G2 reviewers report that RingEX excels in user experience, particularly highlighting its intuitive interface that simplifies tasks like setting up call forwarding and voicemail greetings. Users appreciate the well-designed admin portal and the effectiveness of the mobile app, which requires little assistance for operation.
Users say that CallHippo offers exceptional value for money, providing a range of services and tools that are typically more expensive elsewhere. Reviewers commend the ease of setup and reliable call quality, making it a strong contender for small businesses looking for cost-effective solutions.
According to verified reviews, RingEX stands out for its customer support, with users noting the helpfulness of the team when integrating multiple offices into the system. This level of support is a significant advantage for businesses needing assistance during implementation.
Reviewers mention that while CallHippo is easy to set up and use, it faces challenges in certain advanced features. Users have pointed out that while it runs smoothly, some features like call monitoring and reporting could be more robust compared to RingEX's offerings.
G2 reviewers highlight that RingEX's call routing and mobile access features are particularly strong, with users praising the ability to manage calls effectively and receive timely notifications for missed calls. This functionality is crucial for maintaining communication in fast-paced environments.
Users report that CallHippo's CRM integration and call logging features are beneficial for tracking conversations and follow-ups, making it a practical choice for sales teams. However, some users feel that the overall performance and feature set do not match the higher satisfaction levels seen with RingEX.
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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