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Compare Case IQ and Omnigo

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At a Glance
Case IQ
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQ
Omnigo
Omnigo
Star Rating
(59)4.2 out of 5
Market Segments
Small-Business (41.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Omnigo

Case IQ vs Omnigo

When assessing the two solutions, reviewers found Case IQ easier to use and do business with overall. However, reviewers preferred the ease of set up with Omnigo, along with administration.

  • Reviewers felt that Case IQ meets the needs of their business better than Omnigo.
  • When comparing quality of ongoing product support, reviewers felt that Case IQ is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Case IQ over Omnigo.
Pricing
Entry-Level Pricing
Case IQ
No pricing available
Omnigo
No pricing available
Free Trial
Case IQ
No trial information available
Omnigo
Free Trial is available
Ratings
Meets Requirements
8.9
71
8.5
41
Ease of Use
8.8
71
8.5
41
Ease of Setup
7.5
55
7.9
37
Ease of Admin
8.9
51
8.2
38
Quality of Support
9.0
68
8.5
42
Has the product been a good partner in doing business?
9.2
50
8.7
38
Product Direction (% positive)
8.9
66
8.1
42
Features by Category
7.7
9
Not enough data
Platform Basics
8.5
8
Not enough data
9.1
9
Not enough data
Platform Data
8.3
9
Not enough data
7.0
9
Not enough data
9.0
8
Not enough data
Platform Content
7.9
8
Not enough data
7.6
7
Not enough data
5.2
7
Not enough data
Generative AI
6.7
6
Not enough data
Investigation ManagementHide 8 FeaturesShow 8 Features
7.2
39
Not enough data
Case Management
8.6
39
Not enough data
8.4
37
Not enough data
8.2
36
Not enough data
Analytics
8.6
38
Not enough data
8.4
38
Not enough data
8.7
38
Not enough data
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Complaint ManagementHide 8 FeaturesShow 8 Features
7.5
33
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
7.5
10
Not enough data
Platform Basics
9.0
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform Additional Functionality
6.3
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Platform Data
6.7
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
Generative AI
5.2
8
Not enough data
Not enough data
Not enough data
Evidence Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Integrity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Evidence Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Document Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Review
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - eDiscovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
13
Not enough data
Investigation
7.8
13
Not enough data
9.1
13
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
Access
7.2
13
Not enough data
8.1
13
Not enough data
8.8
13
Not enough data
Employee Experience
6.5
13
Not enough data
7.4
13
Not enough data
7.1
12
Not enough data
Generative AI
5.8
11
Not enough data
Categories
Categories
Shared Categories
Case IQ
Case IQ
Omnigo
Omnigo
Case IQ and Omnigo are categorized as Investigation Management
Reviews
Reviewers' Company Size
Case IQ
Case IQ
Small-Business(50 or fewer emp.)
14.6%
Mid-Market(51-1000 emp.)
22.0%
Enterprise(> 1000 emp.)
63.4%
Omnigo
Omnigo
Small-Business(50 or fewer emp.)
41.8%
Mid-Market(51-1000 emp.)
32.7%
Enterprise(> 1000 emp.)
25.5%
Reviewers' Industry
Case IQ
Case IQ
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
Omnigo
Omnigo
Law Enforcement
23.2%
Hospital & Health Care
23.2%
Higher Education
16.1%
Public Safety
12.5%
Security and Investigations
7.1%
Other
17.9%
Alternatives
Case IQ
Case IQ Alternatives
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HR Acuity
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Relativity
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Logikcull
Logikcull
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Zendesk for Customer Service - AC
Zendesk for Customer Service - AC
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Omnigo
Omnigo Alternatives
Rhombus
Rhombus
Add Rhombus
DialMyCalls
DialMyCalls
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Text-Em-All
Text-Em-All
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Logikcull
Logikcull
Add Logikcull
Discussions
Case IQ
Case IQ Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
Steve S.
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Monty the Mongoose crying
Case IQ has no more discussions with answers
Omnigo
Omnigo Discussions
Monty the Mongoose crying
Omnigo has no discussions with answers
Case IQ
Case IQ
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Omnigo
Omnigo
Optimized for quick response