Compare Chili Piper and Google Workspace 
Featured Products
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
$6.00 Per Month
Chili Piper
Star Rating
(730)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansGoogle Workspace
Star Rating
(47,594)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, integrating email, documents, storage, and meetings all in one platform. Users appreciate the efficiency it brings, allowing for real-time collaboration in Docs, Sheets, and Slides, which enhances team productivity.
- Users say that Chili Piper stands out for its exceptional customer support, with many highlighting the effectiveness of their Customer Success Managers (CSMs). Reviewers have noted that having a dedicated CSM can significantly ease the transition and implementation process, making it easier to scale the software within their teams.
- According to verified reviews, Google Workspace is praised for its intuitive setup process, with many users finding it easy to onboard new team members. The platform's user-friendly design contributes to a smoother experience, which is particularly beneficial for small businesses looking to minimize downtime.
- Reviewers mention that while Chili Piper offers a simple user experience, it also provides a small learning curve that allows users to quickly adapt and utilize its features effectively. This adaptability is particularly appreciated by teams that need to schedule calls without leaving their current workflow.
- G2 reviewers highlight that Google Workspace's overall satisfaction ratings are significantly higher, reflecting a broader user base and more consistent positive feedback. Users enjoy the AI features that enhance productivity, making tasks easier and more enjoyable.
- Users report that while Chili Piper has strong features for scheduling and integrations, it faces challenges in comparison to Google Workspace's extensive capabilities. Some users feel that Google Workspace's all-in-one approach provides a more cohesive experience, especially for teams that rely on multiple tools for collaboration.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Chili Piper
No trial information availableGoogle Workspace
Free Trial is available
Ratings
Meets Requirements
9.2
461
9.1
37,723
Ease of Use
9.0
467
9.3
37,944
Ease of Setup
8.0
167
9.3
9,868
Ease of Admin
8.2
160
9.1
8,291
Quality of Support
9.3
422
8.6
30,087
Has the product been a good partner in doing business?
8.9
158
9.0
7,614
Product Direction (% positive)
9.1
396
8.7
36,447
Features by Category
File Management
Not enough data
9.2
8024
Not enough data
9.1
8078
Not enough data
9.1
8165
Not enough data
8.9
8206
Not enough data
9.0
7796
Agentic AI - Cloud Content Collaboration
Not enough data
7.8
139
Not enough data
8.1
143
Not enough data
8.2
139
Collaboration
Not enough data
9.0
7585
Not enough data
9.4
8396
Not enough data
9.2
7901
Not enough data
8.8
6865
Administration
Not enough data
9.1
6048
Not enough data
9.0
5871
Not enough data
9.1
5825
Not enough data
8.4
6309
Not enough data
8.7
5307
Not enough data
9.1
6432
Platform
Not enough data
9.3
2148
Not enough data
8.8
1744
Not enough data
8.8
1668
Not enough data
8.8
1510
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
2113
Not enough data
8.8
2238
Not enough data
8.7
2057
Business Instant Messaging
Not enough data
9.0
2198
Not enough data
9.0
2244
Business Instant Messaging
Not enough data
9.0
2283
Not enough data
9.1
2353
Not enough data
8.7
1897
Generative AI - Business Instant Messaging
Not enough data
8.4
270
AI - Business Instant Messaging
Not enough data
8.3
264
Not enough data
8.3
263
Not enough data
8.3
261
Not enough data
8.4
262
Agentic AI - Business Instant Messaging
Not enough data
8.3
151
Not enough data
8.4
149
Presenter Tools
Not enough data
8.9
2839
Not enough data
8.4
2444
Not enough data
8.3
2329
Not enough data
8.7
2740
Conferencing Options
Not enough data
9.0
3111
Not enough data
9.0
3168
Not enough data
9.1
3277
Application Tools
Not enough data
8.8
2512
Not enough data
8.6
2587
Not enough data
9.1
2885
Agentic AI - Screen Sharing
Not enough data
8.5
239
Platform Basics
Not enough data
8.7
1832
Not enough data
8.8
1827
Not enough data
9.5
1862
Platform Content
Not enough data
8.7
1717
Not enough data
8.1
1718
Not enough data
8.3
1651
Not enough data
9.4
1828
Platform Additional Functionality
Not enough data
8.8
1619
Not enough data
9.2
1720
Not enough data
9.4
1768
Generative AI
Not enough data
8.5
564
Not enough data
8.2
553
Not enough data
7.7
550
Not enough data
8.5
558
Not enough data
7.3
540
Not enough data
8.2
548
Not enough data
7.9
547
Calculating
Not enough data
9.0
1875
Not enough data
8.9
1766
Insights
Not enough data
8.7
1749
Not enough data
8.9
1813
Editing
Not enough data
8.5
1751
Not enough data
9.4
1911
Not enough data
8.9
1804
Functionality
Not enough data
8.7
1609
Not enough data
9.2
1825
Not enough data
9.1
1839
Not enough data
9.6
1929
Applications
Not enough data
9.3
1505
Not enough data
9.1
1339
Not enough data
8.4
1256
Collaboration
Not enough data
9.4
1511
Not enough data
9.0
1242
Not enough data
9.3
1430
Management
Not enough data
9.3
1376
Not enough data
9.1
1289
Not enough data
9.5
1350
Agentic AI - Office Suites
Not enough data
8.1
427
Not enough data
8.2
429
Collaboration Tools
Not enough data
9.0
5971
Not enough data
9.1
4217
Not enough data
8.3
3678
Not enough data
9.0
4266
Not enough data
8.9
4004
Meeting Coordination
Not enough data
9.1
5836
Not enough data
8.6
5210
Not enough data
8.8
5493
Not enough data
9.2
4206
Software Type
Not enough data
9.1
5787
Not enough data
9.2
4277
Not enough data
8.9
3850
Agentic AI - Video Conferencing
Not enough data
8.2
406
Not enough data
7.9
411
Not enough data
8.3
408
Matching
9.0
120
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
131
Not enough data
8.8
108
Not enough data
8.9
111
Not enough data
9.2
133
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
100
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
132
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.0
1030
Not enough data
9.0
1053
Not enough data
8.4
1009
Not enough data
9.0
1027
Survey Customization
Not enough data
8.5
879
Not enough data
8.4
931
Not enough data
8.6
927
Not enough data
8.4
771
Survey Insights
Not enough data
8.8
1010
Not enough data
8.5
775
Not enough data
9.0
986
Not enough data
9.0
981
Agentic AI - Survey
Not enough data
8.5
95
Not enough data
8.1
92
Not enough data
8.5
94
Calendar View
9.1
130
9.3
1479
9.2
136
9.2
1444
Shared Calendar
9.2
137
9.3
1499
9.2
131
9.1
1451
Accessibility
9.1
109
8.8
1264
9.0
92
8.7
1320
Integration
9.3
99
9.0
1386
9.1
114
8.9
1363
9.3
149
8.9
1377
Notifications
9.4
139
9.0
1412
9.3
107
8.8
1265
Generative AI
Not enough data
7.9
788
Not enough data
8.2
788
Not enough data
8.1
783
Agentic AI - Calendar
Not enough data
8.3
334
Design
Not enough data
8.7
1428
Not enough data
8.5
1439
Not enough data
8.5
1431
Collaboration
Not enough data
9.4
1544
Not enough data
9.3
1513
File Types
Not enough data
9.2
1525
Not enough data
9.0
1495
Not enough data
8.7
1253
Edit & Revise
Not enough data
9.1
1507
Not enough data
9.0
1458
Not enough data
9.3
1530
Integrate & Embed
Not enough data
9.3
1480
Not enough data
8.9
1326
Not enough data
9.1
1405
Operating System
Not enough data
9.2
1378
Not enough data
9.1
1357
Not enough data
8.2
1105
Generative AI
Not enough data
8.5
780
Not enough data
8.6
767
Not enough data
7.8
757
Not enough data
8.3
759
Not enough data
8.2
753
Agentic AI - Document Creation
Not enough data
7.8
330
Integrations
9.4
90
Not enough data
9.5
150
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Not enough data
Branding & Customizatio
9.3
138
Not enough data
9.3
142
Not enough data
9.2
110
Not enough data
Automatic Rules & Configurations
9.4
154
Not enough data
9.5
143
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.4
861
Not enough data
8.4
855
Not enough data
8.2
847
Not enough data
8.2
350
Not enough data
8.5
352
Not enough data
7.9
343
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
8.0
81
Customizations
Not enough data
8.4
436
Not enough data
8.8
440
Not enough data
8.4
402
Not enough data
8.6
415
Growth
Not enough data
8.4
347
Not enough data
8.6
373
Not enough data
8.5
348
Not enough data
8.2
330
Not enough data
8.6
354
Content
Not enough data
8.9
402
Not enough data
8.8
412
Not enough data
8.8
408
Not enough data
8.5
152
Support
Not enough data
8.5
159
Categories
Categories
Shared Categories
Chili Piper and Google Workspace are categorized as Calendar
Unique Categories
Chili Piper is categorized as Business Scheduling, Conversational Marketing, AI Sales Assistant, Lead-to-Account Matching and Routing, and Live Chat
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
13.0%
Marketing and Advertising
6.5%
Financial Services
6.1%
Internet
2.6%
Other
30.0%
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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