When assessing the two solutions, reviewers found Case IQ easier to use and do business with overall. However, reviewers preferred the ease of set up with Omnigo, along with administration.
Reviewers felt that Case IQ meets the needs of their business better than Omnigo.
When comparing quality of ongoing product support, reviewers felt that Case IQ is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Case IQ over Omnigo.
Pricing
Entry-Level Pricing
Case IQ
No pricing available
Omnigo
No pricing available
Free Trial
Case IQ
No trial information available
Omnigo
Free Trial is available
Ratings
Meets Requirements
8.9
71
8.5
41
Ease of Use
8.8
71
8.5
41
Ease of Setup
7.5
55
7.9
37
Ease of Admin
8.9
51
8.2
38
Quality of Support
9.0
68
8.5
42
Has the product been a good partner in doing business?
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
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