[ Agentfo... Reviews ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) [ Agentfo... Reviews ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) # Agentforce 360 Platform (formerly Salesforce Platform) Pricing Overview [Editedit](https://my.g2.com/agentforce-360-platform-formerly-salesforce-platform/pricings) ## Agentforce 360 Platform (formerly Salesforce Platform) Pricing Key Insights Last updated on Apr 09, 2026 * * * Agentforce 360 Platform (formerly Salesforce Platform) offers **3 pricing editions** , starting at **$25**. Agentforce 360 Platform (formerly Salesforce Platform) pricing tiers are designed to support different usage levels and team sizes. Agentforce 360 Platform (formerly Salesforce Platform) does not offer a **free trial**. Compare the Agentforce 360 Platform (formerly Salesforce Platform) pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Salesforce** for **custom pricing**. * * * Platform Starter — $25 / /user/month\* (billed annually) Platform Plus — $100 / /user/month\* (billed annually) Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Platform Starter $25 /user/month\* (billed annually) Users access apps built with the following services: - Access 10 custom objects - 200 APIs calls /user/day - Lightning App Builder - AppExchange - Identity for Employees - Customizable Reports and Dasbhoards - Lightning Console - Process Automation Show More Platform Plus $100 /user/month\* (billed annually) All the powerful services in Platform Starter, PLUS: - Access to 110 custom objects per user - 1000 APIs calls /user/day Show More Platform Unlimited Contact for Quote 1-800-667-6389 - Platform Starter ($25 per user per month): Build custom apps that fuel sales, service, and marketing productivity. - Platform Plus ($100 per user per month): Extend Salesforce to every employee, every department, and transform app dev for your entire organization. Pricing information for Agentforce 360 Platform (formerly Salesforce Platform) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Agentforce 360 Platform (formerly Salesforce Platform) must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Agentforce 360 Platform (formerly Salesforce Platform) Pricing FAQs Generated using AI ### Is Agentforce 360 Platform (formerly Salesforce Platform) free, or does it offer a free trial? No. According to G2 data, Agentforce 360 Platform (formerly Salesforce Platform) does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. ### Who is Agentforce 360 Platform (formerly Salesforce Platform) pricing best suited for? Agentforce 360 Platform (formerly Salesforce Platform)'s pricing is best suited for mid-market and enterprise organizations with dedicated Salesforce administrators and sufficient budgets to maximize the platform's capabilities. G2 reviewers from industries including Information Technology, Financial Services, Healthcare, and Non-Profit Organizations represent the most active adopters. The Platform Starter tier suits organizations needing basic CRM access at lower cost, while Platform Plus fits teams requiring higher API usage and more custom objects. G2 reviewers consistently caution that small businesses and startups often find Agentforce 360 Platform (formerly Salesforce Platform)'s pricing prohibitive, with several noting the per-user cost model becomes burdensome as teams scale, making it most cost-effective for larger, resource-rich organizations. ### What are the key differences between the free and paid versions of Agentforce 360 Platform (formerly Salesforce Platform)? Agentforce 360 Platform (formerly Salesforce Platform) does not offer a free version, but G2's pricing data shows three distinct tiers. The Platform Starter tier at $25 per user per month provides access to 10 custom objects, 200 API calls per user per day, Lightning App Builder, AppExchange, and basic automation. Agentforce 360 Platform (formerly Salesforce Platform)'s Platform Plus tier at $100 per user per month expands access to 110 custom objects and 1,000 API calls per user per day. Agentforce 360 Platform (formerly Salesforce Platform)'s Platform Unlimited tier requires a custom quote. G2 reviewers frequently note that advanced AI features, additional storage, and premium modules require further add-on purchases beyond base licensing costs. ### Is Agentforce 360 Platform (formerly Salesforce Platform) considered good value for its pricing? Agentforce 360 Platform (formerly Salesforce Platform) is widely regarded as a premium investment that delivers substantial value for organizations that fully leverage its capabilities. G2 reviewers consistently rate it highly despite frequent cost complaints, suggesting strong feature-to-value alignment for mid-market and enterprise users. G2 reviews of Agentforce 360 Platform (formerly Salesforce Platform) repeatedly note that licensing fees, add-ons, and storage costs accumulate quickly, making it cost-prohibitive for small businesses and startups. Some G2 reviewers mention switching to alternatives like FluentCRM or HubSpot for cost savings. However, reviewers across industries affirm that when properly implemented, the ROI justifies the pricing of Agentforce 360 Platform (formerly Salesforce Platform), particularly for organizations needing scalable CRM, automation, and AI capabilities. ## Top-Rated Alternatives [ ![Quickbase](https://images.g2crowd.com/uploads/product/hd_favicon/b9699c0fa4dd8b1e4dca9cb53b76f2b0/quickbase.svg "Quickbase") Quickbase 4.5/5 (1,493) ](https://www.g2.com/products/quickbase/reviews) [ ![Claris FileMaker](https://images.g2crowd.com/uploads/product/hd_favicon/4baae6ad7797dd81b5b6ff04015d3b3e/claris-filemaker.svg "Claris FileMaker") Claris FileMaker 4.5/5 (495) ](https://www.g2.com/products/claris-filemaker/reviews) [ ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex") Nintex 4.3/5 (1,272) ](https://www.g2.com/products/nintex-nintex/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/competitors/alternatives) ## Agentforce 360 Platform... Pricing Reviews (2) ![Love G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Love G.") LG Love G. Associate Tech Lead Enterprise (\> 1000 emp.) 3/11/2026 More Options - - [Respond as Agentforce 360 Platform...](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-8171075/official_response/new) "Out-of-the-Box Features That Cover Almost Everything" 5/5 What do you like best about Agentforce 360 Platform (formerly Salesforce Platform)? Out ofthe box features solve 99% things. Review collected by and hosted on G2.com. What do you dislike about Agentforce 360 Platform (formerly Salesforce Platform)? too expensive for small businesses to invest just for crm Review collected by and hosted on G2.com. What problems is Agentforce 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you? I am a consuling manager so we record leads in salesforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AN Alberto N. 1/13/2026 More Options - - [Respond as Agentforce 360 Platform...](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12208668/official_response/new) "Reliable but Expensive with Complex Setup" 2/5 What do you like best about Agentforce 360 Platform (formerly Salesforce Platform)? I like that the Salesforce Platform is reliable and innovative. I appreciate the possibility of always having new features on it. Review collected by and hosted on G2.com. What do you dislike about Agentforce 360 Platform (formerly Salesforce Platform)? I find Salesforce Platform slow and expensive. Additionally, the initial setup was very complex and costly. Review collected by and hosted on G2.com. What problems is Agentforce 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you? I manage the front end of my e-commerce website with Salesforce Platform. It is reliable and offers continuous innovation with new features. Review collected by and hosted on G2.com. 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