Compare Brandfolder and ProProfs Knowledge Base Software 
At a Glance
Market Segments
Mid-Market (48.4% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Get a Free Quote https://brandfolder.com/quote
$1,080.00 Per Year
Brandfolder
Star Rating
(1,424)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Get a Free Quote https://brandfolder.com/quote
Learn more about BrandfolderProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansBrandfolder vs ProProfs Knowledge Base Software
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use, set up, and administer. Reviewers also preferred doing business with ProProfs Knowledge Base Software overall.
- Reviewers felt that ProProfs Knowledge Base Software meets the needs of their business better than Brandfolder.
- When comparing quality of ongoing product support, reviewers felt that ProProfs Knowledge Base Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ProProfs Knowledge Base Software over Brandfolder.
Pricing
Entry-Level Pricing
Brandfolder
Enterprise
Get a Free Quote
https://brandfolder.com/quote
Brandfolder is the world’s most powerfully simple digital asset management platform for storing, sharing, and showcasing assets.
- Manage one brand or 50 from a single dashboard
- Define privacy and permission settings for your Brandfolder
- Visual Platform: A Single Source for Brand Assets
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
Brandfolder
Free Trial is available
ProProfs Knowledge Base Software
No trial information availableRatings
Meets Requirements
8.9
1,179
9.2
22
Ease of Use
8.9
1,190
9.5
22
Ease of Setup
8.2
531
8.9
11
Ease of Admin
8.5
496
9.0
10
Quality of Support
8.8
853
9.3
21
Has the product been a good partner in doing business?
8.7
487
8.8
10
Product Direction (% positive)
8.3
1,153
9.4
19
Features by Category
Interface and Performance
8.8
855
|
Verified
Not enough data
8.6
902
|
Verified
Not enough data
8.3
930
|
Verified
Not enough data
8.7
945
|
Verified
Not enough data
7.4
298
Not enough data
Asset Management
9.1
898
|
Verified
Not enough data
8.6
691
|
Verified
Not enough data
8.5
659
|
Verified
Not enough data
8.5
611
|
Verified
Not enough data
8.6
573
|
Verified
Not enough data
8.1
418
|
Verified
Not enough data
8.3
458
|
Verified
Not enough data
8.4
364
Not enough data
Media Types
8.6
697
|
Verified
Not enough data
8.5
530
|
Verified
Not enough data
9.4
952
|
Verified
Not enough data
Administration
8.4
647
|
Verified
Not enough data
8.7
765
|
Verified
Not enough data
8.8
787
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
7.9
486
|
Verified
Not enough data
Agentic AI - Digital Asset Management
5.9
45
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
5.7
131
Not enough data
7.1
133
Not enough data
5.4
128
Not enough data
5.7
125
Not enough data
Search
7.5
134
Not enough data
7.9
133
Not enough data
6.6
136
Not enough data
6.7
128
Not enough data
Permissions
7.7
131
Not enough data
8.1
132
Not enough data
7.9
129
Not enough data
Platform
7.4
130
Not enough data
7.9
131
Not enough data
6.7
126
Not enough data
Agentic AI - Brand Asset Management
5.4
19
Not enough data
5.3
19
Not enough data
5.3
19
Not enough data
5.2
18
Not enough data
5.1
18
Not enough data
5.6
18
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brandfolder and ProProfs Knowledge Base Software share no categories
Unique Categories
Brandfolder is categorized as Digital Asset Management and Brand Asset Management
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, Knowledge Base, and IT Documentation
Reviews
Reviewers' Company Size
Brandfolder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.0%
Food & Beverages
6.2%
Non-Profit Organization Management
6.0%
Consumer Goods
5.7%
Computer Software
5.4%
Other
68.7%
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Discussions
How secure is Brandfolder?
1 Comment
PA
At Brandfolder, the security of your brand assets is our highest priority. Our engineering team uses the best tools and practices available to build and...Read more
What features are available on the Brandfolder Enterprise plan?
1 Comment
PA
Enterprise users can enjoy a range of premium features for securely organizing and sharing brand assets, including:
* Up to Unlimited users
* Up to...Read more
How long does it take to setup Brandfolder?
1 Comment
PA
Brandfolder is proud to provide a simple, user-friendly interface that is easy to learn and implement into organizations of any size. Our digital asset...Read more
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
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