Compare Clicky vs Heap

See this
comparison of Clicky vs. Heap
based on data from user reviews. Clicky rates 4.3/5 stars with 12 reviews. Heap rates 4.3/5 stars with 117 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
$0
FREE
Free
$0
per month
 
Pro
$9.99
per month
Enterprise
Custom
 
Pro Plus
$14.99
per month
 
Pro Platinum
$19.99
per month
 
Custom
Contact Clicky
 
Free Trial Unavailable
Free Trial
Clicky
Free
$0FREE
Pro
$9.99per month
Pro Plus
$14.99per month
Pro Platinum
$19.99per month
Custom
Contact Clicky
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.3
Ease of Use
Ease of Use
9.1
8.0
Ease of Setup
Ease of Setup
9.5
9.0
Ease of Admin
Ease of Admin
9.3
8.3
Quality of Support
Quality of Support
8.1
8.3
Ease of Doing Business With
Ease of Doing Business With
8.8
8.4
Product Direction (% positive)
Product Direction (% positive)
6.8
8.7
Meets Requirements
Clicky
8.8
Heap
8.3
Ease of Use
Clicky
9.1
Heap
8.0
Ease of Setup
Clicky
9.5
Heap
9.0
Ease of Admin
Clicky
9.3
Heap
8.3
Quality of Support
Clicky
8.1
Heap
8.3
Ease of Doing Business With
Clicky
8.8
Heap
8.4
Product Direction (% positive)
Clicky
6.8
Heap
8.7

Features

Metrics
Sessions - Digital Analytics
Clicky
9.4
Heap
8.6
Engagement
Clicky
9.4
Heap
8.1
Entry and Exit Pages
Clicky
9.4
Heap
7.9
Standard Event Tracking
Clicky
8.7
Heap
9.1
Custom Event Tracking
Clicky
8.0
Heap
8.6
Retention
Clicky
8.3
Heap
7.7
Return
Clicky
8.3
Heap
7.9
Conversions
Clicky
9.0
Heap
8.1
Funnels
Clicky
7.8
Heap
8.5
Reporting
Real-Time Reporting
Clicky
9.7
Heap
8.5
Trending
Clicky
7.7
Heap
7.4
Retroactive Reporting
Clicky
8.5
Heap
8.7
Segmentation
Clicky
8.6
Heap
7.9
Mobile Reporting
Clicky
8.1
Heap
8.0
Unification Across Devices
Clicky
6.7
Heap
8.3
Custom Reports and Dashboards
Clicky
7.8
Heap
7.8
Other
User Data
Clicky
8.9
Heap
8.1
Site Search Reporting
Clicky
8.5
Heap
7.5
Load Time Monitoring
Clicky
7.7
Heap
7.5
Campaign Tracking
Clicky
8.3
Heap
8.0
E-Commerce
Clicky
7.1
Heap
7.4
Promotional Messages
Clicky
7.3
Heap
Not enough data available
Administration Alerts
Clicky
7.5
Heap
Not enough data available
Administration
API / Integrations
Clicky
8.0
Heap
8.0
QA Testing
Clicky
Not enough data available
Heap
Not enough data available
Performance and Reliability
Clicky
9.0
Heap
8.2
User, Role, and Access Management
Clicky
8.8
Heap
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
56.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
34.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
9.4%
Clicky
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%
Heap
Small-Business
56.4%
Mid-Market
34.2%
Enterprise
9.4%

Reviewers' Industry

 
Marketing and Advertising
25.0%
Internet
24.1%
 
Internet
16.7%
Computer Software
14.9%
 
Design
16.7%
Information Technology and Services
13.5%
 
Writing and Editing
8.3%
Marketing and Advertising
12.8%
 
Wholesale
8.3%
Insurance
2.1%
 
Other
25.0%
Other
32.6%
Clicky
Marketing and Advertising
25.0%
Internet
16.7%
Design
16.7%
Writing and Editing
8.3%
Wholesale
8.3%
Other
25.0%
Heap
Internet
24.1%
Computer Software
14.9%
Information Technology and Services
13.5%
Marketing and Advertising
12.8%
Insurance
2.1%
Other
32.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

 
Clicky
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Heap
Most Helpful Favorable Review
Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Most Helpful Critical Review
Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

Screenshots

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Clicky
No screenshots provided

Videos

 No videos provided


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

Clicky
No videos provided
Heap


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

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