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At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (58.7% of reviews)
Entry-Level Pricing
$149.00 Per Month
$0.99 1 Resolution
Chekkit
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$149.00 Per Month
Learn more about ChekkitFin by Intercom
Star Rating
(3,690)4.5 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.99 1 Resolution
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Intercom excels in its "Live Chat" feature, scoring 9.3, which reviewers mention provides a seamless experience for real-time customer interactions. In contrast, Chekkit scores slightly lower at 9.2, indicating it may not be as robust in this area.
- Reviewers mention that Chekkit shines in "Survey Deployment" with a score of 9.2, highlighting its user-friendly interface for gathering customer feedback. Intercom, while effective, has a lower score of 8.6 in "Survey Implementation," suggesting it may not be as intuitive for users.
- G2 users note that Chekkit's "Customer Interaction Automation" feature is particularly strong, scoring 9.4, which reviewers say enhances efficiency in managing customer queries. Intercom's corresponding feature scores 8.8, indicating it may not automate interactions as effectively.
- Users on G2 report that Chekkit offers superior "Text Messaging" capabilities, particularly in "Two-Way Text Messaging" with a score of 9.6, while Intercom's score of 8.1 suggests it may lack some advanced functionalities in this area.
- Reviewers mention that Intercom's "Ticket Creation User Experience" scores 8.7, which is praised for its straightforward process. However, Chekkit does not have a comparable score listed, indicating a potential gap in user experience for ticket management.
- Users say that Chekkit provides a more comprehensive "Knowledge Base" feature, scoring 9.0, which reviewers highlight as a valuable resource for self-service support. Intercom's score of 9.2 in "Knowledge Base" is also strong, but Chekkit's focus on this area may offer a more tailored experience for users seeking information.
Pricing
Entry-Level Pricing
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
- All-in-one Inbox
- Reviews
- Textchat
Fin by Intercom
Fin with your current helpdesk
$0.99
1 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
Free Trial
Chekkit
Free Trial is available
Fin by Intercom
Free Trial is available
Ratings
Meets Requirements
9.4
113
8.8
2,818
Ease of Use
9.6
113
8.9
2,848
Ease of Setup
9.6
62
8.4
1,457
Ease of Admin
9.6
62
8.6
1,304
Quality of Support
9.7
108
8.6
2,714
Has the product been a good partner in doing business?
9.8
62
8.8
1,301
Product Direction (% positive)
9.5
101
8.8
2,669
Features by Category
Ticket and Case Management
Not enough data
8.6
1100
|
Verified
Not enough data
8.8
1118
|
Verified
Not enough data
8.7
1095
|
Verified
Not enough data
8.6
1143
|
Verified
Not enough data
8.3
680
|
Verified
Not enough data
8.8
1136
|
Verified
Not enough data
8.8
1060
|
Verified
Not enough data
8.6
961
|
Verified
Generative AI
Not enough data
8.3
247
Not enough data
8.2
248
Agentic AI - Help Desk
Not enough data
7.8
60
Not enough data
8.2
61
Not enough data
7.9
61
Communication Channels
Not enough data
8.8
891
|
Verified
Not enough data
8.8
1090
|
Verified
Not enough data
9.4
1264
|
Verified
Not enough data
8.3
812
Not enough data
7.6
522
Platform
Not enough data
8.1
720
|
Verified
8.8
33
8.2
1266
|
Verified
Not enough data
8.7
823
|
Verified
Not enough data
8.6
788
|
Verified
Not enough data
8.1
1015
|
Verified
Not enough data
8.2
1017
|
Verified
Messenger
9.5
17
8.8
383
|
Verified
Feature Not Available
8.1
363
|
Verified
9.2
26
9.3
478
|
Verified
8.3
19
8.5
327
|
Verified
Channels
9.0
20
8.0
293
|
Verified
8.9
28
9.0
438
|
Verified
9.5
29
7.9
207
|
Verified
9.0
13
7.3
121
8.7
13
8.1
229
|
Verified
Customers
9.1
19
8.8
428
|
Verified
9.4
20
8.6
432
|
Verified
8.9
21
8.2
436
|
Verified
9.1
18
8.3
387
|
Verified
9.3
20
8.2
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
8.6
140
Not enough data
8.4
157
User Support
Not enough data
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Walkthrough Type
Not enough data
8.9
136
Not enough data
9.0
146
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Text Messaging
9.4
14
Not enough data
9.6
17
Not enough data
Feature Not Available
Not enough data
9.1
17
Not enough data
9.0
15
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
9.6
15
Not enough data
SMS Platform
9.0
15
Not enough data
8.6
15
Not enough data
9.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.0
32
8.7
226
8.9
20
8.3
218
Feature Not Available
Feature Not Available
Design
8.9
25
Feature Not Available
9.2
22
Feature Not Available
9.0
40
8.7
230
9.4
37
8.7
222
9.4
28
8.6
215
Generative AI
Not enough data
Feature Not Available
Not enough data
8.2
84
Responses
Not enough data
9.1
84
Not enough data
9.0
86
Not enough data
9.0
84
Automation - AI Agents
Not enough data
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Platform
Not enough data
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Autonomy - AI Agents
Not enough data
8.4
64
Not enough data
8.6
64
Not enough data
8.4
63
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
8.8
50
Responses
Not enough data
8.8
596
Not enough data
8.8
586
Not enough data
9.0
586
Not enough data
8.8
556
Not enough data
8.6
478
Platform
Not enough data
9.5
611
Not enough data
8.9
581
Not enough data
8.8
578
Not enough data
8.7
561
Not enough data
8.2
419
Not enough data
8.9
528
Not enough data
8.8
582
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
140
Conversational Platform
Not enough data
8.7
1058
Not enough data
8.7
837
Not enough data
8.7
858
Not enough data
9.0
779
Support Automation
Not enough data
8.6
859
Not enough data
8.7
901
Not enough data
8.5
518
Not enough data
8.8
809
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
154
Customer Support
Not enough data
8.6
199
Not enough data
7.4
184
Not enough data
9.0
205
Automation
Not enough data
8.4
204
Not enough data
8.3
205
Not enough data
8.5
197
Artificial Intelligence
Not enough data
8.5
197
Not enough data
8.6
192
Not enough data
8.5
198
Generative AI
Not enough data
8.3
295
Not enough data
8.3
293
Not enough data
Feature Not Available
Communication
9.1
43
9.2
1440
|
Verified
9.0
45
8.9
1448
|
Verified
8.7
21
8.7
1190
|
Verified
9.1
37
9.1
1355
|
Verified
Feature Not Available
8.2
594
Internal Use
8.8
33
8.2
1266
|
Verified
9.1
41
8.7
1093
|
Verified
9.4
29
8.2
1042
|
Verified
9.0
29
8.7
1246
|
Verified
Feature Not Available
8.9
1318
|
Verified
9.0
30
8.6
1286
|
Verified
Generative AI
Not enough data
8.2
94
Self-Service Experience
Not enough data
8.9
652
Not enough data
8.9
651
Not enough data
Feature Not Available
Not enough data
8.2
490
Not enough data
8.4
535
Self-Service Platform
Not enough data
8.7
530
Not enough data
8.7
534
Not enough data
8.4
474
Not enough data
8.6
519
Agentic AI - Customer Self-Service
Not enough data
7.4
46
Not enough data
7.8
45
Not enough data
7.4
46
Not enough data
7.8
47
Not enough data
8.1
50
Not enough data
7.4
47
Not enough data
7.5
46
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
9.3(won by default)
89
Not enough data
9.0(won by default)
86
Not enough data
9.6(won by default)
89
Channels
Not enough data
9.4(won by default)
89
Not enough data
8.8(won by default)
88
Not enough data
9.5(won by default)
91
Not enough data
8.3(won by default)
81
Not enough data
8.8(won by default)
83
Insight
Not enough data
9.1(won by default)
86
Not enough data
9.2(won by default)
87
Not enough data
8.8(won by default)
83
Not enough data
9.3(won by default)
83
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.7
6
Not enough data
9.2
6
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
Process Management
8.6
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
System Management
9.3
5
Not enough data
9.4
6
Not enough data
Consumer Intelligence
9.6
57
|
Verified
Not enough data
9.5
49
|
Verified
Not enough data
9.0
44
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
9.1
40
|
Verified
Not enough data
9.4
59
Not enough data
Media Monitoring
8.8
42
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
7.6
168
Not enough data
7.9
166
Not enough data
7.7
164
Not enough data
8.5
163
Not enough data
8.0
159
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.4
157
Not enough data
7.9
158
Not enough data
7.9
159
Not enough data
8.3
160
Automation
Not enough data
8.1
161
Not enough data
7.9
158
Not enough data
7.2
154
Autonomy
Not enough data
7.5
161
Not enough data
7.7
161
Not enough data
7.2
157
Not enough data
7.6
160
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chekkit and Fin by Intercom are categorized as Conversational Marketing, Live Chat, and Customer Communications Management
Unique Categories
Chekkit is categorized as SMS Marketing, Online Reputation Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Chekkit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fin by Intercom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.0%
Luxury Goods & Jewelry
9.8%
Furniture
5.9%
Marketing and Advertising
5.2%
Consumer Services
5.2%
Other
56.9%
Computer Software
26.7%
Information Technology and Services
13.1%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.6%
Other
43.4%
Discussions
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
Chekkit has no more discussions with answers
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
While interaction can be audio visual emojies be developed
2 Comments
SG
I do not think they have developed Intercom that far yet, though it would be great.Read more
¿What is the best economic model in order to use Intercom?
2 Comments
AB
Plus is $39/seat (User) per month.
Its enough to get startedRead more
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