G2 reviewers report that Meltwater excels in media monitoring, boasting a comprehensive global coverage that provides a broad picture of brands. Users appreciate its robust media intelligence system, which includes social media listening and customizable dashboards for automated analytics.
Users say Brand24 stands out for its user-friendly interface, making it easy to track online mentions of their brand. Reviewers highlight the clean, easy-to-use dashboard that quickly displays real-time mentions from both social media and the web, enhancing day-to-day usability.
According to verified reviews, Meltwater's customer support is highly rated, with users noting that the service is responsive and helpful. This support can be crucial for businesses needing assistance during the implementation phase, which some users find intuitive once set up.
Reviewers mention that Brand24's comparison tool and AI brand assistant are great features for gaining immediate insights. This functionality allows users to quickly compare their brand with competitors and influencers, making it a valuable asset for strategic analysis.
G2 reviewers highlight that while Meltwater has a higher overall G2 Score, Brand24 receives praise for its ease of use and setup. Users report that Brand24's straightforward design and setup process make it accessible for small businesses looking to implement social media monitoring without a steep learning curve.
Users report that Meltwater's extensive features come with a higher entry-level price, which may be a consideration for small businesses. In contrast, Brand24 offers a more budget-friendly option, making it an attractive choice for startups and smaller organizations looking to monitor their online presence effectively.
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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