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Compare CallHippo and CloudTalk 
Featured Products
At a Glance
Market Segments
Small-Business (74.9% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
$0.00
$19.00 1 User Per Year
CallHippo
Star Rating
(375)4.5 out of 5
Market Segments
Small-Business (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansCloudTalk
Star Rating
(1,630)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in user experience, particularly with its Smart Dialer and Power Dialer features, which help automate routine tasks and streamline workflows. Users appreciate how these tools eliminate data silos, making their operations more efficient.
- According to verified reviews, CallHippo stands out for its affordability and value, with users noting that it offers a range of services typically found at a higher price point. One user highlighted the ease of setup and reliable call quality, making it a great choice for small businesses.
- Users say that CloudTalk provides a smooth and stable connection across various regions, which is crucial for businesses operating internationally. This reliability in connectivity has been a significant factor in user satisfaction, as noted by several reviewers.
- Reviewers mention that CallHippo's intuitive interface and features like call recording and CRM integration make it easy to track conversations and follow up effectively. This ease of use is particularly beneficial for small businesses looking to enhance their customer interactions.
- G2 reviewers highlight that while both platforms have similar ease of setup scores, CloudTalk's extensive feature set, including advanced reporting and dashboards, gives it an edge for users needing more comprehensive analytics and insights.
- According to recent user feedback, CallHippo's performance in call monitoring and session recording is highly praised, with users noting that these features help maintain high-quality customer service. However, CloudTalk's broader market presence and higher G2 score suggest it may be a more robust option for larger teams.
Pricing
Entry-Level Pricing
CallHippo
Basic
$0.00
Unlimited Users (Pay only for numbers)
- Click To Dial
- Al Global Connect
- Teams
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Free Trial
CallHippo
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
8.8
289
8.7
1,398
Ease of Use
8.9
291
9.1
1,426
Ease of Setup
8.9
176
8.9
1,039
Ease of Admin
8.8
141
8.9
607
Quality of Support
9.0
294
8.8
1,267
Has the product been a good partner in doing business?
8.7
143
8.9
608
Product Direction (% positive)
8.2
259
8.8
1,360
Features by Category
Dialing Options
Not enough data
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Automation
Not enough data
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
20
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Engagement
Not enough data
8.7
77
Not enough data
9.2
87
Not enough data
8.7
76
Performance
Not enough data
8.9
78
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
Channels
9.0
79
|
Verified
8.9
638
|
Verified
Feature Not Available
7.8
506
Feature Not Available
7.6
489
8.2
67
|
Verified
7.9
525
|
Verified
Feature Not Available
7.8
488
Generative AI
8.1
27
7.6
280
Functions
8.9
52
|
Verified
8.5
571
|
Verified
8.7
53
|
Verified
8.4
573
|
Verified
8.8
52
|
Verified
8.6
562
|
Verified
Feature Not Available
8.2
510
8.5
53
|
Verified
8.2
515
|
Verified
8.8
51
|
Verified
8.5
519
|
Verified
Feature Not Available
8.4
534
|
Verified
8.8
51
|
Verified
8.4
525
|
Verified
Agentic AI - Contact Center
8.3
9
7.8
143
8.7
10
8.4
147
8.5
10
8.2
142
8.5
10
8.1
141
Administrative
8.9
46
8.5
581
|
Verified
9.0
59
|
Verified
8.8
587
|
Verified
9.3
65
|
Verified
8.7
621
|
Verified
9.1
58
|
Verified
8.8
577
|
Verified
8.8
47
8.3
514
|
Verified
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Platform
8.3
36
7.8
211
8.6
40
8.3
227
8.4
35
8.1
225
8.7
38
8.5
234
8.8
40
8.2
236
8.5
35
8.1
221
8.8
36
8.2
225
Generative AI
8.7
15
7.4
106
Workforce Management
9.1
40
8.8
230
9.1
43
8.7
230
Call Center Infrastructure (CCI)
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Administrative
9.2
44
9.0
237
9.2
42
8.7
239
Generative AI
Not enough data
7.9
37
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
25
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
8.8
116
|
Verified
8.9
228
|
Verified
Feature Not Available
6.5
136
8.2
87
7.1
156
|
Verified
Feature Not Available
6.3
129
8.2
77
|
Verified
7.3
146
|
Verified
8.4
80
|
Verified
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
8.4
75
8.0
155
8.5
86
8.0
169
|
Verified
8.8
81
8.3
178
|
Verified
Advanced Features
8.3
76
|
Verified
7.6
160
|
Verified
8.2
78
|
Verified
7.6
151
|
Verified
8.8
104
|
Verified
8.9
207
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
7.4
89
Not enough data
7.4
89
Calling
Not enough data
9.0
466
Not enough data
8.1
398
Not enough data
8.5
425
Not enough data
8.8
442
Not enough data
8.2
101
Contacts
Not enough data
8.1
417
Not enough data
8.0
391
Not enough data
8.2
402
Insights
Not enough data
8.4
416
Not enough data
8.4
406
Not enough data
8.3
383
Not enough data
7.1
345
Not enough data
7.5
350
Not enough data
7.9
94
Categories
Categories
Shared Categories
CallHippo and CloudTalk are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
CallHippo has no unique categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Contact Center Quality Assurance, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Marketing and Advertising
7.6%
Computer Software
7.6%
Education Management
6.3%
Financial Services
3.0%
Other
59.1%
Computer Software
9.8%
Information Technology and Services
9.5%
Marketing and Advertising
5.8%
Financial Services
5.0%
Education Management
4.6%
Other
65.3%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
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