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# CallRail vs Retreaver Comparison - What are their main differences?

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Pricing

**CallRail**
Free Trial

**$55.00** Usage Based Per Month · Lead Tracking

**$105.00** Usage Based Per Month · Lead Tracking Complete

**$165.00** Usage Based Per Month · Lead Conversion

**$215.00** Usage Based Per Month · Lead Conversion Complete

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**Retreaver**
Free Trial

**$25.00** Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**CallRail**
$$$$$

**Retreaver**
$$$$$

Average Discount

**CallRail**
7%1% more

**Retreaver**
6%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**CallRail** 6 months
Based on 100 responses

**Retreaver** 6 months
Based on 100 responses

Return on Investment

**CallRail** 6 months
Based on 100 responses

**Retreaver** 6 months
Based on 100 responses

 ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")

 ![Retreaver](https://images.g2crowd.com/uploads/product/hd_favicon/1c5ce965db03226274f9a327333f6f1e/retreaver.png "Retreaver")

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**Pros & Cons**
from reviews

**CallRail**

Ease of Use (122)

Features (109)

Missing Features (33)

Integration Issues (30)

**Retreaver**

Ease of Use (11)

Customer Support (9)

Learning Curve (3)

Access Limitations (1)

Integrations

**CallRail**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8a615694573f0625c461def065b503e/acquisio.png "Product Avatar Image")

Acquisio

](https://www.g2.com/products/acquisio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/311/large_detail_da820dfb0bceb23ead050c282acb6770.jpeg "Product Avatar Image")

Google Data Studio

](https://www.g2.com/products/google-google-data-studio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34ba97c05f91de52d1150eb17a5c48c3/hubspot-smart-crm.png "Product Avatar Image")

HubSpot Smart CRM

](https://www.g2.com/products/hubspot-smart-crm/reviews)[
View all
](https://www.g2.com/products/callrail/integrations)

**Retreaver**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image")

Agile CRM

](https://www.g2.com/products/agile-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e181c6a5a6c6638aa4ef2d4e1c1fbb9/cake.png "Product Avatar Image")

CAKE

](https://www.g2.com/products/cake/reviews)[
View all
](https://www.g2.com/products/retreaver/integrations)

Screenshots

**CallRail**
 ![CallRail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/74803/Call-Recording-with-Transcription.png)

**Retreaver**
 ![Retreaver screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1961920/overview.png)

**Ratings**
from reviews

Meets Requirements

**CallRail**

**9.0** /10

Based on 1,529 responses

**Retreaver**

**9.4** /10

Based on 56 responses

Ease of Use

**CallRail**

**9.0** /10

Based on 1,546 responses

**Retreaver**

**9.0** /10

Based on 60 responses

Ease of Setup

**CallRail**

**9.0** /10

Based on 1,289 responses

**Retreaver**

**9.4** /10

Based on 46 responses

Ease of Admin

**CallRail**

**9.1** /10

Based on 1,183 responses

**Retreaver**

**9.3** /10

Based on 37 responses

Quality of Support

**CallRail**

**8.8** /10

Based on 1,373 responses

**Retreaver**

**9.6** /10

Based on 56 responses

Has the product been a good partner in doing business?

**CallRail**

**9.2** /10

Based on 1,164 responses

**Retreaver**

**9.9** /10

Based on 38 responses

Product Direction (% positive)

**CallRail**

**8.9** /10

Based on 1,434 responses

**Retreaver**

**9.8** /10

Based on 57 responses

**Features**
ratings from reviews

Inbound Call Tracking

**8.8** /10

Based on 877 responses

**9.7** /10

Based on 39 responses

AI Sales Assistant

**8.9** /10

Based on 13 responses

Not enough data

Conversation Intelligence

**8.5** /10

Based on 250 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

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Contact Center

**8.3** /10

Based on 103 responses

Not enough data

Attribution

**7.8** /10

Based on 292 responses

Not enough data

Lead Capture

**8.4** /10

Based on 283 responses

Not enough data

Online Form Builder

**8.9** /10

Based on 12 responses

Not enough data

Live Chat

**7.6** /10

Based on 23 responses

Not enough data

AI Voice Assistants

**8.4** /10

Based on 23 responses

Not enough data

Outbound Call Tracking

**8.3** /10

Based on 47 responses

Not enough data

Marketing Analytics

**8.1** /10

Based on 289 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
74.7%

Mid-Market(51-1000 emp.)
22.3%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
74.7%

Mid-Market(51-1000 emp.)
22.3%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
81.7%

Mid-Market(51-1000 emp.)
18.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
81.7%

Mid-Market(51-1000 emp.)
18.3%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")](https://www.g2.com/products/callrail/reviews)
CallRail

Marketing and Advertising
33.9%

Construction
8.3%

Real Estate
8.0%

Hospital & Health Care
3.9%

Consumer Services
3.6%

Other
42.2%

[![Retreaver](https://images.g2crowd.com/uploads/product/hd_favicon/1c5ce965db03226274f9a327333f6f1e/retreaver.png "Retreaver")](https://www.g2.com/products/retreaver/reviews)
Retreaver

Marketing and Advertising
56.1%

Insurance
21.2%

Internet
9.1%

Health, Wellness and Fitness
3.0%

Staffing and Recruiting
1.5%

Other
9.1%

Alternatives

**CallRail Alternatives**

 ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")

[
CTM (formerly...
](/products/ctm-ctm/reviews)

 ![WhatConverts](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg "WhatConverts")

[
WhatConverts
](/products/whatconverts/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca")

[
Invoca
](/products/invoca/reviews)

**Retreaver Alternatives**

 ![Ringba](https://images.g2crowd.com/uploads/product/hd_favicon/14bd0b315f34fad85ef32ce24d421d0f/ringba.svg "Ringba")

[
Ringba
](/products/ringba/reviews)

 ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca")

[
Invoca
](/products/invoca/reviews)

 ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")

[
CTM (formerly...
](/products/ctm-ctm/reviews)

 ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io")

[
Revenue.io
](/products/revenue-io/reviews)

## CallRail vs Retreaver FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between CallRail vs Retreaver?

Retreaver stands out from CallRail with higher reviewer ratings for both overall satisfaction and support, while both products are most popular with small businesses.

| [CallRail](https://www.g2.com/products/callrail/reviews) | [Retreaver](https://www.g2.com/products/retreaver/reviews) |
| --- | --- |
| 4.5/5 (1,835 reviews) | 4.9/5 (63 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.4 |
| 8.8 | 9.6 |
| Ease of Use (122 all-time mentions) | Customer Support (9 all-time mentions) |

### How do the pricing models of CallRail and Retreaver compare?

Retreaver is rated higher for value by reviewers, as reflected in its superior satisfaction scores for price and cost-related dimensions.

- **CallRail:** Reviewers note that CallRail's pricing can increase quickly as call volume or advanced features are added, but many still find it worthwhile for the operational efficiency and ROI it delivers.
- **Retreaver:** Reviewers consistently highlight Retreaver as cost-effective, with one noting costs are 70% lower compared to other platforms and praising its value for high-volume operations.

### What are the best alternatives to CallRail and Retreaver?

The top three alternatives to CallRail and Retreaver are CTM (formerly CallTrackingMetrics), WhatConverts, and Ringba.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5 (1,835 reviews) | Small-Business | Pricing can add up with advanced features | Ease of Use (122 all-time mentions) |
| [Retreaver](https://www.g2.com/products/retreaver/reviews) | 4.9/5 (63 reviews) | Small-Business | Cost-effective, 70% lower costs cited | Customer Support (9 all-time mentions) |
| [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-ctm/reviews) | 4.5/5 (761 reviews) | Small-Business | — | — |
| [WhatConverts](https://www.g2.com/products/whatconverts/reviews) | 4.9/5 (316 reviews) | Small-Business | — | — |
| [Ringba](https://www.g2.com/products/ringba/reviews) | 4.9/5 (158 reviews) | Small-Business | — | — |

### Which Inbound Call Tracking features should I prioritize when comparing CallRail and Retreaver?

Buyers comparing CallRail and Retreaver should prioritize Ease of Use, Features, Call Tracking, Integrations, and Customer Support.

- **Ease of Use:** CallRail (122 all-time mentions), Retreaver (9 all-time mentions); both products are praised for user-friendly interfaces.
- **Features:** CallRail (109 all-time mentions), Retreaver (2 all-time mentions); CallRail receives more frequent recognition for its feature set.
- **Call Tracking:** CallRail (99 all-time mentions), Retreaver (3 all-time mentions); CallRail is more frequently cited for call tracking capabilities.
- **Integrations:** CallRail is frequently mentioned for integrations with Google Ads (105 all-time mentions), Google Analytics (69), and Zapier (20); Retreaver is noted for easy integrations in recent reviews.
- **Customer Support:** Retreaver (9 all-time mentions) is consistently highlighted for responsive and helpful support, while CallRail support is positively rated but with more mixed feedback.

### What are the pros and cons of CallRail vs Retreaver?

Retreaver's headline strength is customer support, while CallRail is most recognized for ease of use and feature depth.

- **CallRail strengths:** Ease of Use (122 all-time mentions), Features (109), Call Tracking (99), Attribution Accuracy (69), Call Recording (69), Automation (40), AI Technology (27).
- **CallRail trade-offs:** Integration Issues (30 all-time mentions), Limited Integration (23), Pricing can increase with advanced features, some reviewers cite a learning curve for advanced features.
- **Retreaver strengths:** Customer Support (9 all-time mentions), Ease of Use (9), Reliability (6), Customization (2), Cost-Effective (2), Easy Integrations (2), Intuitive platform (3).
- **Retreaver trade-offs:** Some reviewers mention initial complexity and a learning curve, limited reporting customization, and desire for more visual dashboards.

### Is CallRail or Retreaver better for small businesses?

CallRail and Retreaver are both well-suited for small businesses, but Retreaver receives higher satisfaction scores from small-business reviewers.

- **CallRail:** Small-Business is the largest segment, with reviewers highlighting ease of use and marketing attribution as key benefits for small teams.
- **Retreaver:** Small-Business is the largest segment, with reviewers consistently praising its cost-effectiveness, responsive support, and suitability for high-volume small-business operations.

### Which Inbound Call Tracking platform has better integrations?

CallRail is favored for integrations due to a higher volume of reviewer-cited connections with major marketing platforms.

- **CallRail:** Google Ads (105 all-time mentions), Google Analytics (69), Zapier (20); reviewers frequently highlight these integrations as valuable for marketing attribution and automation.
- **Retreaver:** Reviewers mention easy integrations and recent additions like Redtrack and TrueCall, but with fewer all-time mentions than CallRail.

### How do CallRail and Retreaver compare on customer support?

Retreaver is rated higher for Quality of Support, with a 0.8-point advantage over CallRail (9.6 vs 8.8).

- **CallRail:** Reviewers describe support as generally responsive and helpful, though some mention delays or a push toward self-service for complex issues.
- **Retreaver:** Reviewers consistently praise the support team for being quick, knowledgeable, and proactive, with many citing personalized assistance and rapid problem resolution.

### Which is easier to implement, CallRail or Retreaver?

Retreaver scores higher on Ease of Setup, with a 0.4-point advantage over CallRail (9.4 vs 9.0).

- **CallRail:** Reviewers describe setup as straightforward for basic use, but note a learning curve for advanced features and integrations.
- **Retreaver:** Reviewers highlight quick onboarding, intuitive setup, and strong support during implementation, with several noting that complex configurations are made easier by the support team.

### Which product has better Features?

CallRail is more frequently recognized for its Features, with 109 all-time reviewer mentions compared to 2 for Retreaver.

- **CallRail:** Features (109 all-time mentions), Ease of Use (122), Call Tracking (99), AI Technology (27); reviewers highlight a broad and robust feature set.
- **Retreaver:** Features (2 all-time mentions), Customization (2), AI Technology (2); reviewers note strong customization and reliability, but mention features less frequently than for CallRail.