117
Not enough data
9.7
109
Not enough data
9.8
111
Not enough data
9.9
116
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Lead Monitoring
9.5
57
Not enough data
9.1
57
Not enough data
9.6
61
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
Not enough data
9.3
60
Not enough data
8.4
57
Not enough data
9.3
57
Not enough data
Analytics
9.2
59
Not enough data
9.3
60
Not enough data
Customization
8.8
55
Not enough data
8.7
57
Not enough data
8.6
56
Not enough data
9.4
57
Not enough data
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customers.ai and Mailshake are categorized as Sales Engagement
Unique Categories
Customers.ai is categorized as Conversational Marketing, Chatbots, Visitor Identification, Lead Capture, Live Chat, Lead Intelligence, and Retargeting
Mailshake is categorized as Sales Intelligence
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailshake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Marketing and Advertising
28.4%
Computer Software
10.4%
Information Technology and Services
9.8%
Financial Services
3.3%
Internet
2.4%
Other
45.9%
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
How much does Mailshake cost?
3 Comments
Official Response from Mailshake
Check out our current pricing on our pricing page: https://mailshake.com/pricing/
To find out which plan might be the best fit for you and your team, book...Read more
What is Lemlist?
2 Comments
Official Response from Mailshake
While Mailshake and Lemlist have some similar functionality, we can only speak for our successful customers here at Mailshake who love our simple-to-use...Read more
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