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At a Glance
Market Segments
Enterprise (61.5% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
No pricing available
Free 10000 Sessions Per Month
Blue Triangle
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Blue TriangleHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Blue Triangle excels in Quality of Support, achieving a perfect score of 10.0, while Heap | by Contentsquare has a solid score of 8.7. Reviewers mention that the responsiveness and helpfulness of Blue Triangle's support team significantly enhance the user experience.
- Reviewers mention that Blue Triangle's Real-Time Monitoring feature is highly praised for its accuracy and speed, allowing users to make immediate adjustments. In contrast, users on G2 note that Heap's real-time capabilities, while effective, do not match the immediacy offered by Blue Triangle.
- Users say that Blue Triangle's Custom Event Tracking is slightly less flexible with a score of 8.1 compared to Heap's 8.8. Reviewers mention that Heap provides more robust options for tracking unique user interactions, which is crucial for detailed analytics.
- G2 users highlight Blue Triangle's Performance and Reliability with a score of 9.0, indicating a strong uptime and consistent performance. Users report that Heap's score of 8.6, while still good, shows room for improvement in maintaining reliability during peak usage times.
- Users report that Blue Triangle shines in Conversions with a score of 9.2, indicating effective tools for optimizing user journeys. In contrast, Heap's score of 8.7 suggests it is effective but may not provide the same level of conversion optimization tools as Blue Triangle.
- Reviewers mention that Blue Triangle's Dashboard & Reporting features are user-friendly and visually appealing, scoring 8.6. Users on G2 note that while Heap's reporting capabilities are solid, they can be less intuitive, scoring 8.4, which may hinder quick insights for users.
Pricing
Entry-Level Pricing
Blue Triangle
No pricing availableHeap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Blue Triangle
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
9.1
13
8.6
857
Ease of Use
8.7
13
8.1
866
Ease of Setup
8.3
7
8.5
314
Ease of Admin
8.6
6
8.6
317
Quality of Support
10.0
13
8.7
680
Has the product been a good partner in doing business?
10.0
6
8.8
299
Product Direction (% positive)
10.0
13
8.7
795
Features by Category
Metrics
8.3
7
8.6
397
8.9
6
8.4
365
8.9
6
8.3
327
9.0
7
9.0
398
8.1
7
8.8
391
8.9
6
8.0
305
7.5
6
8.1
279
9.2
6
8.7
347
8.6
7
8.7
368
Reporting
8.8
8
8.6
365
8.6
7
8.0
293
9.3
5
8.7
330
8.3
6
8.3
358
9.2
8
8.2
205
8.6
6
8.4
225
8.3
8
8.3
375
Other
6.7
6
8.4
339
Not enough data
8.0
185
9.4
8
7.6
192
8.1
6
8.2
214
9.0
7
8.1
149
Feature Not Available
8.0
45
8.8
7
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
5
8.4
274
Not enough data
8.6
99
9.0
8
8.6
412
9.3
7
8.7
388
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Blue Triangle and Heap are categorized as Digital Analytics
Unique Categories
Blue Triangle is categorized as Digital Experience Monitoring (DEM), Website Security, Tag Management Systems, Website Monitoring, and Marketing Analytics
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Blue Triangle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
30.8%
Oil & Energy
7.7%
Leisure, Travel & Tourism
7.7%
Hospitality
7.7%
Furniture
7.7%
Other
38.5%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
Addis Ababa
1 Comment
SM
GoodRead more
Blue Triangle has no more discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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