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Compare Confluence and Scribe 
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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free
Confluence
Star Rating
(4,125)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansScribe
Star Rating
(675)4.8 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansConfluence vs Scribe
When assessing the two solutions, reviewers found Scribe easier to use, set up, and administer. Reviewers also preferred doing business with Scribe overall.
- Reviewers felt that Scribe meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that Scribe is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Scribe over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Scribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Free Trial
Confluence
Free Trial is available
Scribe
Free Trial is available
Ratings
Meets Requirements
8.5
3,525
9.2
605
Ease of Use
8.0
3,555
9.4
613
Ease of Setup
8.2
1,058
9.5
563
Ease of Admin
8.0
818
9.4
279
Quality of Support
8.1
2,393
9.3
305
Has the product been a good partner in doing business?
8.4
738
9.4
259
Product Direction (% positive)
7.5
3,468
9.5
592
Features by Category
Guide Options
Not enough data
8.2
409
Not enough data
8.5
408
Not enough data
7.8
402
Not enough data
7.8
405
Not enough data
8.2
398
Guide Tools
Not enough data
8.0
395
Not enough data
8.3
399
Not enough data
8.6
406
Not enough data
7.8
386
Access Options
Not enough data
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Platform Basics
Not enough data
9.6
383
Not enough data
Feature Not Available
Not enough data
8.7
375
Platform Content
Not enough data
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.7
367
Not enough data
8.4
357
Agentic AI - Screen and Video Capture
Not enough data
7.8
127
Task Tracking
Not enough data
8.0
328
Not enough data
7.5
321
Not enough data
8.1
324
Checklist Options
Not enough data
Feature Not Available
Not enough data
7.5
312
Not enough data
8.5
327
Software Availability
Not enough data
7.8
325
Not enough data
8.5
324
Not enough data
7.0
311
Not enough data
9.1
336
Knowledge Pages
8.5
736
Not enough data
8.4
718
Not enough data
8.8
739
Not enough data
8.3
636
Not enough data
7.8
423
Not enough data
8.7
475
Not enough data
Knowledge Dissemination
8.3
656
Not enough data
8.6
739
Not enough data
9.1
782
Not enough data
8.6
765
Not enough data
8.1
460
Not enough data
7.8
409
Not enough data
8.8
457
Not enough data
8.3
434
Not enough data
8.5
429
Not enough data
Agentic AI - Knowledge Base
7.5
166
Not enough data
7.5
164
Not enough data
7.4
163
Not enough data
Login Options
9.0
32
Not enough data
8.2
30
Not enough data
Productivity
7.4
29
Not enough data
7.9
29
Not enough data
7.9
31
Not enough data
7.2
29
Not enough data
7.7
30
Not enough data
Customization
7.9
30
Not enough data
8.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.5
27
Not enough data
Automation
8.4
42
Not enough data
8.5
40
Not enough data
8.5
41
Not enough data
Administration
8.7
42
Not enough data
8.3
41
Not enough data
9.0
40
Not enough data
Project management
8.7
41
Not enough data
8.3
40
Not enough data
8.5
40
Not enough data
8.4
41
Not enough data
8.3
40
Not enough data
7.7
40
Not enough data
8.3
40
Not enough data
Workload
7.6
40
Not enough data
8.3
41
Not enough data
8.4
41
Not enough data
7.9
39
Not enough data
Communication & Collaboration
8.5
40
Not enough data
9.0
43
Not enough data
8.9
44
Not enough data
Cost Management
7.6
40
Not enough data
7.7
40
Not enough data
7.5
40
Not enough data
Integration
7.9
39
Not enough data
7.7
41
Not enough data
7.6
40
Not enough data
Generative AI
7.9
40
Not enough data
8.0
39
Not enough data
Agentic AI - Work Management
7.6
37
Not enough data
7.6
37
Not enough data
7.8
38
Not enough data
8.0
37
Not enough data
Communication
7.0
54
Not enough data
8.4
56
Not enough data
7.7
51
Not enough data
8.1
56
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
51
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.0
50
Not enough data
8.2
51
Not enough data
Project Management
8.3
52
Not enough data
8.5
53
Not enough data
8.9
50
Not enough data
9.0
50
Not enough data
Remote Collaboration
9.1
52
Not enough data
8.7
53
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.9
51
Not enough data
7.7
50
Not enough data
Agentic AI - Project Collaboration
7.1
48
Not enough data
7.5
48
Not enough data
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Scribe share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
Scribe is categorized as Standard Operating Procedures, Work Instructions, and Screen and Video Capture
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Computer Software
8.8%
Information Technology and Services
8.0%
Financial Services
4.7%
Accounting
4.2%
Non-Profit Organization Management
4.1%
Other
70.2%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Scribe has no discussions with answers
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