G2 reviewers report that Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface and easy navigation. Reviewers highlight features like the effective dashboard that provides a clear overview of constituent giving activity, making it simple for users to find the information they need.
Users say Salsa CRM offers a comprehensive solution tailored for nonprofit organizations, particularly in managing donor relationships and fundraising efforts. Its integration capabilities, such as with Salsa Engage, are noted for enhancing operational efficiency, which some users found beneficial in reducing sales operation costs.
According to verified reviews, Bloomerang CRM stands out for its exceptional customer support, with users frequently mentioning the helpfulness of the support team. This level of assistance is a significant factor for organizations looking for reliable guidance during their CRM journey.
Reviewers mention that Salsa CRM, while robust, sometimes struggles with configuration challenges, which can hinder its ability to meet specific workflow needs. This feedback suggests that users may face hurdles in customizing the platform to fit their unique requirements.
G2 reviewers highlight that Bloomerang CRM's reporting features are particularly strong, with users appreciating the ease of running reports and accessing data. This capability is crucial for organizations that rely on data-driven insights to inform their fundraising strategies.
Users report that while Salsa CRM has valuable features, such as its integrated service cloud functionalities, it falls short in overall satisfaction compared to Bloomerang. The latter's higher ratings in areas like ease of setup and administration indicate a smoother experience for users, which can be vital for organizations with limited resources.
Pricing
Entry-Level Pricing
Bloomerang CRM
No pricing available
Salsa CRM
No pricing available
Free Trial
Bloomerang CRM
No trial information available
Salsa CRM
No trial information available
Ratings
Meets Requirements
8.8
702
8.0
96
Ease of Use
9.2
709
7.2
98
Ease of Setup
8.6
499
7.1
60
Ease of Admin
9.2
518
7.5
56
Quality of Support
9.5
697
8.1
95
Has the product been a good partner in doing business?
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 Comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
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