Compare CallHippo and CloudTalk 
Featured Products
At a Glance
Market Segments
Small-Business (74.9% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$1.00 Per Month
$19.00 1 User Per Year
CallHippo
Star Rating
(388)4.5 out of 5
Market Segments
Small-Business (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansCloudTalk
Star Rating
(1,744)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallHippo excels in providing a user-friendly experience, with many users highlighting its "clean user interface" and ease of use. This makes it a great choice for small businesses looking for straightforward communication tools.
- Users say that CloudTalk stands out for its intuitive design and quick deployment, allowing agents to get onboarded rapidly. Reviewers appreciate features like call routing and IVR, which enhance operational efficiency compared to traditional systems.
- According to verified reviews, CallHippo's customer support is frequently praised for being "prompt, timely, and professional," which can be a significant advantage for businesses that require reliable assistance during setup and ongoing use.
- Reviewers mention that CloudTalk offers advanced features such as emotion tracking and detailed call summaries, which provide valuable insights into customer interactions. This capability can help businesses improve their service quality and customer satisfaction.
- G2 reviewers highlight that while CallHippo has a strong focus on small businesses, it may struggle with more complex workflows, as some users report configuration challenges. This could be a consideration for companies with specific operational needs.
- Users note that despite CloudTalk's higher overall satisfaction ratings, CallHippo's competitive pricing at $1.00 per user makes it an attractive option for startups and small businesses looking to minimize costs while still accessing essential communication features.
Pricing
Entry-Level Pricing
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Free Trial
CallHippo
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
8.8
301
8.7
1,504
Ease of Use
8.9
303
9.1
1,533
Ease of Setup
8.9
188
8.9
1,143
Ease of Admin
8.8
145
8.9
633
Quality of Support
8.9
305
8.8
1,366
Has the product been a good partner in doing business?
8.7
147
8.9
634
Product Direction (% positive)
8.2
271
8.8
1,455
Features by Category
Dialing Options
Not enough data
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
238
|
Verified
Automation
Not enough data
8.3
201
|
Verified
Not enough data
8.3
197
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
21
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Engagement
Not enough data
8.7
77
Not enough data
9.2
89
Not enough data
8.7
76
Performance
Not enough data
9.0
80
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
Channels
9.0
88
|
Verified
9.0
706
|
Verified
Feature Not Available
7.8
506
Feature Not Available
7.6
489
8.2
69
|
Verified
7.9
531
|
Verified
Feature Not Available
7.8
489
Generative AI
8.2
26
7.6
280
Functions
9.0
53
|
Verified
8.5
575
|
Verified
8.8
53
|
Verified
8.4
572
|
Verified
8.8
51
|
Verified
8.6
565
|
Verified
Feature Not Available
8.2
517
8.5
53
|
Verified
8.2
523
|
Verified
8.9
51
|
Verified
8.5
523
|
Verified
Feature Not Available
8.4
534
|
Verified
8.8
50
|
Verified
8.4
526
|
Verified
Agentic AI - Contact Center
8.3
9
7.8
143
8.8
12
8.4
164
8.5
10
8.2
143
8.5
10
8.1
141
Administrative
9.0
45
8.5
587
|
Verified
8.9
59
|
Verified
8.8
591
|
Verified
9.2
69
|
Verified
8.7
641
|
Verified
9.1
60
|
Verified
8.8
592
|
Verified
8.8
46
8.3
515
|
Verified
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Platform
8.4
35
7.8
210
8.7
40
8.3
227
8.5
34
8.1
224
8.8
37
8.5
234
8.8
40
8.2
235
8.6
34
8.1
222
8.9
35
8.2
224
Generative AI
8.8
14
7.4
105
Workforce Management
9.2
39
8.8
231
9.1
42
8.6
229
Call Center Infrastructure (CCI)
Not enough data
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Administrative
9.2
44
9.0
237
9.2
41
8.7
239
Generative AI
Not enough data
8.0
36
Basic Communication - Cloud PBX
Not enough data
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
28
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
8.8
119
|
Verified
9.0
239
|
Verified
Feature Not Available
6.5
137
8.2
89
7.1
157
|
Verified
Feature Not Available
6.3
129
8.1
78
|
Verified
7.3
146
|
Verified
8.4
81
|
Verified
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
8.4
75
8.0
155
8.5
86
8.0
170
|
Verified
8.8
81
8.3
178
|
Verified
Advanced Features
8.3
76
|
Verified
7.6
160
|
Verified
8.2
78
|
Verified
7.6
152
|
Verified
8.8
106
|
Verified
8.9
210
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
7.4
88
Not enough data
7.4
88
Calling
Not enough data
9.0
478
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Contacts
Not enough data
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Insights
Not enough data
8.4
422
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Categories
Categories
Shared Categories
CallHippo and CloudTalk are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
CallHippo has no unique categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Contact Center Quality Assurance, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Marketing and Advertising
7.7%
Computer Software
7.7%
Education Management
6.1%
Financial Services
2.9%
Other
58.8%
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.1%
Financial Services
5.1%
Education Management
4.4%
Other
65.0%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
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