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Compare Chili Piper and Google Workspace 
Featured Products
At a Glance
Market Segments
Mid-Market (61.8% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$15.00 1 User Per Month
$6.00 Per Month
Chili Piper
Star Rating
(697)4.6 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User Per Month
Browse all 7 pricing plansGoogle Workspace
Star Rating
(47,269)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chili Piper. Users appreciate its seamless integration of tools like Gmail and Calendar, which enhance client communication and scheduling efficiency.
- Users say that Google Workspace's implementation process is notably quick and intuitive, making it a preferred choice for many. Recent feedback highlights how the real-time collaboration features in Google Sheets are invaluable for data analysis and KPI tracking, streamlining workflows effectively.
- Reviewers mention that while Chili Piper is praised for its user-friendly interface, particularly in scheduling meetings, it faces challenges in overall market presence. Users find it simplifies the meeting scheduling process, eliminating the back-and-forth emails, but the limited number of reviews suggests a less established user base.
- According to verified reviews, Google Workspace shines in its ease of use and setup, with users noting high scores in these areas. The platform's ability to manage multiple calendars and provide customizable notifications is frequently highlighted as a major advantage for daily operations.
- Users appreciate Chili Piper's strong support quality, which is rated higher than Google Workspace. This indicates that while Google Workspace offers a broader range of features, Chili Piper may provide more personalized assistance, making it a good option for businesses that prioritize support.
- Reviewers highlight that Google Workspace's extensive feature set, including cloud-based file storage and collaboration tools, makes it a robust choice for small businesses. In contrast, Chili Piper's focus on mid-market solutions may limit its appeal to smaller organizations looking for comprehensive productivity tools.
Pricing
Entry-Level Pricing
Chili Piper
Instant Booker
$15.00
1 User Per Month
A powerful scheduling tool for sales and customer success reps
- Book instant meetings from your inbox, calendar, and sales tools like Salesforce, HubSpot, Outreach, and Salesloft
- Unlimited booking links and meeting types
- Suggest available times for yourself or others over email with one-click booking
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Chili Piper
No trial information availableGoogle Workspace
Free Trial is available
Ratings
Meets Requirements
9.3
444
9.1
37,485
Ease of Use
9.0
448
9.3
37,703
Ease of Setup
8.0
151
9.2
9,637
Ease of Admin
8.2
149
9.1
8,191
Quality of Support
9.3
405
8.6
29,872
Has the product been a good partner in doing business?
8.9
147
9.0
7,516
Product Direction (% positive)
9.1
380
8.7
36,213
Features by Category
File Management
Not enough data
9.2
7986
Not enough data
9.1
8042
Not enough data
9.0
8128
Not enough data
8.9
8172
Not enough data
9.0
7767
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
120
Not enough data
7.8
120
Not enough data
7.9
118
Collaboration
Not enough data
9.0
7557
Not enough data
9.4
8350
Not enough data
9.2
7869
Not enough data
8.8
6841
Administration
Not enough data
9.1
6018
Not enough data
8.9
5846
Not enough data
9.1
5804
Not enough data
8.4
6287
Not enough data
8.7
5288
Not enough data
9.1
6404
Platform
Not enough data
9.3
2135
Not enough data
8.8
1736
Not enough data
8.8
1661
Not enough data
8.8
1501
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
2101
Not enough data
8.8
2231
Not enough data
8.7
2049
Business Instant Messaging
Not enough data
9.0
2191
Not enough data
9.0
2228
Business Instant Messaging
Not enough data
9.0
2272
Not enough data
9.1
2341
Not enough data
8.7
1889
Generative AI - Business Instant Messaging
Not enough data
8.3
258
AI - Business Instant Messaging
Not enough data
8.2
252
Not enough data
8.3
251
Not enough data
8.2
250
Not enough data
8.3
249
Agentic AI - Business Instant Messaging
Not enough data
8.3
139
Not enough data
8.3
138
Presenter Tools
Not enough data
8.9
2810
Not enough data
8.4
2416
Not enough data
8.3
2298
Not enough data
8.7
2710
Conferencing Options
Not enough data
9.0
3072
Not enough data
9.0
3134
Not enough data
9.1
3233
Application Tools
Not enough data
8.7
2478
Not enough data
8.5
2555
Not enough data
9.1
2852
Agentic AI - Screen Sharing
Not enough data
8.3
204
Platform Basics
Not enough data
8.7
1815
Not enough data
8.8
1811
Not enough data
9.5
1840
Platform Content
Not enough data
8.6
1702
Not enough data
8.1
1704
Not enough data
8.3
1637
Not enough data
9.4
1808
Platform Additional Functionality
Not enough data
8.7
1603
Not enough data
9.2
1703
Not enough data
9.4
1741
Generative AI
Not enough data
8.5
545
Not enough data
8.1
535
Not enough data
7.6
530
Not enough data
8.4
538
Not enough data
7.3
522
Not enough data
8.1
530
Not enough data
7.8
527
Calculating
Not enough data
8.9
1854
Not enough data
8.9
1748
Insights
Not enough data
8.7
1727
Not enough data
8.9
1789
Editing
Not enough data
8.5
1731
Not enough data
9.4
1876
Not enough data
8.9
1785
Functionality
Not enough data
8.7
1587
Not enough data
9.2
1797
Not enough data
9.1
1811
Not enough data
9.5
1901
Applications
Not enough data
9.3
1370
Not enough data
9.1
1284
Not enough data
8.4
1225
Collaboration
Not enough data
9.3
1354
Not enough data
8.9
1204
Not enough data
9.3
1324
Management
Not enough data
9.2
1303
Not enough data
9.1
1253
Not enough data
9.5
1308
Agentic AI - Office Suites
Not enough data
7.9
383
Not enough data
8.1
383
Collaboration Tools
Not enough data
9.0
5938
Not enough data
9.1
4190
Not enough data
8.3
3652
Not enough data
9.0
4238
Not enough data
8.9
3973
Meeting Coordination
Not enough data
9.1
5800
Not enough data
8.5
5177
Not enough data
8.8
5468
Not enough data
9.2
4178
Software Type
Not enough data
9.1
5757
Not enough data
9.2
4247
Not enough data
8.9
3821
Agentic AI - Video Conferencing
Not enough data
8.1
374
Not enough data
7.9
377
Not enough data
8.2
373
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
129
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.0
1015
Not enough data
9.0
1038
Not enough data
8.4
994
Not enough data
8.9
1012
Survey Customization
Not enough data
8.5
865
Not enough data
8.4
915
Not enough data
8.6
912
Not enough data
8.4
756
Survey Insights
Not enough data
8.8
995
Not enough data
8.4
762
Not enough data
9.0
971
Not enough data
9.0
967
Agentic AI - Survey
Not enough data
8.2
80
Not enough data
8.0
79
Not enough data
8.2
79
Calendar View
9.1
130
9.2
1452
9.2
137
9.2
1419
Shared Calendar
9.2
138
9.3
1465
9.2
130
9.1
1423
Accessibility
9.1
110
8.8
1240
9.0
93
8.6
1294
Integration
Feature Not Available
9.0
1358
9.1
115
8.9
1336
9.3
149
8.9
1347
Notifications
9.4
140
9.0
1385
9.3
108
8.7
1242
Generative AI
Not enough data
7.8
756
Not enough data
8.1
759
Not enough data
8.0
755
Agentic AI - Calendar
Not enough data
8.1
303
Design
Not enough data
8.7
1401
Not enough data
8.5
1412
Not enough data
8.5
1405
Collaboration
Not enough data
9.4
1511
Not enough data
9.3
1486
File Types
Not enough data
9.2
1497
Not enough data
9.0
1468
Not enough data
8.7
1226
Edit & Revise
Not enough data
9.1
1479
Not enough data
8.9
1430
Not enough data
9.2
1501
Integrate & Embed
Not enough data
9.3
1444
Not enough data
8.9
1298
Not enough data
9.1
1374
Operating System
Not enough data
9.1
1344
Not enough data
9.0
1323
Not enough data
8.2
1080
Generative AI
Not enough data
8.4
748
Not enough data
8.5
735
Not enough data
7.8
728
Not enough data
8.2
729
Not enough data
8.1
723
Agentic AI - Document Creation
Not enough data
7.8
297
Integrations
9.4
91
Not enough data
9.5
149
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Not enough data
Branding & Customizatio
9.4
136
Not enough data
9.3
140
Not enough data
9.2
110
Not enough data
Automatic Rules & Configurations
9.5
150
Not enough data
9.5
137
Not enough data
9.2
134
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.4
829
Not enough data
8.4
824
Not enough data
8.1
820
Not enough data
8.0
322
Not enough data
8.4
321
Not enough data
7.8
316
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.9
77
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
335
Not enough data
8.5
361
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
388
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
Chili Piper and Google Workspace are categorized as Calendar
Unique Categories
Chili Piper is categorized as Business Scheduling, Lead-to-Account Matching and Routing, and Live Chat
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.2%
Information Technology and Services
12.6%
Marketing and Advertising
6.7%
Financial Services
6.1%
Internet
2.7%
Other
29.8%
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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