Compare CallRail and Quo 
Featured Products
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$55.00 Per Month
$15.00 1 per user per month (billed annually)
CallRail
Star Rating
(1,658)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plansQuo
Star Rating
(3,295)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Quo excels in CRM integration, with users highlighting how automated call flows significantly reduce manual tasks. This seamless integration ensures that every client interaction is logged automatically, providing agents with full context before they engage with a claim.
- Users say that CallRail stands out for its simplicity and ease of use. Many reviewers appreciate how straightforward the platform is, making it easy to find features and port phone numbers. This user-friendly design is complemented by responsive support, which has been praised for its helpfulness.
- Reviewers mention that Quo's shared numbers feature helps maintain a consistent caller ID across teams, enhancing professionalism and continuity in client communications. This feature is particularly beneficial for organizations with multiple agents handling calls.
- According to verified reviews, CallRail is recognized for its effectiveness in campaign attribution. Users have noted that it helps them determine which marketing campaigns drive engagement through calls and messages, making it a valuable tool for optimizing marketing efforts.
- G2 reviewers highlight that Quo's ease of integration with existing systems is a significant advantage, allowing for a smoother transition and quicker adoption. Users have reported that this integration helps streamline workflows and enhances overall productivity.
- Users express that while CallRail is effective for call tracking and reporting, it sometimes faces challenges in matching specific workflow needs, with some reviewers mentioning configuration difficulties. This indicates that while it is a strong tool, it may require more effort to tailor to unique business processes.
Pricing
Entry-Level Pricing
CallRail
Lead Tracking
$55.00
Per Month
Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
CallRail
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
9.0
1,296
9.3
2,810
Ease of Use
9.0
1,309
9.4
2,854
Ease of Setup
9.0
1,060
9.3
2,133
Ease of Admin
9.1
1,022
9.4
1,235
Quality of Support
8.8
1,168
9.3
2,635
Has the product been a good partner in doing business?
9.2
1,006
9.5
1,221
Product Direction (% positive)
8.9
1,248
9.4
2,715
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
186
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
8.6
162
|
Verified
Not enough data
8.2
169
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.4
146
|
Verified
Not enough data
8.2
147
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Channels
8.7
81
Not enough data
8.2
57
Not enough data
7.5
56
Not enough data
7.8
70
Not enough data
8.0
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
67
Not enough data
8.6
62
Not enough data
8.4
59
Not enough data
8.2
63
Not enough data
Feature Not Available
Not enough data
8.2
60
Not enough data
8.2
57
Not enough data
8.0
57
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
69
Not enough data
8.9
78
Not enough data
8.7
80
Not enough data
8.7
73
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
199
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
147
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
163
|
Verified
Not enough data
8.7
204
|
Verified
Not enough data
8.6
201
|
Verified
Not enough data
Reporting
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Lead Monitoring
8.5
209
|
Verified
Not enough data
8.7
218
|
Verified
Not enough data
8.4
213
|
Verified
Not enough data
Agentic AI - Lead Capture
8.2
23
Not enough data
8.1
22
Not enough data
Data Capture
8.3
211
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
212
|
Verified
Not enough data
Analytics
8.5
205
|
Verified
Not enough data
8.5
227
|
Verified
Not enough data
Customization
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
199
|
Verified
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
480
Not enough data
8.9
531
Not enough data
8.4
480
Not enough data
8.2
487
Not enough data
7.8
458
Not enough data
7.7
451
Basic Communication
Not enough data
9.4
1887
Not enough data
Feature Not Available
Not enough data
9.4
1755
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1331
Agentic AI - VoIP Providers
Not enough data
7.8
358
Not enough data
7.9
360
Not enough data
8.1
359
Not enough data
8.0
359
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1469
Advanced Features
Not enough data
7.6
1060
Not enough data
8.1
1278
Not enough data
9.4
1714
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
8.0
10
7.7
118
7.7
10
7.8
117
Calling
9.2
43
9.2
990
|
Verified
8.7
40
8.5
859
|
Verified
8.8
42
9.3
978
|
Verified
8.5
40
9.1
710
8.0
9
7.8
114
Contacts
8.5
42
9.1
1020
|
Verified
8.2
43
8.9
898
|
Verified
8.6
40
8.7
879
|
Verified
Insights
8.1
42
9.0
919
|
Verified
8.3
42
8.4
860
8.5
39
8.8
957
|
Verified
7.5
36
7.9
824
|
Verified
7.8
36
Feature Not Available
8.3
10
8.5
114
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
559
Not enough data
8.7
457
Not enough data
8.4
389
Not enough data
Tracking
8.7
513
Not enough data
8.9
496
Not enough data
8.7
429
Not enough data
Analytics
8.9
559
Not enough data
9.2
547
Not enough data
8.5
493
Not enough data
8.3
303
Not enough data
Call Routing
8.1
351
Not enough data
8.0
320
Not enough data
7.9
301
Not enough data
Administration
7.9
262
Not enough data
8.7
304
Not enough data
8.9
359
Not enough data
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
55
Not enough data
7.7
54
Not enough data
Marketing Operations
8.3
197
Not enough data
8.8
211
Not enough data
8.4
188
Not enough data
8.9
198
Not enough data
7.8
177
Not enough data
7.5
151
Not enough data
Campaign Activity
8.4
197
Not enough data
8.5
227
Not enough data
7.8
178
Not enough data
8.3
196
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Categories
Categories
Shared Categories
CallRail and Quo are categorized as Outbound Call Tracking
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, Conversation Intelligence, AI Sales Assistant, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Contact Center, and Live Chat
Quo is categorized as VoIP Providers and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.1%
Real Estate
8.5%
Construction
7.3%
Hospital & Health Care
4.1%
Consumer Services
3.5%
Other
41.5%
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.7%
Discussions
What is CallRail used for?
2 Comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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