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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
$0 FREE
Free 10000 Sessions Per Month
Clicky
Star Rating
(33)4.5 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 FREE
Browse all 5 pricing plansHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, allowing for comprehensive tracking of user interactions, while Clicky, with a score of 8.5, is noted for its Custom Event Tracking capabilities, which some users find less intuitive.
- Reviewers mention that Clicky shines in Real-Time Reporting with a score of 9.4, providing immediate insights into user behavior, whereas Heap's score of 8.6 in this area indicates it may not be as responsive in delivering real-time data.
- G2 users highlight that Clicky offers superior Ease of Setup with a score of 9.6, making it more accessible for small businesses, while Heap's score of 8.5 suggests a steeper learning curve for new users.
- Users on G2 report that Heap | by Contentsquare's Dynamic Segmentation feature scores 9.2, allowing for advanced user segmentation, which is a significant advantage over Clicky's lower score in this area.
- Reviewers say that Clicky's Exit Tracking feature, scoring 9.1, is particularly effective for understanding user drop-off points, while Heap's score of 7.9 indicates it may not provide as detailed insights in this regard.
- Users report that Heap | by Contentsquare's Product Direction score of 8.7 reflects a strong commitment to evolving its features, while Clicky's score of 7.9 suggests some users feel it may not be innovating as rapidly.
Pricing
Entry-Level Pricing
Clicky
Free
$0
FREE
- Web sites you can track: 1
- Daily page views (total): 3000
- All the basics: Content / Searches / Referrers / etc. Individual visitors and actions. Real time data
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Clicky
No trial information availableHeap
Free Trial is available
Ratings
Meets Requirements
9.1
27
8.6
857
Ease of Use
9.2
28
8.1
866
Ease of Setup
9.7
15
8.5
314
Ease of Admin
9.4
13
8.6
317
Quality of Support
8.9
24
8.7
680
Has the product been a good partner in doing business?
9.0
12
8.8
299
Product Direction (% positive)
8.1
24
8.7
795
Features by Category
Metrics
9.2
22
8.6
397
9.1
22
8.4
365
9.3
22
8.3
327
8.6
21
9.0
398
8.4
20
8.8
391
8.4
17
8.0
305
8.5
19
8.1
279
9.0
19
8.7
347
8.3
17
8.7
368
Reporting
9.5
22
8.6
365
7.9
21
8.0
293
8.4
18
8.7
330
8.6
17
8.3
358
8.5
18
8.2
205
7.5
18
8.4
225
8.5
20
8.3
375
Other
8.9
19
8.4
339
8.7
19
8.0
185
8.3
18
7.6
192
8.4
18
8.2
214
8.2
16
8.1
149
8.7
15
8.0
45
8.3
18
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.6
15
8.4
274
8.7
13
8.6
99
9.1
20
8.6
412
8.9
17
8.7
388
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Tools
8.3
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
Metrics
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
7.6
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Clicky and Heap are categorized as Digital Analytics
Unique Categories
Clicky is categorized as Content Analytics
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Clicky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.1%
Internet
12.9%
Design
6.5%
Computer Software
6.5%
Writing and Editing
3.2%
Other
54.8%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Alternatives
Discussions
Clicky has no discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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