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Compare Sage HCM and UKG Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
$11.00 1 Per Employee Per Month
No pricing available
Sage HCM
Star Rating
(13)4.7 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 1 Per Employee Per Month
Browse all 3 pricing plansUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to Sage HCM. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, Sage HCM shines in customer support, with users highlighting the exceptional service provided by the support team. Reviewers mention that the team is responsive and implements improvements based on client feedback, which enhances the overall user experience.
- Users say that UKG Pro offers a more intuitive mobile application, allowing for quick access to company information and management of work hours and PTO. This feature is particularly praised for its thoughtful arrangement, making it easier for users to navigate.
- Reviewers mention that Sage HCM is particularly strong in payroll processing, with its ability to handle complex pay calculations and ensure tax compliance across multiple jurisdictions. This capability is noted as a significant advantage for organizations with diverse payroll needs.
- G2 reviewers highlight that UKG Pro has a more straightforward setup process, which is beneficial for organizations looking to implement a new system quickly. Users appreciate the intuitive onboarding wizard that simplifies the initial configuration.
- According to recent feedback, while both products have similar scores for ease of use, UKG Pro's overall functionality and feature set are viewed as more comprehensive, particularly in areas like talent onboarding and management, which users find valuable for their HR processes.
Pricing
Entry-Level Pricing
Sage HCM
Criterion HCM for HR
$11.00
1 Per Employee Per Month
Criterion HCM delivers three different capabilities within its completely unified platform: HR, Payroll & Talent Engagement. This price is for the HR management component.
- Unified Cloud Database
- Simple, yet Sophisticated
UKG Pro
No pricing availableFree Trial
Sage HCM
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.8
12
8.5
1,788
Ease of Use
8.5
12
8.5
1,833
Ease of Setup
6.5
10
7.6
1,034
Ease of Admin
8.1
8
8.0
961
Quality of Support
9.2
12
8.1
1,597
Has the product been a good partner in doing business?
9.2
8
8.3
948
Product Direction (% positive)
8.9
11
8.4
1,755
Features by Category
Core HR
8.6
7
8.4
701
7.5
6
7.9
676
6.7
6
Feature Not Available
7.6
7
7.9
511
8.3
7
8.3
591
8.3
7
8.0
747
Generative AI
Not enough data
6.7
55
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Employee Self Service
8.7
5
8.8
934
|
Verified
7.7
5
8.3
735
|
Verified
7.0
5
7.9
652
|
Verified
Administration
8.0
5
8.6
826
|
Verified
7.7
5
8.0
794
|
Verified
8.7
5
9.2
894
|
Verified
7.3
5
8.2
278
7.7
5
8.9
837
|
Verified
8.0
5
8.6
740
|
Verified
7.0
5
8.6
728
|
Verified
8.0
5
9.0
803
|
Verified
7.7
5
9.0
751
|
Verified
Taxes
6.7
5
8.7
782
|
Verified
6.7
5
8.2
693
|
Verified
6.3
5
8.4
626
|
Verified
Integration
8.0
5
7.9
505
|
Verified
7.0
5
8.3
526
|
Verified
7.3
5
8.1
439
|
Verified
7.0
5
8.5
562
|
Verified
Platform
7.3
5
8.2
827
|
Verified
7.7
5
8.5
846
|
Verified
8.3
5
8.5
860
|
Verified
8.3
5
8.6
774
|
Verified
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Platform
8.8
7
7.7
729
8.6
7
7.6
537
6.1
6
7.7
380
8.3
7
8.3
811
9.0
7
8.5
741
6.4
7
7.7
590
8.1
7
8.3
800
7.9
7
7.9
686
Categories
Categories
Shared Categories
Sage HCM and UKG Pro are categorized as Core HR, HCM Software, Payroll, and Performance Management
Unique Categories
Sage HCM is categorized as Other Recruiting
Reviews
Reviewers' Company Size
Sage HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
16.7%
Construction
16.7%
Consulting
8.3%
Staffing and Recruiting
8.3%
Retail
8.3%
Other
41.7%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.7%
Discussions
Sage HCM has no discussions with answers
What is UltiPro system?
20 Comments
PG
This article offers a really clear explanation of the UltiPro system within the broader UKG Pro suite. It's so easy to get these systems confused, so your...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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