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Compare ContactPigeon and Insider One 
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Mid-Market (45.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ContactPigeon
Star Rating
(270)4.9 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ContactPigeonInsider One
Star Rating
(1,265)4.8 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ContactPigeon excels in email marketing, particularly for businesses focused on newsletters. Users appreciate its ability to handle high volumes of campaigns seamlessly, with one user noting the effective use of pop-ups for product recommendations.
- Users say that Insider One stands out for its advanced personalization capabilities, allowing businesses to tailor experiences for different customer segments. Reviewers highlighted the platform's ability to create targeted journeys for various visitor types, enhancing engagement and conversion rates.
- According to verified reviews, ContactPigeon is praised for its ease of setup, with users mentioning a smooth onboarding process that helps them get started quickly. This is particularly beneficial for small businesses looking for a straightforward solution.
- Reviewers mention that Insider One offers robust technical support and guidance, with users appreciating the responsiveness of their account managers. This ongoing support is seen as a significant advantage, especially during implementation and when navigating new features.
- G2 reviewers highlight that while ContactPigeon has a strong focus on traditional marketing activities, it also provides valuable insights through its customer data platform (CDP). Users have found the detailed dashboards helpful for understanding customer behavior and performance metrics.
- Users report that Insider One's speed of implementation and the breadth of its features, such as AI-driven tools for lead tracking, make it a powerful choice for mid-market companies. This capability allows businesses to automate and optimize their marketing efforts effectively.
Pricing
Entry-Level Pricing
ContactPigeon
No pricing availableInsider One
No pricing availableFree Trial
ContactPigeon
No trial information availableInsider One
Free Trial is available
Ratings
Meets Requirements
9.7
136
9.4
1,143
Ease of Use
9.5
167
9.4
1,155
Ease of Setup
9.6
114
9.0
613
Ease of Admin
9.7
78
9.1
313
Quality of Support
9.9
143
9.6
1,140
Has the product been a good partner in doing business?
9.9
71
9.5
314
Product Direction (% positive)
10.0
127
9.8
1,097
Features by Category
Email Marketing
9.7
49
9.6
513
9.9
34
9.6
492
9.8
25
9.6
495
9.9
35
9.6
436
Online Marketing
9.6
26
Feature Not Available
9.9
31
9.6
532
9.8
19
9.6
547
9.9
15
9.5
536
Feature Not Available
Feature Not Available
Lead Management
9.8
16
9.5
506
9.6
12
9.5
504
9.7
26
9.6
551
9.7
10
Feature Not Available
9.6
13
9.5
483
9.7
10
9.5
448
10.0
11
9.5
487
9.8
11
9.5
471
Campaign Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
9.2
8
9.4
442
Feature Not Available
9.4
453
Feature Not Available
Feature Not Available
9.5
11
Feature Not Available
Reporting & Analytics
9.5
14
9.4
533
9.7
18
9.4
528
9.4
12
9.4
522
9.5
11
9.4
519
Feature Not Available
9.1
422
Platform
Feature Not Available
9.5
530
Feature Not Available
9.5
278
9.8
18
9.6
508
9.8
9
9.5
445
9.5
10
9.4
450
9.9
21
9.5
491
Feature Not Available
9.4
431
Agentic AI - Marketing Automation
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
8.8
25
Not enough data
8.8
24
Integration
9.8
20
9.4
500
9.9
16
9.4
500
9.7
12
9.4
461
Visitor Behavior
9.7
11
9.5
582
9.9
12
9.6
601
10.0
10
9.5
545
Templates
9.3
10
9.5
561
9.5
10
9.5
605
9.7
10
9.6
598
Personalization
9.8
10
9.6
590
9.9
12
9.5
577
9.8
9
9.6
587
10.0
7
9.4
521
9.6
9
9.5
571
9.7
11
9.6
573
9.4
6
9.6
598
9.8
11
9.6
586
Multichannel
10.0
8
9.6
590
9.8
9
9.5
526
10.0
12
9.6
588
Administration
9.6
9
9.6
582
9.7
10
9.4
601
10.0
9
9.5
577
9.6
9
9.4
579
Agentic AI - E-Commerce Personalization
Not enough data
8.3
20
Not enough data
8.2
20
Campaigns
10.0
13
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
Analytics
9.8
8
Not enough data
10.0
6
Not enough data
Optimization
10.0
8
Not enough data
9.7
21
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
9.5
10
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
Testing & Tracking
9.8
7
Not enough data
9.3
7
Not enough data
9.7
6
Not enough data
Agentic AI - Direct Mail Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
9.7
602
Not enough data
9.6
582
Targeting
Not enough data
9.6
595
Not enough data
9.6
565
Triggered Content
Not enough data
9.5
503
Not enough data
9.5
500
Not enough data
9.7
554
Personalized Content
Not enough data
9.6
540
Not enough data
9.6
518
Not enough data
9.6
578
Agentic AI - Personalization Engines
Not enough data
8.8
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.9
15
Not enough data
8.9
15
Not enough data
9.0
16
Templates
9.4
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
10.0
9
Not enough data
Edit
9.4
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
Logistics
9.4
9
Not enough data
9.4
8
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.6
86
Not enough data
9.4
80
Not enough data
9.5
81
Not enough data
9.4
82
Not enough data
9.4
86
Not enough data
9.4
84
Not enough data
9.5
87
Not enough data
9.4
82
SMS Platform
Not enough data
9.4
85
Not enough data
9.5
86
Not enough data
9.3
80
Not enough data
Feature Not Available
Not enough data
9.3
86
Not enough data
9.3
85
Agentic AI - SMS Marketing
Not enough data
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.8
21
Not enough data
8.8
22
Not enough data
8.6
22
Data Sourcing
Not enough data
9.5
584
|
Verified
Not enough data
9.5
572
|
Verified
Not enough data
9.6
379
Not enough data
9.5
601
|
Verified
Intelligence
Not enough data
9.4
607
|
Verified
Not enough data
9.4
577
|
Verified
Not enough data
9.6
568
|
Verified
Platform Basics
9.8
8
9.5
656
|
Verified
9.8
9
9.5
655
|
Verified
Platform Data
9.7
10
9.4
639
|
Verified
9.5
7
9.4
617
|
Verified
9.5
10
9.3
652
|
Verified
9.6
8
9.3
619
Platform Additional Functionality
9.8
7
9.5
623
|
Verified
9.3
7
9.5
618
|
Verified
9.4
9
9.4
606
Agentic AI - Customer Journey Analytics
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.6
34
Not enough data
8.7
33
Search Setup
Not enough data
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Product Discovery
Not enough data
9.7
61
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
53
Not enough data
9.7
57
Integration
Not enough data
9.6
61
Not enough data
9.7
55
Not enough data
9.6
57
Page Customization
10.0
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Page Optimization
10.0
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Integrations
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.4
50
Not enough data
9.5
54
Not enough data
9.5
50
Not enough data
9.5
51
Not enough data
9.5
49
Not enough data
9.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.6
51
Not enough data
9.5
49
Not enough data
9.4
48
Not enough data
9.3
47
Conversational AI - Conversational Commerce Platforms
Not enough data
8.3
16
Not enough data
8.7
13
Not enough data
8.2
15
Not enough data
Feature Not Available
Not enough data
8.2
14
Platform integration - Conversational Commerce Platforms
Not enough data
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Feature Not Available
Not enough data
8.7
13
Agentic AI - Personalization
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.7
32
Not enough data
8.6
31
Not enough data
8.8
32
Not enough data
8.7
33
Analysis
Not enough data
9.3
625
Not enough data
9.4
697
Not enough data
9.3
558
|
Verified
Not enough data
9.4
603
|
Verified
Campaigns
Not enough data
9.4
581
|
Verified
Not enough data
9.7
700
|
Verified
Not enough data
9.4
487
Not enough data
9.2
487
Not enough data
9.6
574
|
Verified
Not enough data
9.6
660
|
Verified
Engagement
Not enough data
9.6
628
Platform
Not enough data
9.6
676
Not enough data
9.4
627
|
Verified
Not enough data
9.5
548
Agentic AI - Mobile Marketing
Not enough data
9.1
32
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
9.0
30
Not enough data
9.0
30
Not enough data
9.0
31
Categories
Categories
Shared Categories
ContactPigeon and Insider One are categorized as E-Commerce Personalization, Customer Journey Analytics, Marketing Automation, and Customer Data Platform (CDP)
Unique Categories
ContactPigeon is categorized as Retail Intelligence, Email Template Builder, Direct Mail Automation, Push Notification, and Landing Page Builders
Insider One is categorized as E-Commerce Search, Personalization, Personalization Engines, Mobile Marketing, SMS Marketing, WhatsApp Marketing, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
ContactPigeon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
19.0%
Retail
14.2%
Marketing and Advertising
11.6%
Cosmetics
8.6%
Health, Wellness and Fitness
7.8%
Other
38.8%
Retail
26.3%
Apparel & Fashion
10.1%
Cosmetics
4.0%
Food & Beverages
3.8%
Marketing and Advertising
3.7%
Other
52.1%
Alternatives
Discussions
ContactPigeon has no discussions with answers
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
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