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Compare Chili Piper and Google Workspace 
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At a Glance
Market Segments
Mid-Market (61.8% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$15.00 1 User Per Month
$6.00 Per Month
Chili Piper
Star Rating
(697)4.6 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User Per Month
Browse all 7 pricing plansGoogle Workspace
Star Rating
(47,259)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chili Piper. Users appreciate its seamless integration of tools like Gmail and Calendar, which enhance client communication and scheduling efficiency.
- Users say that Google Workspace's implementation process is notably quick and intuitive, making it a preferred choice for many. Recent feedback highlights how the real-time collaboration features in Google Sheets are invaluable for data analysis and KPI tracking, streamlining workflows effectively.
- Reviewers mention that while Chili Piper is praised for its user-friendly interface, particularly in scheduling meetings, it faces challenges in overall market presence. Users find it simplifies the meeting scheduling process, eliminating the back-and-forth emails, but the limited number of reviews suggests a less established user base.
- According to verified reviews, Google Workspace shines in its ease of use and setup, with users noting high scores in these areas. The platform's ability to manage multiple calendars and provide customizable notifications is frequently highlighted as a major advantage for daily operations.
- Users appreciate Chili Piper's strong support quality, which is rated higher than Google Workspace. This indicates that while Google Workspace offers a broader range of features, Chili Piper may provide more personalized assistance, making it a good option for businesses that prioritize support.
- Reviewers highlight that Google Workspace's extensive feature set, including cloud-based file storage and collaboration tools, makes it a robust choice for small businesses. In contrast, Chili Piper's focus on mid-market solutions may limit its appeal to smaller organizations looking for comprehensive productivity tools.
Pricing
Entry-Level Pricing
Chili Piper
Instant Booker
$15.00
1 User Per Month
A powerful scheduling tool for sales and customer success reps
- Book instant meetings from your inbox, calendar, and sales tools like Salesforce, HubSpot, Outreach, and Salesloft
- Unlimited booking links and meeting types
- Suggest available times for yourself or others over email with one-click booking
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Chili Piper
No trial information availableGoogle Workspace
Free Trial is available
Ratings
Meets Requirements
9.3
444
9.1
37,470
Ease of Use
9.0
448
9.3
37,687
Ease of Setup
8.0
151
9.2
9,621
Ease of Admin
8.2
149
9.1
8,188
Quality of Support
9.3
405
8.6
29,858
Has the product been a good partner in doing business?
8.9
147
9.0
7,513
Product Direction (% positive)
9.1
380
8.7
36,197
Features by Category
File Management
Not enough data
9.2
7985
Not enough data
9.1
8041
Not enough data
9.0
8128
Not enough data
8.9
8172
Not enough data
9.0
7767
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
120
Not enough data
7.8
120
Not enough data
7.9
118
Collaboration
Not enough data
9.0
7557
Not enough data
9.4
8349
Not enough data
9.2
7867
Not enough data
8.8
6841
Administration
Not enough data
9.1
6018
Not enough data
8.9
5846
Not enough data
9.1
5804
Not enough data
8.4
6287
Not enough data
8.7
5288
Not enough data
9.1
6404
Platform
Not enough data
9.3
2133
Not enough data
8.8
1735
Not enough data
8.8
1659
Not enough data
8.8
1500
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.7
2099
Not enough data
8.8
2229
Not enough data
8.7
2047
Business Instant Messaging
Not enough data
9.0
2189
Not enough data
9.0
2226
Business Instant Messaging
Not enough data
9.0
2270
Not enough data
9.1
2340
Not enough data
8.7
1889
Generative AI - Business Instant Messaging
Not enough data
8.3
258
AI - Business Instant Messaging
Not enough data
8.2
252
Not enough data
8.3
251
Not enough data
8.2
250
Not enough data
8.3
249
Agentic AI - Business Instant Messaging
Not enough data
8.3
139
Not enough data
8.3
138
Presenter Tools
Not enough data
8.9
2810
Not enough data
8.4
2416
Not enough data
8.3
2298
Not enough data
8.7
2710
Conferencing Options
Not enough data
9.0
3070
Not enough data
9.0
3131
Not enough data
9.1
3230
Application Tools
Not enough data
8.7
2476
Not enough data
8.5
2555
Not enough data
9.1
2851
Agentic AI - Screen Sharing
Not enough data
8.3
204
Platform Basics
Not enough data
8.7
1813
Not enough data
8.8
1808
Not enough data
9.5
1838
Platform Content
Not enough data
8.6
1701
Not enough data
8.1
1703
Not enough data
8.3
1636
Not enough data
9.4
1805
Platform Additional Functionality
Not enough data
8.7
1600
Not enough data
9.2
1702
Not enough data
9.4
1741
Generative AI
Not enough data
8.5
543
Not enough data
8.1
533
Not enough data
7.6
529
Not enough data
8.4
536
Not enough data
7.3
521
Not enough data
8.1
528
Not enough data
7.8
525
Calculating
Not enough data
8.9
1854
Not enough data
8.9
1748
Insights
Not enough data
8.7
1726
Not enough data
8.9
1788
Editing
Not enough data
8.5
1730
Not enough data
9.4
1875
Not enough data
8.9
1785
Functionality
Not enough data
8.7
1587
Not enough data
9.2
1798
Not enough data
9.1
1811
Not enough data
9.5
1902
Applications
Not enough data
9.3
1359
Not enough data
9.1
1280
Not enough data
8.4
1221
Collaboration
Not enough data
9.3
1343
Not enough data
8.9
1200
Not enough data
9.3
1316
Management
Not enough data
9.2
1297
Not enough data
9.1
1249
Not enough data
9.5
1303
Agentic AI - Office Suites
Not enough data
7.9
379
Not enough data
8.1
380
Collaboration Tools
Not enough data
9.0
5936
Not enough data
9.1
4189
Not enough data
8.3
3651
Not enough data
9.0
4236
Not enough data
8.9
3970
Meeting Coordination
Not enough data
9.1
5797
Not enough data
8.5
5175
Not enough data
8.8
5467
Not enough data
9.2
4176
Software Type
Not enough data
9.1
5755
Not enough data
9.2
4245
Not enough data
8.9
3819
Agentic AI - Video Conferencing
Not enough data
8.1
373
Not enough data
7.9
376
Not enough data
8.2
372
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
129
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.0
1015
Not enough data
9.0
1038
Not enough data
8.4
994
Not enough data
8.9
1012
Survey Customization
Not enough data
8.5
865
Not enough data
8.4
915
Not enough data
8.6
912
Not enough data
8.4
756
Survey Insights
Not enough data
8.8
995
Not enough data
8.4
762
Not enough data
9.0
971
Not enough data
9.0
967
Agentic AI - Survey
Not enough data
8.2
80
Not enough data
8.0
79
Not enough data
8.2
79
Calendar View
9.1
130
9.2
1448
9.2
137
9.1
1416
Shared Calendar
9.2
138
9.3
1461
9.2
130
9.1
1421
Accessibility
9.1
110
8.8
1237
9.0
93
8.6
1291
Integration
Feature Not Available
9.0
1355
9.1
115
8.9
1334
9.3
149
8.9
1345
Notifications
9.4
140
9.0
1383
9.3
108
8.7
1239
Generative AI
Not enough data
7.8
753
Not enough data
8.1
757
Not enough data
8.0
753
Agentic AI - Calendar
Not enough data
8.1
301
Design
Not enough data
8.7
1400
Not enough data
8.5
1410
Not enough data
8.5
1403
Collaboration
Not enough data
9.4
1506
Not enough data
9.3
1483
File Types
Not enough data
9.2
1496
Not enough data
9.0
1467
Not enough data
8.7
1225
Edit & Revise
Not enough data
9.1
1477
Not enough data
8.9
1429
Not enough data
9.2
1499
Integrate & Embed
Not enough data
9.3
1442
Not enough data
8.9
1297
Not enough data
9.1
1372
Operating System
Not enough data
9.1
1343
Not enough data
9.0
1322
Not enough data
8.2
1079
Generative AI
Not enough data
8.4
747
Not enough data
8.5
733
Not enough data
7.8
727
Not enough data
8.2
728
Not enough data
8.1
722
Agentic AI - Document Creation
Not enough data
7.8
295
Integrations
9.4
91
Not enough data
9.5
149
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Not enough data
Branding & Customizatio
9.4
136
Not enough data
9.3
140
Not enough data
9.2
110
Not enough data
Automatic Rules & Configurations
9.5
150
Not enough data
9.5
137
Not enough data
9.2
134
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.4
827
Not enough data
8.4
822
Not enough data
8.1
818
Not enough data
8.0
320
Not enough data
8.4
319
Not enough data
7.8
314
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
8.0
75
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
335
Not enough data
8.5
361
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
388
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
Chili Piper and Google Workspace are categorized as Calendar
Unique Categories
Chili Piper is categorized as Business Scheduling, Lead-to-Account Matching and Routing, and Live Chat
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.2%
Information Technology and Services
12.6%
Marketing and Advertising
6.7%
Financial Services
6.1%
Internet
2.7%
Other
29.8%
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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