# CallHippo vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency.
- **Users say** that CallHippo stands out for its excellent customer support and user-friendly interface. Many reviewers highlight the platform's intuitive design and the quality of service, making it a reliable choice for those who prioritize ease of use and responsive support.
- **According to verified reviews** , RingEX has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to CallHippo. This is reflected in the feedback praising RingEX's tech support and long-term reliability.
- **Reviewers mention** that while CallHippo offers good call quality and multiple numbers for flexibility, some users have noted challenges with specific features, suggesting that it may not fully meet all their workflow needs. This contrasts with RingEX, which is often praised for its robust feature set.
- **Users highlight** that RingEX's mobile access is a strong point, with many appreciating the ability to stay connected on the go. This feature is particularly beneficial for professionals who need to maintain communication outside of traditional office settings.
- **G2 reviewers indicate** that CallHippo's pricing is a significant advantage, making it an attractive option for small businesses looking for cost-effective solutions. However, some users feel that the lower price point may come at the expense of certain advanced features that RingEX offers.



| | CallHippo | RingEX | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 399 | 1,356 | 
| **Largest Market Segment** | Small-Business (74.9% of reviews) | Small-Business (58.0% of reviews) | 
| **Entry Level Price** | $1.00 Per Month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### CallHippo

Pros:
- Ease of Use (38 reviews)
- Call Quality (23 reviews)

Cons:
- Expensive (10 reviews)
- High Cost (10 reviews)

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

---
## Ratings Comparison
| Rating | CallHippo | RingEX | 
|---|---|---|
  | **Meets Requirements** | 8.9 (312 reviews) | 8.8 (1105 reviews) | 
  | **Ease of Use** | 8.9 (314 reviews) | 8.6 (1122 reviews) | 
  | **Ease of Setup** | 8.9 (198 reviews) | 8.2 (704 reviews) | 
  | **Ease of Admin** | 8.8 (146 reviews) | 8.3 (623 reviews) | 
  | **Quality of Support** | 8.9 (316 reviews) | 8.0 (1007 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (148 reviews) | 8.3 (612 reviews) | 
  | **Product Direction (% positive)** | 8.3 (281 reviews) | 7.9 (1083 reviews) | 

---
## Pricing

### CallHippo

#### Entry-Level Pricing

Plan: Basic

Price: $1.00 Per Month

Key Features:
- 1 Free Phone Number 
- Free WhatsApp Business API
- Voicemail

[Browse all 4 editions](https://www.g2.com/products/callhippo/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **RingEX** | 8.7/10 | 182 |

#### Documents

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (148 reviews) | 
| **Storage** | Not enough data | 8.1 (156 reviews) | 

#### Agentic AI - Online Fax

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (172 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (169 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (164 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.7/10 | 112 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Voice** | 9.1 (94 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.3 (72 reviews) ✓ Verified | Not enough data | 
| **Email** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | CallHippo | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | 8.3 (29 reviews) | Not enough data | 

#### Functions

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Session Routing** | 9.0 (55 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (53 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.6 (56 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (53 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | Feature Not Available | Not enough data | 
| **Persistent Data** | 8.8 (52 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (12 reviews) | Not enough data | 

#### Administrative

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Session Summary Notes** | 9.0 (47 reviews) | Not enough data | 
| **Administrator Access** | 8.9 (62 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 9.2 (71 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (62 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 8.9 (48 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **RingEX** | 8.9/10 | 299 |

#### Collaboration Tools

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (253 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (244 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (160 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.9/10 | 50 |
| **RingEX** | 8.8/10 | 254 |

#### Platform

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Omnichannel** | 8.4 (36 reviews) | Feature Not Available | 
| **Mobile Access** | 8.7 (41 reviews) | 9.0 (237 reviews) | 
| **Queue Management** | 8.5 (35 reviews) | 8.7 (222 reviews) | 
| **Call Routing** | 8.8 (38 reviews) | 9.1 (232 reviews) | 
| **Call Back** | 8.8 (42 reviews) | 8.7 (220 reviews) | 
| **IVR** | 8.6 (35 reviews) | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | 8.8 (36 reviews) | 8.7 (218 reviews) | 

#### Generative AI

| Feature | CallHippo | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | 8.7 (15 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Call Monitoring** | 9.2 (40 reviews) | 8.8 (221 reviews) | 
| **Performance Evaluation** | 9.2 (44 reviews) | 8.6 (214 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Call Recording** | 9.3 (46 reviews) | 8.8 (224 reviews) | 
| **Reporting & Dashboards** | 9.3 (43 reviews) | 8.6 (222 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **RingEX** | 8.8/10 | 64 |

#### Basic Communication - Cloud PBX

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (59 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (55 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.6/10 | 138 |
| **RingEX** | 8.4/10 | 569 |

#### Platform Basics - VoIP Providers

| Feature | CallHippo | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (95 reviews) | 
| **Call Management** | 9.2 (6 reviews) | 8.7 (114 reviews) | 
| **Network monitoring** | 9.3 (5 reviews) | 8.4 (86 reviews) | 
| **Integrations** | 8.1 (6 reviews) | 8.1 (100 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Phone Calls** | 8.8 (124 reviews) ✓ Verified | 9.1 (528 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (398 reviews) ✓ Verified | 
| **Instant Messaging** | 8.3 (93 reviews) | 8.7 (434 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 8.2 (361 reviews) ✓ Verified | 
| **Conference Calls** | 8.2 (82 reviews) ✓ Verified | 8.5 (428 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.5 (84 reviews) ✓ Verified | 9.0 (436 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (50 reviews) | 

#### Access

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Software Pairing** | 8.4 (78 reviews) | 8.2 (379 reviews) ✓ Verified | 
| **Browser Extension** | 8.5 (91 reviews) | 8.4 (393 reviews) ✓ Verified | 
| **Individual Download** | 8.8 (83 reviews) | 8.6 (425 reviews) | 

#### Advanced Features

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Hold Music** | 8.3 (78 reviews) ✓ Verified | 8.3 (445 reviews) | 
| **Automated Attendants** | 8.3 (80 reviews) ✓ Verified | 8.4 (405 reviews) ✓ Verified | 
| **VOiP Number** | 8.8 (110 reviews) ✓ Verified | 9.0 (470 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | N/A | N/A |
| **RingEX** | 8.5/10 | 70 |

#### Agentic AI - UCaaS Platforms

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.2 (18 reviews) | 

#### Features

| Feature | CallHippo | RingEX | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (57 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to CallHippo (1):** [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to RingEX (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | CallHippo | RingEX | 
|---|---|---|
| **Small-Business** | 74.9% | 58.0% | 
| **Mid-Market** | 22.1% | 35.3% | 
| **Enterprise** | 3.1% | 6.6% | 

### By Industry

#### CallHippo

- **Information Technology and Services:** 16.9%
- **Computer Software:** 7.9%
- **Marketing and Advertising:** 7.7%
- **Education Management:** 5.9%
- **Consumer Services:** 3.1%
- **Financial Services:** 2.8%
- **Accounting:** 2.6%
- **E-Learning:** 2.3%
- **Staffing and Recruiting:** 2.3%
- **Retail:** 2.1%
- **Other:** 46.4%

#### RingEX

- **Computer Software:** 9.4%
- **Insurance:** 5.2%
- **Information Technology and Services:** 5.1%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Construction:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Other:** 51.8%

---
## Alternatives

### Alternatives to CallHippo

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1827 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (356 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (864 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1827 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)

---
## Top Discussions

### CallHippo

- Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote
  > **Top comment:** "Contact their Sales dept"
- Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments
  > **Top comment:** "<p>Calling Software</p>"

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callhippo-vs-ringex)