Users report that Salesforce Platform excels in data security with a score of 9.2, which reviewers mention is crucial for businesses handling sensitive information. In contrast, Copilot's data security score of 8.5 indicates it may not be as robust in this area.
Reviewers mention that Copilot shines in ease of use, scoring 9.4 compared to Salesforce Platform's 8.4. Users on G2 appreciate Copilot's intuitive interface, making it easier for small businesses to adopt quickly.
G2 users highlight that Copilot offers superior data migration capabilities, scoring 9.7, while Salesforce Platform scores 8.9. Reviewers say that Copilot's streamlined migration process minimizes downtime and complexity.
Users say that Salesforce Platform provides excellent workflow management features, scoring 9.1, which is beneficial for mid-market companies needing robust process automation. However, Copilot's score of 9.4 indicates it also offers strong capabilities in this area, particularly for small businesses.
Reviewers mention that Copilot's quality of support is outstanding, with a score of 9.5, compared to Salesforce Platform's 8.5. Users report that Copilot's support team is responsive and helpful, which is vital for small businesses that may lack extensive IT resources.
Users on G2 report that Salesforce Platform has a strong application deployment score of 8.8, which is beneficial for companies looking to implement complex applications. However, Copilot's score of 9.2 suggests it also provides effective deployment options, particularly for simpler applications.
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
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2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
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